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Texas Door & Window
Rating:

About Us:

Texas Door and Window has been in the new and replacement window and door business since 2007, and have successfully serviced hundreds of residential and commercial properties throughout the state of Texas. Our broad array of satisfied customers is a testimony to our business philosophy. At Texas Door and Window we pride ourselves on doing business one way-the right way! We know our customers expect the “best products”, “the best installation”, and of course the “best customer service”. We are committed to delivering the “best” to our customers because we know satisfied customers are our “greatest assets!”

Areas Served:

Weatherford, Fort Worth, Dallas, Granbury, Keller, Southlake,

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  • Extensive Milgard Product Showroom
  • Dealer Website with Milgard Product Info
  • AAMA Certified Installers
  • Demonstrated Product Knowledge
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Special Internet Offer
Store Information:
Address:
1872 Mineral Wells Hwy
Weatherford, TX 76088
driving directions
Email:
Phone:
817-599-8555
Website:
Hours:
Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday Closed
Sunday Closed
Services
  • Showroom
  • Free In-Home Estimates
  • Replacement Windows & Doors
  • New Construction Windows
  • Carries Essence Series®
  • Carries Moving Glass Wall Systems Series
Texas Door &amp; Window 3 5 2 2
Poor customer service at this location! Called twice for owner. Not available. Poor knowledge by staff. Ordered Milgard windows for new construction after much research. Specifically contacted Weatherford store for the good customer service portrayed by the e-mail and phone call from the store owner prior to placing my order. Claimed best customer service overall. Windows were scheduled to be delivered early morning. I was told the truck would leave at 6 am and it would take one hour travel time to site. At 9 am, no windows. When the windows finally arrived, unprotected, no plastic covering the glass as asked. They were unloaded, not in the covered garage as customary, but set in the dirt, not even a board to rest on, and left in the elements, not secured to the wall by anything. They were left leaning against the outside of the house on the street side. The foreman of the crew at the site told me he offered to help unload the windows in the garage where they would be protected but was turned down by the store owner. Not one phone call by the owner when the windows were delivered. I was assured the owner would be on site at delivery to oversee everything and that he would personally be there to make sure the windows were installed properly to validate the warranty. I ask you, does this seem like the behaviour of someone who cares about customer satisfaction? I have been a Registered Nurse for over 30 years and I would not, nor have I ever given poor customer service to any of my patients or their families and I have the testimonies of former patients and excellent evaluations to prove it. It's not just a pay check to me! Why wouldn't you care about the reputation of your own business? If you don't care about quality, why do you have a business? August 7, 2014
Clean and Professional I was very apprehensive about having our windows changed out. I thought it was going to be a huge hassle and I would be cleaning up after them for days. After the install crew arrived at our house they immediately started placing drop cloths and making arrangements to protect our home. From then on they were courteous and respectful to my husband and I throughout the day. I was so excited about how clean they were all day long, that I didn't even notice how great the new windows looked in our home until the next day! What an awesome job!!! October 12, 2012
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Texas Door & Window

817-599-8555

1872 Mineral Wells Hwy

Weatherford, TX 76088

www.texasdoorandwindow.com