Rated 5 out of 5 by Jim13 Great job - outstanding product and installation.
We replaced 12 windows and two big sliding glass doors in my 16 year-old home, as many of the (cheap) originals has lost their seals and had become foggy and of little insulating value. The new windows look great, feel solid, slide effortlessly, and I can already notice the improved insulating quality on these 100 degree days.
The installation team was particularly outstanding. Eduardo and his helper were extremely polite, helpful, hard working, careful and absolutely meticulous in their attention to detail. They were simply perfectionists., clearly taking great personal pride in their work. Very pleasant to work with, and very good about cleaning up as they went along and at the end of each workday.
I would give this company my highest recommendation!
June 17, 2015
Rated 1 out of 5 by 39Chevy Product Discrepancies
This dealer installed Tuscany windows from Milgard, that in my opinion did not equal their showroom quality model or samples brought to our home at the time of the sale.
July 6, 2015
Rated 3 out of 5 by Janey Problems not resolved and haven't heard back from Southgate.
The windows took longer to come in then expected. Screens do not fit windows, big gaps for flies to fly in, etc. Very disappointed on my front door, scratches and marks which I have not heard back from our salesperson Brian at Southgate. I also ordered a security door in which now they said could not be installed because of brick outside my door. They should have told me when they came and measured that it wouldn't work. The whole point on getting the door was to have the security door. I also have trouble with the patio door lock. I have to play with it to get it to lock. Suppose to send someone to look at it but no one has contacted me. Kitchen window a little hard to open.
July 6, 2015
Rated 5 out of 5 by DavenCindy Great Customer Service
Every one that I dealt with was professional and a pleasure to deal with.
June 16, 2015
Rated 5 out of 5 by DGreen Dealer very responsive to customer requests & stood behind work
This dealer was very flexible with my schedule, and competive in price. The installers did well on a difficult installation. I called them to correct one item, and they came right out within a couple days to finish it. I recommend this dealer. They stand behind their work.
June 8, 2015
Rated 5 out of 5 by Newhomeowner15 Professional Sales and Installation Service
I redid all the original 1970's windows in my home. The whole process from sales to installation was handled professionally. I am very pleased with the results.
June 2, 2015
Rated 5 out of 5 by NatureLover Very satisfied with dealer service from initial meeting to final installation.
We had put off purchasing new windows for many years, mainly due to the expense. Our home is 50+ years, so we also had some concerns about the installations. As it turned out, the whole process was unexpectedly easy, and the end results were great. All the staff and crew that we encountered were very knowledgeable and professional. Any issues or concerns that we had were handled promptly.
May 28, 2015
Rated 5 out of 5 by scuiuc Pleasure to work with Brian, Antonio, & Carlos
Had a great experience with everyone who was at the house. We had used Brian last year when replacing a sliding glass door.
Antonio & Carlos were phenomenal to work with. They were true professionals and were able to accomodate our requests to help with our 1 year old daughter (they worked on her room first to allow us to put her in her own room for a nap). An absolute pleasure to have them here!
May 20, 2015