Tim Rosenthal is the Best!!
All I can saw is WOW!!
I am a manager for a cleaning company here in the Tri-Cities and unfortunately my cleaning crews had accident with a shower door. I really doubt it was our fault but it did shatter on us so it was our responsibility.
So I called Tim Rosenthal and told him my problem and asked him if I could get a quote to replace it. He showed a lot of sympathy to my issue and said "no problem I will get right on it". With in a few hours got back to me with a quote (way cheaper then I was expecting)!!!
Talk about going above and beyond... He made my really bad day turn into a good one.. Perfection Glass is LUCKY to have a wonderful employee like him.
Thank You Tim!
July 25, 2014
Provided service as expected.
Updated existing pre-fab house (Richland) with Milgard windows. Installation was quick. Workers were friendly and cordial. Cleaned up after job well, avoided messing up inside house so that portion was easier for them. Provided advice regarding finish work assumed by owner.
July 20, 2014
Perfection Glass was very professional and businesslike.
All aspects of our dealings with Perfection Glass was very positive. From the estimate to installation all our questions were answered and we couldn't be happier with the outcome.
June 6, 2014
Great Company with Great Customer Service
I own a professional window cleaning business, so we see and deal with windows everyday. We hear a lot of feedback from our customers regarding where they purchased their windows -- and the feedback from those that used Perfection Glass has always been positive.
We've also referred Perfection Glass to many of our customers that have replacement needs and they've always taken great care of them. They're prompt, professional, charge a fair price and have amazing customer service. I also know they value and treat their employees well.
Perfection Glass is the only company we recommend when it comes to new windows or retro fit installs. Great people and great company!
May 3, 2014
Very reliable. A pleasure to do business with!
As the home owner of a custom built home you not only spend a lot of time with the builder but you also get to know each and every sub-contractor on the job. I have to tell you some of the subs required a lot of supervision to make sure the job was being completed as intended. There were a handful of subs that really stood out and lived up to my every expectation. Perfection Glass was one of those. An entire house of Milgard windows were installed as scheduled and in budget. The plans called for a last minute change on a roofline that meant a last minute change on window size. Perfection Glass handled it all in stride. They were also in charge of all the mirrors in the house as well as the glass walled deck rails. Again all done as scheduled. I was most impressed with the giant glass shower door they installed. It fits perfectly! I've been in the house for over five years now and every product Perfection Glass installed continues to work perfectly. I've used other companies in the past for window replacements. When my builder recommended Perfection Glass I asked if they were the cheapest. He let me know going with the most inexpensive would not make me happy. He was right. The work Perfection Glass did continues to make me very happy.
April 21, 2014
We built a commercial building and Perfection Glass did an outstanding job from the initial estimate to the finished product. Very easy to work with.
April 18, 2014
We purchased screens, a door and shades. They let us take their sample books to compare many colors. They stayed a little after hours to meet our needs and had great tips about things we wouldn't have thought about. We referred them to family who had all windows replaced.
April 18, 2014
This dealer has the best installers!
The best thing about this company are the installers! They did an awesome job of putting in my new door and cleaned up the room better than it was when they started.
April 17, 2014