Rated 5 out of 5 by Larry79 Professional and great customer service
We attended a seminar at the Milgard factory presented by Energy Guard Windows and Doors. Not only were we impressed with the windows but also the Energy Guard team. We set a date for Darren to come to our home and give us an estimate for replacing all our windows. He walked through the house with us and addressed each window, giving us valuable options and suggestions. We were happy with the bid when we received it and set an estimated date for installation of the windows. The estimated date was right on target. The windows arrived at the same time as Greg and Jesus arrived and away they went with their expertise. They were here 3 full days installing our windows and worked efficiently, politely and cleaned up all the debris each day before leaving. We have never had a remodel project go so smoothly and are totally satisfied with the end result!!! Thank you Milgard and thank you Energy Guard!!
June 11, 2015
Rated 5 out of 5 by AdrianB From start to finish, EnergyGuard did an excellent job.
When you meet Darren, you know he cares. He offered some great options, of which some we took. Their contract is a little light on the details, so had to clarify. Attended their "Replacement Window Seminar" at the Milgard factory, which was very informative. At the seminar, I saw a picture of a home with a new picture window without grids and the bay side windows had grids and that made my decision to change my order. Love the new look.
Greg and his installation team, arrived promptly on the day of installation and I was very impressed with the speed and detail of installation. Our Master bathroom had some painted tile and drywall and they did an outstanding TLC job on the internal finish. It is hard to tell that our windows were replaced on the inside or outside!!
Finally, I noticed a small tear in one of the new screen doors and they shipped out a new screen door. I would be happy to recommend this company.
June 11, 2015
Rated 5 out of 5 by RetiredEngineer Good experience from start to finish.
Found EnergyGuard at a show at the Expo Center. Talked to Darren and quickly realized that he completely understood what he had to sell and why their approach was better. Was invited to a seminar at Milgard's factory and saw that they had excellent installation people and had developed a method of installation that didn't disturb the existing window casing.
We invited Darren to come bid on refitting out ranch style house with new windows and patio door. On site, Darren proved to be the perfect salesman. He suggested excellent alternatives to us over what was currently installed and suggested that for a balance of utility and price we should buy Montecito windows except for a casement window where the higher quality Tuscany window was a better option. There was absolutely NO (as in NONE) pressure to buy. In fact, we decided to wait from the fall until the spring before having the windows installed without a murmur from EnergyGuard.
Greg and Jesus came to install the windows. Arrived on time. They did excellent work at an incredible pace. They installed 10 windows and a patio door in two days. I am a retired engineer and tend to be picky. I kept track of the work as it progressed and was pleased with its thoroughness and quality. Their method of sawing the existing casing to make room for the new windows created very little dust inside the house. The disruption within the house was minimal and they left next to no litter outside as they finished.
About the only thing I would have liked that they didn't do was to fill the nail holes in the frame they placed around the window to fill the slot they made to install the windows.
June 5, 2015
Rated 5 out of 5 by ChrisLee EnergyGuard is a great company to deal with.
From selecting the windows to the final installation, EnergyGuard was excellent to work with. They take great efforts to calm the "jitters" by answering any and all questions about the product and installation. They have their own very knowledgable and experienced installers and don't sub-out this important phase. I watched the installation process and how the crew worked together and was extremely impressed. They have developed techniques that decrease installation time yet ensure a quality job. When things came up out of the ordinary, they would stop and THINK before jumping to a "quick fix" and the solutions they came up with insured a long term quality installation. We are very pleased with the product and the installation and highly recommend them.
May 20, 2015
Rated 5 out of 5 by Emma14 Loving the new Windows!
We are very satisfied with EnergyGuard Doors and Windows and are loving the new living room windows. Other than a few hiccups getting our installation started (so many customer orders pushed our date out a bit), all went well. Nancy introduced us to the company at a recent remodeling show; Darren came to our home and provided us with a good quote and answered all of our questions; Brian worked the schedule in a whilwind of customer orders and Greg & Jesus completed the install without a hitch. Nice people & good work = happy customer.
May 15, 2015
Rated 5 out of 5 by KLP70 I would not hesitate to recommend this dealer to all my neighbors
Darren was very knowledgeable about the product, and gave me very valuable suggestions during the ordering phase. Greg and Jesus were prompt, professional and very experienced in all stages of the installation. Everyone from EnergyGuard Windows, explained the entire process to me, so I knew exactly what to expect, from start to finish- No surprises!
April 25, 2015
Rated 5 out of 5 by Conkler EnergyGuard has wonderful representatives!
Greg and Jesus came around 11 and by 5:30 they were finished installing our 5 windows and slider. They were friendly, well organized, super efficient and professional. I wanted to be home to see it all happen and I was glad that I could meet these two. When I asked them a question they were willing to answer and showed my husband and I each step to insure that we were getting a quality installation. Great guys!
March 6, 2015
Rated 5 out of 5 by llamabb Pleased with service
We had Energy Guard replace 16 of our windows with Milgard woodclad windows. We appreciated Darren's knowledge of the products and how to properly do replacement installation. We also attended a seminar sponsored by Energy Guard at the Milgard factory. This expanded our knowledge and understanding of what we wanted and needed before we decided on anything including which company to go with for installation.
Everything was done in the time frame specified. Four of the windows we noted did not have the exterior flashing installed. These windows had been missed. My husband noticed this within a couple of days of the installation because he was painting the trim. Also, he found that some of the debris had not been cleaned up. We called Darren, the owner, and he came over right away. He was not pleased with the omission of the flashing nor the incomplete clean up on the part of his crew. One of the crew had a baby in the middle of our windows and left when he got the call. Another crew member was new. Darren said that was no excuse. Everything was remedied quickly. We were pleased with the quick response to our call.
We will have more windows to replace in the future and will likely use Energy Guard again. We can highly recommend.
August 25, 2014