Henderson & Daughter
Very disappointed with Henderson & Daughter!
Had front door and storm door replaced, at about twice the bid we received from one of the big box stores, but because of the value & customer service we thought we'd get from Henderson & Daughter, we went with them. The front door looks good, but the latch doesn't work well without pushing in very hard before it clicks shut, and again, when opening, you have to push in to open, otherwise the metal on metal squeal is quite loud and grinding. This is especially difficult with young kids trying to use the door. The storm door is a complete disaster! When the installer finished, he showed us that the locking mechanism hits the door frame, but he said "I don't know what else I can do, you'll just have to work with it". You can't get your fingers around the locking mechanism, so you can only push it from one side or the other. Now it won't open at all, and it's been less than 48 hrs now. Of course the door frame is all scratched up and has a groove ground into it after only 48 hrs. Glad we didn't paint it yet. Called last night and the salesman said he'd get right on it, but as of 10am the next morning we haven't heard from anyone yet.
May 21, 2014
This group of people are all professionals!
Over the years I have called on Henderson & Daughter to complete three separate projects for me. Every time their work was exceptional and professional. The windows and doors were installed without any issues and the work areas were cleaned and returned to the way they were found.
May 1, 2014
Love new windows installed by Henderson and Daughter!
Henderson and Daughter replaced all of the windows, sliding glass and front door in our 2,600 sq ft home. The old windows were drafty, leaky and causing water damage behind the siding as a result.
Debby was fantastic to work with, great advice and always so helpful. She personally walked through every window in the house and discussed the different options with me. Russ, Shane and the rest of the install team were so professional and did just a fantastic job. They worked with us around our schedule and kept me up to date on the status throughout the project.
The windows are fantastic, they look so much better, and are much easier to use. I can feel the difference next to the windows, the cold isn't leaking through in the winter. I would recommend Henderson and Daughter to anyone looking to replace windows and doors!
April 7, 2014
Excellent service from beginning to end!
We were impressed with Debby of Henderson & Daughter and her excellent window design ideas. Milgard's craftsmanship and warranty made them a very appealing product. We knew Henderson & Daughter had a long standing reputation of excellence and wanted to work with them. And we are thrilled with the outcome. We had 17 windows replaced. The window installers were professional and courteous. They answered all of our questions. Russ, Shane, Andrew, Adam and Josh were meticulous from set up to clean up. We are so pleased with the outcome and glad we went with Henderson & Daughter and Milgard Windows.
February 27, 2014
Happy with the service
We've worked with Henderson & Daughter twice now and both times it was a positive experience. I would recommend them. The only small drawback was arriving at the job site on time. In both cases they arrived a little bit past the estimated arrival time window. If you have a tight schedule budget some buffer time.
December 14, 2013
Great service from sales to completion of the job
Kudos to Thea for a very helpful and professional job selling me the windows. Kudos as well to Marty and his team for a timely and high quality installation.
I would recommend Henderson and Daughter without hesitation (and have already done so on a couple occasions).
December 1, 2013
Quality product, Knowledgeable & helpful service, Quality install
We toured the Mill Guard facilities to understand the quality of the product and also toured Henderson and Daughters facility to find the right windows to not only replace our windows but to also add something special in upgrading our home. Thea was great to work with, helping us in adding additional function as well as value and beauty. Installation crew was clean, helpful and friendly.
November 14, 2013
Great job! Great improvement!
I couldn't be more pleased with the job the guys from Henderson & Daughter did on my home. I now have a cute little bay window in my Master bedroom and a big one in my living room that really changed the whole room. My new windows are so nice and clean and they slide open so smoothly. Ya gotta love that! Thanks for the great job!
November 7, 2013