Old Town Glass


About us

Old Town Glass is Marin County’s Premier Window and Door Retailer. Whether you're in search of a new or replacement product, we have the aluminum, vinyl, wood, aluminum clad wood, fiberglass, or steel window or door that will be the perfect fit for your budget and style.

As a family owned and operated business we strive to provide the best service and the best product fit for our clients. We don’t have sales reps based on commission and our staff want to will work with you to achieve your goals. We frequently work with homeowners, contractors, architects, and designers to specify and supply products for their clients. Our installation crew, will work with a contractor’s staff, to install the more complex products that we offer.

Areas Served

Marin County, including Novato, San Rafael, Mill Valley, Tiburon, Belvedere, Sausalito, Ross, San Anselmo, Pt. Reyes, Bolinas, Stinson Beach, Lucas Valley. Sonoma County, San Francisco

Consumer Experience Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
To earn the Web-Site Diamond, the dealer must have their own Web-site with information about the Milgard products and the services they sell.
To earn the AAMA Certified Diamond, the dealer must have an employee on staff that has completed the AAMA Installation Masters training and passed the AAMA Certified Installer test.
To earn the Product Knowledge Diamond, all Dealer Sales Consultants must pass a series of standardized Milgard administered tests demonstrating Milgard product knowledge.


700 Grant Avenue
Novato, CA 94947
United States



Monday 7:30am - 5:00pm
Tuesday 7:30am - 5:00pm
Wednesday 7:30am - 5:00pm
Thursday 7:30am - 5:00pm
Friday 7:30am - 5:00pm
Saturday 9:00am - 3:00pm
Sunday Closed


Essence Dealer
Free estimates
Has Showroom
MGWS Dealer
New construction
Offers installation


  • California Licensed Contractor, CSLB 736844
  • AAMA Installation Masters Trained Staff
  • Marin Builder's Association Member

The information shown on this page is provided by your local Milgard Certified Dealer which is responsible for the content of and views expressed on this page. Milgard is not responsible for the accuracy of such content, and any views expressed do not necessarily represent the views of Milgard Windows & Doors.

For full dealer information and product availability, please contact your local Milgard Certified Dealer.

Rated 2 out of 5 by Rude and Lazy They have the worst customer service in Marin hands down. I got their number off of this site, called and made an appointment for a repair of our sliding door which was out of warranty. One screw came out from underneath the door. The guy was half an hour late, told me the repair will take 20 mins but I'll be charged for an hour ($150) and he doesn't have the parts (why did you show up without parts when I described the problem exactly over the phone), told me that they recommend replacing tracks (even though mine are working fine). The technician expressed dissatisfaction with driving "all the way" from the neighboring town (lol!). I said that's fine, please give me an estimate and I'll make a decision on the tracks later. The low estimate was $500 for the tracks. Plus the broken screw $150. The technician called the office and spoke for about 10 mins, while freely walking on my deck and observing the the construction down in the backyard, even though I don't remember inviting him to the deck. Lol! Then they made it clear to me that they aren't going to fix the door without having me replace the tracks. Both the technician and the office manager (Dave) announced like they were doing me a huge favor that they won't be charging me for the visit. That is when my jaw dropped and I reminded them that their estimates are free and they didn't do any work. When I made it clear I want the issue with the screw to be fixed first, they told me to find someone else. I later called another company and mentioned replacement of the tracks and they told me that the tracks should NOT be touched unless they are not working properly. Yelp reviews on this business account for 2 miserable stars. I wish I looked at Yelp first before contacting them. L.S. P.S. The site doesn't allow to save one star review so I was forced to check two stars. :) October 16, 2015
Rated 5 out of 5 by This family operated company is one of the best in Marin County. We have used Old Town Glass for several years on quite a few projects including new construction and remodels. They have incredible service and knowledge of their products. We completely gutted an apartment building in San Rafael and used Milgard replacement windows. They are beautiful. The white vinyl finish and dual pane windows cleaned up the outside appearance of the building. It was built in the early 1900's, so the insulation improvement was substantial. The windows handle and move very smoothly with locking devices that make our tenants feel safer. We easily installed the windows and are very satisfied. March 27, 2014
Rated 5 out of 5 by Who's Down With OTG!? Yeah! You know me!!! The entire staff at OTG is wonderful! Extremely helpful and knowledgeable. Hardworking, passionate, and detailed oriented, this family owned business is top-notch! Thank you OTG for all your hard work and help! March 25, 2014
Rated 5 out of 5 by Best advice and products We just bought a new house and the windows were way too old. We spoke to Michelle at old town glass and she was incredible. They came out to do an estimate and got started so quickly. Got the best product for our house, and most importantly it all looks amazing! March 25, 2014
Rated 5 out of 5 by All around great! When I use a company that I am happy with then I am excited to recommend them and Old Town Glass is one of them. I run a couple different commercial buildings and always go with these guys. My whole family uses Old Town Glass. My brother is a general contractor, my dad runs a large commercial building, and all the other members of my family and friends. Residential or commercial. I have seen both sides and always with success. I have worked with them on mirrors, showers, windows, and storefronts, doors, etc. They have been around for a long time and there is a reason for that. March 25, 2014
Rated 5 out of 5 by Professional, knowledgable, and OUTSTANDING customer service! We were looking for someone to replace all of our windows in our home in San Francisco. Since we live in the top unit of our building, this was going to be an extremely challenging job. The staff at Old Town Glass worked with us through the entire process, ensuring that we were receiving the best product and price. From purchasing to installation, the entire process ran smoothly and quickly. The customer service at Old Town Glass is exceptional and their staff is knowledgable about all of their products. We couldn't have had a better experience! March 23, 2013
Rated 5 out of 5 by Great product, outstanding customer service. Old Town Glass did a glass, custom door in my home. I had pictures of what I imagined the finished project would look like. They understood what I wanted, verified the dimensions, and came and installed the door within the week. Their customer service was excellent, the finished project was well done within a reasonable price. I've recommended them to several family and friends and they had similar, pleasant experiences. March 22, 2013
Rated 5 out of 5 by Excellent service. Friendly knowledgeable stall Highly recommend then to all my clients. I have used them exclusively for 20+ years and they have always come through Eric W March 21, 2013
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