Rated 5 out of 5 by MicheleM Great Northern Window and Door has great customer service!!
The owners and employees of Great Northern have great respect for their customers' homes, as well as their satisfaction in the final product. They installed Essence wood windows in our home, and the windows were much more custom than they had previously bid. But they put in the extra time and product (extra wood trim) until the job was perfectly complete, beautiful, and at no extra charge. The owner spent the last 2 days on the job to make sure everything came out perfectly. We are so pleased we chose these guys!!
April 22, 2014
Rated 5 out of 5 by pbrolley Extremely friendly customer service, top-quality work and an affordable price!
Our experience working with Dylan and his team was extremely positive. They were readily available for making appointments to do a free estimate during a very busy work period, gave a good price and delivered excellent service that exceeded our expectations. We plan on having them do future work for us and enthusiastically recommend them to anyone seeking to have new windows/doors installed in their home.
April 26, 2013
Rated 5 out of 5 by Dave2020 Best service, best products, best knowledge!
As a Business owner and former home builder, I know how important it is for me to have rock solid confidence when I refer my clients to a contractor. With Great Northern Windows, I have that complete confidence, backed up by the many rounds of applause from my clients that are so very happy with the high quality work and care that Great Northern Windows provides!
I whole-heatedly recommend them every single day.
Alpine Real Estate
April 18, 2013
Rated 5 out of 5 by iam326 Simply The Best
My wife and I were shopping for new windows and had a few companies out to our house for estimates. They were all what you would expect from a contractor, but then Dylan from Great Northern Windows showed up. He was like a waiter at a fine dining restaurant, and the main course was new windows. Professional, honest, well spoken, and represented himself and his company very well. My wife and I didn't even think twice, we signed the papers right there.
A couple of days later the install crew showed up. I felt that they had the same sort of confidence in their product and their work that Dylan had. My wife said that she felt good about their guys because they were all wearing the same uniform, and that we knew that we had the real deal and not some Home Depot subcontractor. They were in and out faster than I thought. The best part was that I had a cleaning crew lined up to clean up the mess that I thought they were going to make. I canceled the cleaning crew. They went the extra mile and left our house better than when they arrived.
You can tell that the whole crew cares about what they do. I feel great about supporting a local business like this. I have already been telling all our friends about the great job and great product that they gave us. Please, don't think twice and call these guys.
April 18, 2013
Rated 5 out of 5 by onwee Excellent Experience
In preperation to sell my house, I had to replace my outdated windows. I hired Great Northern who were on time, extremely professional, and ensured I was happy from beginning to end.
The installation itself was seemles. The job was finished on schedule and they left my house neat and clean. The finishing was also very professional. The appraiser for the sale actually asked me who installed my windows, because it was "the most finished window replacement he has ever seen." That says a lot coming from somebody who looks at houses every day.
I would recommend this company. A fair price, professional installation, and great customer service.
April 18, 2013
Rated 5 out of 5 by Rmillsap I fell like I have new home
This review is long overdue. I recently had Great Northern Windows back out to my home to change my bedroom window into a patio door. I always wanted a patio door in my bedroom. I feel like I have a new home. It was great to see the same wonderful installers who changed all my windows out in 2008. I cannot say enough about this company. They make everything so easy. Everyone is friendly, clean, and always on time. I would recommend Great Northern Windows to anyone
April 17, 2013
Rated 5 out of 5 by Jlunny Truly amazed
We are writing this leter to express our appreciation for a job will done on the installation of our new windows.
It only took my husband several years to convince me our home needed them. We are truly amazed at the difference they have made in our home.
You took your time to explain what was needed to make our home more enegy efficient and it truly has made a difference
Your crew were neeat, fast, friendly, and efficient in the installation of our windows. They removal and disposal of the old windows were an added plus. There was nothing we had to do once you all had left, but to admire the great job you had done.
We highly commend you and your crew for and excellent job and would highly recommend you to anyone in need of window replacements.
Thank you all once again.
April 17, 2013
Rated 5 out of 5 by sayost Thank you Great Northern Windows
I have never Written a testimonial letter before; however, I need to express my appreciation for such incredible customer service.
Jason was our sales person, who arrived on time to measure for our house. He was friendly and extremely knowledgeable about the replacement windows and gave us several options to choose. He was also informative about the energy rebates from the local power company. We sent our deposit out a little late, and Dylan and Jason were able to order our windows so that we could get them installed before our guest arrived the Saturday before Christmas. We so appreciated that they were able to work with the manufacturer to get this special request accomplished. They laid out a schedule for us that would have us complete by Friday December 23 no matter what!!
Not only were they on schedule, but the installers, Gary and Don were friendly and true professionals. They did not miss one detail including replacing window trim, caulking outside, and even working with oak interior casing and caulking there also. The job was left neat as a pin and absolutely on schedule. We so appreciated having them to professionally install our windows. Please than them again for us.
It is hard to find good customer service these days, and we would not hesitate for a minute to recommend Great Northern Windows to other. Again, we are most appreciative. Have a great year in 2012, you totally deserve it!!
March 7, 2013