US Window & Door
Professional and courteous service from our initial phone call to the final inspection by the owner.
I had 2 sliding doors installed by US window and door. These installations were not replacements of existing doors. They were installed in locations where there were no doors. The quality of the doors and the expertise of the installers makes it easy to understand why Milgard has the best warranty in the industry. One of our doors is a 10 foot 2 pane door and it's amazing how easily it slides. The owner was personally involved from beginning to end to ensure a successful installation. I could not be more satisfied. I will use them again and refer them to friends.
January 17, 2015
great work & windows
so happy i went with us window & door. i used another company on another project and it was a different level of customer service this time around. install was perfect and final inspection was nice and any questions were answered and maintenance explained. i wish i would have gone with us window & door the first time around
January 11, 2015
This dealer is professional in each aspect of Sale,Installation and followup
I scheduled 4 dealers to submit quotes, and there were two major factors that set this dealer apart, the sales representative was professional in approach and the most knowledgeable and he meet my budget requirements, When the installation team arrived on the correct date and time, they explained what they were going to do and immediately began working, they were efficient, tidy and polite, they were working for three and a half days, as I had 20 windows and two sliding doors installed. I appreciated this teamâ€™s work. The follow up consisted of an inspection of the installation, that person was also professional in his approach. In all a great experience ,I woud recommend this dealer to anyone.
January 10, 2015
US Window & Door did a outstanding job from the beginning to the end!!
The sales person was very honest & delivered a very fair price. Then the owner came out & talked to us & did measurements. Tim, the installation scheduler was honest about timeframes & kept the install appointments. The installers were very nice & put cover-ups on all the furniture. The stucco patch was great. The owner came out for final inspection & ask us if we had any questions & issues. Of course we were very pleased with our doors & windows. Excellent product & service. We would highly recommend US Window & Door. Milgard doors & windows are the BEST!! PS-we did have a very small hole in our screen when it was delivered--well, the screen was replaced within 10 days of install-life time warranty!!! Outstanding service.
January 7, 2015
From meeting with the sales rep, to placing the order, to scheduling the installation and the installation process itself, everything was handled professionally and within the timelines promised. The installation crew did an awesome job doing a very professional installation without any mess or disruption to my normal schedule. They placed tarps throughout the work area, vacuumed and cleaned everything up so that you wouldn't know the windows had just been installed. They even did a follow-up inspection to make sure everything was installed to my satisfaction and walked me through the warranty and care instructions. I would highly recommend US Window & Door!
December 22, 2014
From A to Z the company was impeccable. Everything went smooth as a fiddle. Would recommend to others. I was recommended to US Window as well. Many owners have used them in our complex.
December 12, 2014
From the initial call, the rep came to our door with very good knowledge of Tuscany for replacement windows. Would have liked to have seen a sample window display.
The measuring rep was easy going, and took time to explain any differences. At this point I recommend knowing exactly what you want, and listening to any suggestions. That came in handy.
We are now enjoying the benefits of reduced UV and Solar with the Lo E3. It's amazing how even the house's temperature!
December 11, 2014
Great Work and Customer Service
We had two Milgard windows installed. One was a retrofit window and the other was a large window that we wanted framed to a much smaller window. Overall I would say that they did a good job. I had some minor issues like texturing for the reframed window and some caulking on the retrofit window (the ants found there way in). They came immediately within a few days to remedy the problem. My only complaint was getting the original job started. It took well over a couple of months to get the install started. We received the quote on 6/25/2014 and didn't get the work scheduled until 8/19/2014. This held up our kitchen remodel by 2 months which was a real bummer!
December 4, 2014