Clear Choice Windows & Doors
Everything went SO smoothly
We had 26 windows replaced in our house including installation of a bay window. We could not be happier with the outcome.
Before installation, Austin, the project manager came over multiple times to discuss the options of the bay window to make sure that we were all on the same page.
During installation, the crews showed up on time, kept us up to date with the progress and interacted with us regarding any problems they encountered (which were very few). One crew concentrated on the bay window and the other crew zipped around replacing the rest of the windows. Their expertise in different aspects of the project - roofing, framing/sheet rock, finishing carpentry - meant there was always an expert on hand to advise on the best way to accomplish the task. They were also very conscientious of the fact we have two small children so clean up every night was a must. Post-installation, Mo, the owner, phoned to make sure that we were happy with the replacement. He assured us that they were the first port of call if anything went awry in the future.
The net result = we have awesome windows to enjoy.
Don't just believe me.... we had several neighbors come over to admire and ask which company had done such a beautiful job.
April 17, 2014
Superior customer service, and unsurpassed honesty and integrity.
We found Clear Choice Windows and Doors to be a company that sets the bar very high when they talk about quality installation, customer service, and customer satisfaction. They not only delivered on their promises, but they exceeded our expectations.
Our windows look amazing. We are very happy with Milgard quality and lifetime warranty, as well as the great looking installation from Clear Choice. They were very respectful of our home during the installation process. We did experience an issue with one window, and a question about the Energy Trust rebate. This is the reason I am writing this review.
There are a lot of companies that sell Milgard windows. Many of these companies could likely give you a quality installation as well. But the true test of a company is when there is a problem, issue, or question. That is when you truly find out what they are made of, and IF they truly follow through with their promises.
I could not be more impressed with the honesty, integrity, and demonstration of what TRUE customer service is all about. Absolutely exemplary. Without reservation I will recommend Clear Choice Window and Door to family and friends.
November 18, 2013
Pretty pleased with this dealer's performance overall. The finished job looks great.
September 19, 2013
Very good service from this company.
Each person I have dealt with have been informative and have answered all my questions. They caught an error in one of the windows before I could point it out to them and reordered beforehand.
The team that came worked very well together, knew their job, and were well organized. They are thorough while working and cleaned up behind theirselves.
Very polite young men and a credit to their company.
September 18, 2013
I had lots of questions and the answered them all
I had some difficult large windows and they said no problem and it wasn't. The had the proper tools and manpower. The guys on the job explained the who process.
September 15, 2013
The Installers were great
The salesman was extremely knowledgeable about all aspects of our project. They did what they said they would do. We have three dogs and the installers were careful to help us plan for keeping the dogs safe. I would recomend these guys to my neighbors.
September 6, 2013
Interviewed three vendors - Clear Choice was the best.
We have and older (1967) home we just purchased. Has a number of problems that need to be improved including ugly old single pane aluminum windows plus two 8-foot Arcadia doors that no longer opened without a fight.
We interviewed 3 different vendors and Clear choice not only gave us the best deal on replacing the two doors and one window as a start, but I also got to mee the owner, Manny, who took the time to answer all questions and accommodate our needs.
The door and window install went smoothly and with minimal disruption. They also cleaned up everything afterwards. They promptly corrected a minor screwup by replacing the glass in the window with the correct low visibility glass within two days of the install.
They even picked up a minor pinprick in the screendoor of one of the sliding glass doors and scheduled it for replacement by Milgard who quickly contacted us for scheduling a date to replace.
Great work Clear Choice and Milgard!
Later this year as finances avail, we will be calling on both Clear Choice and Milgard to replace all the remaining windows.
June 13, 2013
Best customer service; great installation; smooth process
An incredible service all around! We had 13 windows replaced in our old, 1909 Portland home. The service was amazing from the start -- Mo came out to meet us and helped us decide on the best style window for our home. We chose Milgard Essence which really matched the style of our home and met our needs. Mo was flexible, open to my 100 questions and always responsive. The installation was impecable -- the crew was professional, clean and incredbily efficient. All 13 windows were installed in two days and our house was back to normal. The scheduling, paperwork and follow-up processes were timely and accurate. Mo helped me find painters, pointed me to solutions for childproofing and came to my home for a final walk-through. Looking forward to replacing the rest of our windows!
May 31, 2013