Rated 5 out of 5 by LBaker Great People to work with!!!!!
Express windows installed windows in 2 apt units for me. This was done through Tacoma City Light. They did all the paper work and actually I was in Arizona while these jobs were being done. I cannot say enough about how helpful and understanding they were. They took care of everything for me including getting insulation people to get started although they were not involved in this. I di nothing except sign my name and pay the share that City Light did not cover. I would highly recommend them to anyone. Order #112490 & 2006101
Thanks L. Baker
March 10, 2015
Rated 5 out of 5 by InfusinoFamily Fantastic and Patient Service
We are very satisfied with our new windows. They have made a significant difference in noise reduction from outside and general feeling of comfort in the house.
The installers were very professional, friendly, and conscientious about cleaning up any messes that were created during the process.
Todd was extremely patient while we decided on style and types. We have recommended Express Window Service to several neighbors after they saw how nice the new windows are.
February 27, 2015
Rated 5 out of 5 by Dave208 Hands Down The Best Window Company for DIY Installation
I could not have been more pleased with the knowledge and customer service to help me with the ordering process. Most of the companies I contacted would not sell windows without installation. I wanted to install the windows myself, and Dick gave me tips to make my project easier and even let me borrow a tool to help remove the old frames. I would never go to another window company after this experience. Top notch.
February 18, 2015
Rated 5 out of 5 by jack88 Excellent at all levels.
This project was effortless on my part. They resolved a few minor problems on the spot. This company is great to work with.
February 8, 2015
Rated 5 out of 5 by JackSandy You couldn't find a better company to use!!
This window replacement operation was accomplished flawlessly! A primary discussion was held and an inspection and documentation of the windows to be changed, the process, and the cost. I viewed both showrooms at Express Windows and at the Milgard company as well. A second home inspection to insure that everything was covered, and a follow-up start date was established. The guys showed up on time, and after a quick review of what was going to be done, they went to work. When one of them came to the back door with tarps to cover the floors and rugs, I knew that we were in good hands. We had thirteen openings to be filled with new products, and 10 of them were completed the first day. Back again the next day, and they finished up the rest. Braces for a garden windows were delayed by Milgard, but one day later, they were back to install the braces. It was an Excellent installation job, the guys were great, the windows and sliding doors are beautiful and efficient, and we are totally satisfied with the products and ALL the staff of Express Window Services. Great job and I would definitely recommend this company to anyone.
December 31, 2014
Rated 5 out of 5 by Lori1234 DO NOT GO TO ANOTHER COMPANY-ONLY USE EXPRESS
Our contractor only uses Express Windows and told us to try them out. This was 8 years ago and we will NEVER use a different company. This company is family and locally owned. Their office isn't a high tech stuffy office but instead its a warm comfortable welcoming office. Real people answer the phones and when you go into the office you can't pick out the owner over his employees. He has always been in the office to greet you with a great handshake asking how is your day and what can I do for you.
My father in law has throat cancer and was in need of a new slider for his mobile home. The owner himself went out and gave my father in law a wonderful price and had it installed right away.
These are only a couple examples of why my husband and I will only buy from Express Window Service. No box store out if state windows will be bought from my family. Keep the money local and support this family owned business!
Only the highest reviews can be given.
Thank you Express Windows for making our family a part of yours. The best of luck to you and your staff,
November 26, 2014
Rated 5 out of 5 by Rich1 Very impressed.
First of all this company actually gave me a time that they could schedule to give an estimate on the job. None of the other companies I recieved bids could even come close to accommodating my work schedule. That was a big plus in my book. All of their crew, from the estimator to the installers, were very straightforward with respect to expectations and window build times and all were very professional. They actually came early and did an install very quickly (I couldn't believe they had my old window out and replaced so efficiently). I wouldn't hesitate to use Express Window Services again or recommend them.
November 16, 2014
Rated 5 out of 5 by Junkyardjaney Order no: 1959627
Excellent in Every aspect. Thank you Dick Peterson for the professional staff that installed our windows and you for your excellent customer service. We LOVE the windows. This is how a job should be done. You should give lessons to other business's. We thank you & your staff. Have a good day. Ben & Jane Howser
September 12, 2014
Rated 5 out of 5 by Pam61 This one of the best dealings we have had we professioal services.
The two men from Express Windows were very knowledgable, polite and experts at what they do. I was very impressed with the total job and just two men removed and replaced 12 windows and did all the clean up in just 8.5 hours. The windows are beautiful and we would not hesitate referring them to family and friend!!!!!
Thank Express Windows.
Pam and Gene
September 4, 2014
Rated 5 out of 5 by Melissa08 Stellar customer service!
Our company has been using Express Window Services for years. Their customer service is in a league of their own! Quotes expedited, materials always delivered on time, phone calls returned promptly! We highly recommend Dick Peterson and his team!
July 11, 2014
Rated 1 out of 5 by Colleen56 This dealer has very poor customer service!!
If you don't know who installed your windows they won't help you. I tried to get help with a stuck window and Todd told me to call the people who installed the window. They were installed 4 years ago and I don't know by whom. I kept telling him that the window got stuck last friday (6-13-14) and he kept saying it's been stuck for 4 years? Aside from not actually listening to me the fact that he told me to get the original installers to fix it was very bad in my opinion.
June 16, 2014
Rated 5 out of 5 by Leon2 True Professionals
Express Window Service did sure a great job. I was very happy with the install they performed.
June 13, 2014
Rated 5 out of 5 by Lee915 Great Company
Express Window Services was extremely easy to work with, no pressure, got exactly what I wanted!
