Rated 5 out of 5 by KirkK This dealer has great customer service, premier attention to detail and outstanding people to work with!
The team at Dick's Rancho Glass was an absolute pleasure to work with. Premier customer service.
December 31, 2014
Rated 5 out of 5 by IJAG Great communication, great install.
The folks at Dick's Rancho Glass did a great job on my new windows. I would not hesitate to recommend them.
I was very appreciative that the people who came to measure and estimate the project were pro installers, not a salesperson. They had all the technical knowledge and the patience to answer my many detailed questions and to help me get the right design for a couple of odd-sized windows.
Ashley provided great guidance through the selection process and she knew exactly what would be needed to meet the energy standards for our utilities' rebate programs. She has been super responsive, always getting back to me very quickly. She took the project through the City planning department quickly. As soon as the windows arrived at their warehouse, we set a date to install them immediately.
The installation went very smoothly. It only took two days for a huge patio door and all the other windows on the house. The same people who had measured and estimated did the installation. So nice to see a familiar face and to know that your project has continuity!
I love my new windows. They are so quiet! The Styleline windows that Ashley recommended look great on my modern house.
September 25, 2014
Rated 5 out of 5 by Shauna Expert, friendly, great communication
I considered five glass dealers, and Dicks Rancho Glass was the only one that was willing to work with me on installing aluminum frames. Ashley at Dick's Rancho was always available for questions, and always friendly and knowledgeable. She personally oversaw the permit process, even going down to the City planning department to make sure everything went smoothly. Casey's installation was flawless. Most important, we love the windows and will return to Dick's Rancho Glass for anything we need in the future.
September 18, 2014
Rated 5 out of 5 by JulieT Excellent!
Dick's was great to work with, and Ashley in particular was very patient and responsive to my needs. Would definitely recommend and use them again.
September 17, 2014
Rated 5 out of 5 by Homer123 They are very efficient, responsive, and helpful throughout the entire process.
The office staff and the installers are friendly and provide great service from the initial estimate through the installation. In particular, they were very helpful in obtaining the appropriate building permit and clearances required for my window replacement. I would definitely recommend this dealer to others.
June 4, 2014
Rated 5 out of 5 by FoslomSmith Dick's Rancho Glass was Great to Work With
We had retrofit replacement windows installed at our house and Ashley at Dick's was very responsive, and patient with all of our changes and updates.
The crew worked hard and was very good about cleaning up after themselves and the windows look great.
March 26, 2014
Rated 5 out of 5 by desertdog1042 I would have no hesitation recommending this dealer!!
Dick's Rancho Glass was a very professional outfit. I would use them again for future work
March 18, 2014
Rated 5 out of 5 by dee68 Great job and great windows!
Casey and Carlos are the dynamic duo of window installation! They were both knowledgeable and personable. They were always on time and professional yet friendly. Casey always took time to explain everything carefully so that I understood what they were doing and where they stood on the project completion at all times. The office staff at Dick's Rancho Glass were also courteous and helpful. The total experience was pleasant and I love my new windows! Dee
February 24, 2014