Rated 5 out of 5 by Emily Excellent Customer Service!
Pristine Windows Pasadena made window buying and installation easy. Outstanding customer service; professional, prompt, and detail oriented. Took the time to make sure everything would be approved within the restraints/regulations of my Condo Association. For installation, they showed up on time, completed work when promised, and cared for my house when doing the installation, clean & tidy. I would highly recommend Pristine Windows Inc. Pasadena!
April 30, 2014
Rated 5 out of 5 by Scott100 This dealer was professional, dedicated and did a great job!
Everyone from our sales person (Cloudia) to the installer were very professional, explained everything to us, stayed on top of the order and did a great job during a very difficult installation. They were also very personable and wanted to make sure we were 100% happy- this is great customer service! I would definitely recommend them to anyone. Thank you Pristine Windows.
May 12, 2015
Rated 5 out of 5 by Ellen01 Excellent design advice, professional quality work. Highly recommended!
For my parent's window replacement project: they are very pleased with the new windows and doors, and the whole process from design selection to construction. They appreciate the good quality Milgard products, the much improved look and very importantly the way the Pristine Windows Team conducted the work. The crew protected the furniture, floor, and the bushes outside the windows. They removed all the debris. My mother said: "Not even a bit was left in the garden". Pristine Windows Team showed up on time, they were very professional and efficient. My parents couldn't stop talking about the project. It's like new toys.
We also appreciate very much Sejon's professional advice during the design phase.
February 15, 2015
Rated 5 out of 5 by Engineer Milgard Tuscany windows and doors are excellent products
I am extremely pleased I used Pristine Windows to Install the windows and door in my house. The experience I had with Cloudia was great, she is so professional and knowledgeable about the product. I went to the showroom and she came to my house twice before and also during the installation, I always got an answer to all the questions I had; Cloudia also took the time to give me different quotes for different window configurations I requested. The installation team was so fast and professional, they came on time and did a clean and organized job; leaving my house cleaner than it was. I would definitely recommend this company and product.
November 9, 2014
Rated 5 out of 5 by Bedro Very Good Experience
From beginning to end, Prestine Windows did a very professional, friendly job in replacing my windows. Their installers are very knoledgeable and do a very neat, clean and complete installation. I would reccommend them highly.
August 13, 2014
Rated 5 out of 5 by RickSuzy Excellent customer service
From day 1 in the showroom until the final day of the job this company continued to impress us with their professionalism. They responded super quick to any phone calls or emails and always had answers to our questions. They took the time to cover floors and furniture before doing any work. We will definitely be calling them back for the next phase of our remodel.
August 12, 2014
Rated 5 out of 5 by ccr74 Very happy with Pristine Windows!
I contacted Pristine Windows about a year ago to install Milgard windows at my new/old home in Burbank. "New" because we were soon to move in, and "old" because it was my childhood home! I love everything about our casement windows! They are of such high quality -- along with the workmanship of the installers. I'm so glad I decided on casement. I have no regrets and I'm very helpful that I chose Pristine and the Milgard windows! What an improvement to our house! Sejon was so knowledgeable and helpful when he first came to the house for consultation. Kudos to Norman (who measured) too!
July 31, 2014
Rated 5 out of 5
by Nejdeh A++
Don't waste your time with other companies. I did my homework for a month before deciding to go with Pristine. My grade is an A++. I just did your homework too.
Talk to Cloudia and Sejon, they'll take care of you.
July 30, 2014