Houston Window Experts
I couldn't have been more pleased with my window project. From the first meeting with Jeff .till the last window was installed I was treated like a valued customer. Jeff was always on time for meetings and never rushed nor used sale tactics to make a sale. The installation crew was the best. The crew's foreman explained and answered every question I had. They did not rush to get through and doubled checked their work. They took care of my house inside and out. They cleaned up after every window and not at the end of the day. I am very pleased with my windows and how they were installed. I would highly recommend this company.
January 12, 2015
If your looking for an honest dealer and installer this is the one!
Jeff with Houston Window Experts was a perfect fit for us and our project. I always look for someone who is honest and trust worthy. His knowledge of the products he sells is huge. He made time to answer all questions we may have had, and dropped by if we needed him to. The project was split into two phases as we were remodeling the house. Both phases only took one day each. The install crew was clean and efficient and I had no problem leaving them in my house. The windows look great and I have already recommended him to friends and family. Jeff and his office manager Angie run a very efficient company. We will definitely use them on our next project.
January 11, 2015
Their name says it -- they're experts!
From the initial contact to the follow-up after installation, Houston Window Experts are definitely the place to go.
November 15, 2014
No return call
We were broken into on a Friday night. We called Houston window Experts about 8:30am Saturday morning needing a replacement window. We never received a call back. Website says call Bobby the owner on top of site and the video says they want to help people. Not returning their calls does not sit well with me. I understand that everyone is busy in this good economy, but I also had a lot to deal with from the burglary, so a phone call even to tell me they could not help until...date would have be en helpful. No response indicate something to me. In their defense they do not say they have 24 hour or emergency service and the others that we called also did not return calls. Still disappointed.
September 21, 2014
great customer service
very knowledgable, great sales process. prompt, efficient, thoughtful. my ony complaint would be that the blinds were put back up haphazardly.
August 5, 2014
Excellent service from start to finish.
After several estimates from high pressure commission sales people from well known companies in the Houston area, Jeff Ludy of Houston Window Experts was a refreshing breath of fresh air. Jeff's sales approach was geared toward what was best for my home and my pocket book rather than commission. From the initial sales call to installation, Houston Window Experts were professional and attentive and were always available to answer questions, The installation crew were exceptional, professional and thoroughly cleaned the area upon completion. I will be replacing the front windows hopefully next spring so Jeff - expect a call! Well done, good job Houston Window Experts.
August 4, 2014
Very good experience
Dealer was very knowledgeable and responsive. Did a great job of staying in touch and communicating any updates. Will recommend him to friends.
August 4, 2014
Millard and Houston Window Experts solve the problem
My house has several closely spaced narrow windows with small arched accent "eyebrow" windows.
The Milgard narrow frame windows were the only replacement window on the market which would work for us. The other wider frame window would have obscured too much glass and the wide white frames would have lo resented a very strong visual element drastically changing the appearance of the house.
August 2, 2014