June 10, 2014
Rated 5 out of 5 by BobbyB They did a wonderful job
I'm going to tell my friends to call Express Windows, they were fast, courteous and cleaned up after themselves. The installers were very good too.
June 10, 2014
Rated 5 out of 5 by AZ0810 Wonderful!!
I have had nothing but wonderful experiences with everyone from the office staff to the window installers. They are prompt, courteous and do quality work!! I would definitely recommend Express Windows!!
May 29, 2014
Rated 5 out of 5 by Mark1707 On time for appointments / clean installation
I was referred to Express Window Services, and would pass along the referral. I took advantage of the TPU window replacement program. Express window services handled the paperwork, and arranging the inspection. Employees were on time for appointments and performed a clean installation. The Milgard windows made an immediate difference in the amount of noise coming into the house.
May 28, 2014
Rated 5 out of 5 by john1228 Great window replacement.
Very professional, you can see they care about their work and doing a good job and making the customer happy, the customer is always right is the way that they do business. Excellent customer service and really went out of their way to make me happy as a customer, I would recommend them to my friends and family. If your looking for replacement windows from a company that stands behind their work and want to improve your homes value this is a company you should consider.
May 27, 2014
Rated 5 out of 5 by DKROLL Express Window Services is fantastic to work with.
They worked with me over a period of time replacing windows as I was able to. Terrific customer service. I would highly recommend Express Window Services.
May 20, 2014
Rated 5 out of 5 by ELDB Dealer was great.
My window installation was great from start to finish, very easy to deal with and would recommend them to anyone needing new windows. They were prompt, courteous and timely. They installed a split level house with complete new windows and two sliding glass doors in a very timely manner.
May 18, 2014
Rated 5 out of 5 by Suzieballou Very good service. Order number1289777
Prompt. Window s went in in one day very nice helpers. They were careful not to hurt floors or disturb anything. I would give them a 10. I have referred them to two of my friends
May 17, 2014
Rated 5 out of 5 by ChuckFo Installed windows, sliding door and skylight. Courteous qnd timely service with no problems.
Express Windows Services installed windows, a sliding door and an oversized skylight under PO # 1285984. They did so on time by courteous and professional technicians. The cost was sensible and my home was left clean. The Milgard products have worked as expected with no problems.
May 14, 2014
Rated 5 out of 5 by Effie24 Awesome customer service!
I highly recommend using Express Window Service .The quality of your Employees is exceptional and the product is excellent. I'm so happy with my new windows. I will pass on the experience to my friends and family.
May 13, 2014
Rated 5 out of 5 by Cacla What a great Team!
From the smallest issue to big projects they are so responsive and helpful. They are my "go to" guys for any window projects. They are great problem solvers. The sales and office staff are super --- the installers are fast, professional, helpful and great guys. This is the fourth property they have done for us and we will call them when we need the next one.
May 10, 2014
Rated 5 out of 5 by MichelleC Completely Satisfied
I am completely satisfied with my new windows!! They look great! It was a pleasure to work with Dick & his crew from start to finish. They did an exceptional job!! I would recommend them to anyone (& already have).
May 8, 2014
Rated 5 out of 5 by JAN1245 GREAT COMPANY FROM BEGGING TO END
WE HAVE USED EXPRESS WIDOW COMPANY ON SEVERAL OF OUR RENTALS BEEN VERY SATISFIED WITH BOOTH THE QUALITY OF THE MILGARD WINDOWS AND THE WAY THEY PUT THEM IN.
May 8, 2014
Rated 5 out of 5 by WindowWidow THEE BEST!!
Having been in "purchasing" for many years, I know how to shop! This was the company I choose because of their fair bid, personal contact & openness. The salesman was respectful , patient & knowledgeable. I was perfectly comfortable having the crew into my home, in every room. The windows have truly brightened up this recent widows view, and I appreciate their help with that.
I will be raving about this company forever! A GREAT salesman is a rare thing!
Have told all my neighbors, the HOA meeting, & others, this is the best purchase since we bought our home!
Thanks again Express!
& God Bless You ALL!
April 30, 2014
Rated 5 out of 5 by hooper Express Windows provided great service !
They responded quickly, were extremely knowledgeable and had very competitive pricing. We are very happy with our new windows. I highly recommend Express Windows
April 25, 2014
Rated 5 out of 5 by Ollie11 Wonderful Buying Experience
Express Window Services made my buying experience very pleasurable. The salesman was very polite, knowledgeable, and actually listened to what I wanted. The installers were polite, as well, and very time efficient. Overall, great experience, and I am very satisfied.
April 23, 2014
Rated 5 out of 5 by Luckslady Great experience!
I was searching for a window for business purposes and contacted Express Window Services. Everyone was very friendly and helpful. I received my window a day earlier than expected. All around terrific experience from the lady who answered the phone when I called to the sales guy who helped me pick the right window.
April 17, 2014
Rated 5 out of 5 by RW35 Great Installers
I recently had several windows replace by Express Window Services. I wanted Milgard windows and after using your website to find a company that could install them, I selected Express Window Services. I am so pleased I did. I found the gentlemen who came to gave me a bid to be knowledgeable and able to answer all my questions. The bid for the replacement windows was a great price so I had them installed. I was contacted by the company and scheduled the install. The installers showed up on time, and completed the job in an afternoon. They were polite and extremely tidy. Good choice on my part by selecting this terrific company. Great windows and great installer.
April 15, 2014