Rated 5 out of 5 by Narm Best Service crew
The crew that installed my windows were on time every day and ready to work. They worked with me on which windows to install. They answered all the questions I had. They completed the job ahead of time and explained the final paperwork. I would recommend Perfect Glass to anyone needing glass work done.
April 16, 2014
Rated 1 out of 5 by Windowless Window estimate - still waiting after 3 weeks
We met with an estimator over 3 weeks ago to get an estimate for replacement of multiple windows. We have called over 4 times to figure out what happened to the estimate. Each time we have been told they are sorry and will get right on it and ..... We are still waiting. These are standard Windows. Perhaps our money isn't the color green they are interested in. Would have been nice to know that 3 weeks ago. We will go elsewhere with our business and recommend others do as well.
March 7, 2016
Rated 5 out of 5 by larry1936 Just a quick thank you
I just wanted to say thanks for the excellent job Perfection Glass did with my new storm doors. I live in an older house and you guys made it look like a new one.
August 7, 2014
Rated 5 out of 5 by Angie79 Tim Rosenthal is the Best!!
All I can saw is WOW!!
I am a manager for a cleaning company here in the Tri-Cities and unfortunately my cleaning crews had accident with a shower door. I really doubt it was our fault but it did shatter on us so it was our responsibility.
So I called Tim Rosenthal and told him my problem and asked him if I could get a quote to replace it. He showed a lot of sympathy to my issue and said "no problem I will get right on it". With in a few hours got back to me with a quote (way cheaper then I was expecting)!!!
Talk about going above and beyond... He made my really bad day turn into a good one.. Perfection Glass is LUCKY to have a wonderful employee like him.
Thank You Tim!
July 25, 2014
Rated 5 out of 5 by Cybernuke Provided service as expected.
Updated existing pre-fab house (Richland) with Milgard windows. Installation was quick. Workers were friendly and cordial. Cleaned up after job well, avoided messing up inside house so that portion was easier for them. Provided advice regarding finish work assumed by owner.
July 20, 2014
Rated 5 out of 5 by skylar1 Perfection Glass was very professional and businesslike.
All aspects of our dealings with Perfection Glass was very positive. From the estimate to installation all our questions were answered and we couldn't be happier with the outcome.
June 6, 2014
Rated 5 out of 5 by Windowcleaner Great Company with Great Customer Service
I own a professional window cleaning business, so we see and deal with windows everyday. We hear a lot of feedback from our customers regarding where they purchased their windows -- and the feedback from those that used Perfection Glass has always been positive.
We've also referred Perfection Glass to many of our customers that have replacement needs and they've always taken great care of them. They're prompt, professional, charge a fair price and have amazing customer service. I also know they value and treat their employees well.
Perfection Glass is the only company we recommend when it comes to new windows or retro fit installs. Great people and great company!
May 3, 2014
Rated 5 out of 5 by CougFan Very reliable. A pleasure to do business with!
As the home owner of a custom built home you not only spend a lot of time with the builder but you also get to know each and every sub-contractor on the job. I have to tell you some of the subs required a lot of supervision to make sure the job was being completed as intended. There were a handful of subs that really stood out and lived up to my every expectation. Perfection Glass was one of those. An entire house of Milgard windows were installed as scheduled and in budget. The plans called for a last minute change on a roofline that meant a last minute change on window size. Perfection Glass handled it all in stride. They were also in charge of all the mirrors in the house as well as the glass walled deck rails. Again all done as scheduled. I was most impressed with the giant glass shower door they installed. It fits perfectly! I've been in the house for over five years now and every product Perfection Glass installed continues to work perfectly. I've used other companies in the past for window replacements. When my builder recommended Perfection Glass I asked if they were the cheapest. He let me know going with the most inexpensive would not make me happy. He was right. The work Perfection Glass did continues to make me very happy.
April 21, 2014