US Window & Door
The dealer was excellent in all ways.
We were very impressed with the dealer from the start. The presentation of the bid, the way questions were answered and service was prompt. We had some issues with sizing on our doors and very challenging removal of windows and Martin and crew were excellent. Highly recommend the product, the company and the work they did was outstanding. Thanks for making this such a positive experience US Windows and Doors.
February 16, 2015
Our new windows look terrific! US Window and Door did a great job from beginning to end!
February 7, 2015
Very professional, from the sales person all the way through to the installers and the owner.
Our experience with US Window & Door was a breath of fresh air. Mark, our salesperson was very professional, detailed and knowledgeable and gave us a detailed quote of exactly what we would be getting. The installers arrived on time and completed the job in an efficient and highly professional manner. They cleaned everything before they left and made sure we were satisfied with their work. After that Martin, the owner, came out for a final inspection to make sure everything went well and was done to their standards. One of the screens had a gap in it and the installers noted it and a new one was delivered to our home the next week. We are very happy with our new windows and doors.
February 2, 2015
New Style Line windows installed by US Window & Door in Carlsbad, Ca
I recently had US Window & Door install windows which are everything I expected based on the information provided by the company that installed them. The only problem that I had was a small nick in one of the windows that was brought to my attention by the installer and US Window & Door took care of informing Milgard and they in turn contacted me quickly to set up a date when they will replace the defected window. Service was over the top by both US Windows and Doors and Milgard. My only suggestion to both Milgard and the installation company is to improve their quality inspections so that the defect would have been identified immediately vice post installation. I'm a happy customer otherwise.
January 26, 2015
Professional and courteous service from our initial phone call to the final inspection by the owner.
I had 2 sliding doors installed by US window and door. These installations were not replacements of existing doors. They were installed in locations where there were no doors. The quality of the doors and the expertise of the installers makes it easy to understand why Milgard has the best warranty in the industry. One of our doors is a 10 foot 2 pane door and it's amazing how easily it slides. The owner was personally involved from beginning to end to ensure a successful installation. I could not be more satisfied. I will use them again and refer them to friends.
January 17, 2015
great work & windows
so happy i went with us window & door. i used another company on another project and it was a different level of customer service this time around. install was perfect and final inspection was nice and any questions were answered and maintenance explained. i wish i would have gone with us window & door the first time around
January 11, 2015
This dealer is professional in each aspect of Sale,Installation and followup
I scheduled 4 dealers to submit quotes, and there were two major factors that set this dealer apart, the sales representative was professional in approach and the most knowledgeable and he meet my budget requirements, When the installation team arrived on the correct date and time, they explained what they were going to do and immediately began working, they were efficient, tidy and polite, they were working for three and a half days, as I had 20 windows and two sliding doors installed. I appreciated this teamâ€™s work. The follow up consisted of an inspection of the installation, that person was also professional in his approach. In all a great experience ,I woud recommend this dealer to anyone.
January 10, 2015
US Window & Door did a outstanding job from the beginning to the end!!
The sales person was very honest & delivered a very fair price. Then the owner came out & talked to us & did measurements. Tim, the installation scheduler was honest about timeframes & kept the install appointments. The installers were very nice & put cover-ups on all the furniture. The stucco patch was great. The owner came out for final inspection & ask us if we had any questions & issues. Of course we were very pleased with our doors & windows. Excellent product & service. We would highly recommend US Window & Door. Milgard doors & windows are the BEST!! PS-we did have a very small hole in our screen when it was delivered--well, the screen was replaced within 10 days of install-life time warranty!!! Outstanding service.
January 7, 2015