Pristine Windows Inc. (Los Angeles)
Outstanding service, installation, and product.
Salesman helped us get exactly what we wanted. Installers were excellent. They encountered a problem with the installation but worked to find a solution. All of the people we dealt with were extremely helpful, knowledgeable, and professional. We highly recommend this dealer.
April 30, 2014
A ONE TIME IN-AND-OUT DEALER...!
Other dealer made feel like I was buying a car, "every car is the right one for me", as long as I have the money to pay for it.
Pristine windows and doors gave me the exact answer to my questions and recommended the right windows for my home.
April 28, 2014
Knowledgeable sales person. Top-notch installation crew that did things the right way and put in the extra effort to make every detail right.
We had all exterior windows and interior windows facing an atrium and internal sliding glass doors changed out. Very knowledgeable sales person. He honored his quotes even when there were minor issues or discrepancies--which went in our favor. The installation crew was top notch. They were very professional, and thorough and made it a point to finish all little details and make the job right--and they did things the right way. Several windows turned out to be a bit bigger than the area measured, and they spent the extra time cutting stucco to make sure everything fit properly without complaining. They were meticulous in their clean-up afterwards as well (as much as possible after this kind of construction).
We deducted 1 star for responsiveness only because it took a few more days with a couple of rounds of email to get all the feedback and information initially, but it was far from a true issue.
We would highly recommend them.
April 25, 2014
Fast and efficient
Completed work as expected, fast and efficient. Pleasant experience, quality windows.
April 21, 2014
excellent customer service for design professional
As an architect doing high-end designs where cost is still an important consideration, I found Pristine extremely accessible, helpful, and easy to work with. They are friendly and knowledgeable without being aggressive 'salespeople.' They will give you the straight-forward answers you need to make informed design decisions. They are very good about getting back to you regarding quotes and pricing information as well. It is easy to build a relationship with Pristine Windows, and I will use them again.
April 18, 2014
I am really happy with Pristine Windows and in particular with John
They have always been fast to respond to quotes requests and very professional. I have always dealt with John and he is highly knowledgeable about the products and the business in general as well.
April 4, 2014
this dealer has great customer service
the 29 windows are beautiful and installed in 4 days right before big rain two weeks ago. no leaks. Can feel different temperturewise. all the installers worked fast and effeceitly. Pleasure to have around.
March 12, 2014
Punctual, Professional, Efficient and Affordable. Good Job Pristine!!!!!
Pristine windows went above and beyond our expectations.
From start to finish. John came out to measure the windows... it was
smooth, quick and he was on time. He also had a great sense of humor which
is always a plus in this industry!!! He answered all our questions and was very knowledgeable. The installation crew installed all our 13 windows in 1 day
which was totally unexpected since the original plan was 2 days. We were
very pleased. The clean up crew was also very impressive. , These guys
obviously have lots of experience and we highly recommend them.
We have more windows to do and will not hesitate to call Pristine Windows
Apple & Terrance
November 16, 2013