Puget Sound Window & Door
Leslie was an excellent communicator.
When selecting a Milgard contractor, I considered four key elements:
4) Ability to communicate
My remodeling project involved the replacement of windows embedded in concrete masonry units, a challenging task. Puget Sound Window sent experienced people to the site to determine the best approach for replacement. Throughout the project, they kept me informed about schedule and even made some last minute changes to accommodate my scheduling needs.
I was very happy with the results.
February 9, 2015
Professional, high quality customer service.
Puget Sound Window & Door is the best company for quality window and door installation. We had 23 windows, one sliding door and a French door installed in an existing older home. They seamlessly installed everything making the interior as well as the exterior of the home look beautiful. Using the Milgard products, the home is also much more insulated as well. The installers were clean, professional, and on time. They clearly communicated what they intended to do and understood our expectations. Working together couldn't have been easier. When all was said and done, we were extremely happy with the outcome. We would recommend PSW & D to anyone who wants a first rate install done right the first time.
February 9, 2015
Replaced an old and leaking garden window with a new Milgad garden window
We cannot speak highly enough of Leslie, Mike, Manuel and Ozzie, with Puget Sound Window & Door Inc. and how pleased we are with the new garden window and the professional way it was installed. The care and expertise shown in the removal of the old garden window, the modification of the trim work and installation of the new garden window were quite impressive. We have nothing but praise for Leslie; she came out and took the initial measurements and handled the sale, for Mike, who followed up and completed the critical measure and for Manuel and Ozzie, they did the installation work, they were kind, skilled and perfectly in sync working with one another.
We have had many projects done over the years and found Puget Sound Window & Door Inc., to be a remarkable company to work with. The truly respectful, caring and thoughtful way that they interacted with us and the perfection of the service and quality of the window went above and beyond our expectations. We would not hesitate in the least to recommend them to anyone interested in window replacement or repair.
A job well done, just doesn't say enough!
D. Winslow & D. Combs
September 15, 2014
Great experience for first time window buyers!
We worked with Leslie at Puget Sound Window & Door and were taken care of from start to finish. She explained the differences in window styles and offered her assistance in helping us choose the right windows for our application. It is the first time we have bought windows, and therefore didn't know much at all about it! Leslie took the time to explain everything in a way that was clear and understandable to us. I would recommend both Puget Sound Window & Door and Milgard windows to all my friends and family.
September 4, 2014
The Nordstrom of Window Replacement!
Our experience with this company was exceptional from beginning to end. Leslie left her home to meet us at the office to show us their products and answer our questions. They replaced 10 windows, 2 sliding patio doors, and 2 skylights. There were 2 installers who took 2-1/2 days to install all of the above. There was an additional day for cedar siding replaced around our bay window. One of the reasons we picked this company was they assured us they were able to install without removing our existing interior millwork. It was our one major block to window replacement. No need to worry, they did a fantastic job and the millwork was not removed. They did cut back the liner to get the windows to fit in but it did not change the look of the millwork. For this, we are very happy. We are now over 3 months after the install and we have noticed it to be considerably quieter inside the home, the heat does not penetrate through the windows like it used to do. We dealt with just about everybody on the Puget Sound Window & Door team and they were all friendly, professional, and hard workers. Emails and phone calls were returned promptly. Leslie showed up after the install to see if we had any questions or concerns. Customer service is paramount with this company. Thanks to the whole team for a job well done! Highly recommend this company and would definitely hire again.
June 27, 2014
If you want to get ripped off...
Don't like that Milgard does not allow prices to be listed here. Suffice to say, these guys gave a quote that was 3X the expected price for Tuscany windows - clearly price gouging. They need to be investigated STAT
June 18, 2014
Amazing customer-focused service from start to finish!
This dealer was recommended to us by a Milgard representative at the Seattle Home Show. Her attention to detail and focus on the customer was outstanding. We replaced almost all the windows in our older home and can't believe the difference our new windows make! The feel of the rooms and our home's curb appeal is greatly improved and we LOVE being able to open our windows on warmer days! We couldn't be happier with the service we received, the Milgard warranty, and our new windows. Thank you so much for your fantastic service, Leslie!
June 13, 2014
Very impressed with the level of customer service from Puget Sound Window and Door.
I am a very nervous person about change and mess. Leslie made me feel very comfortable with my decision on the windows and explained in detail the differences between the windows I had and the new ones I picked out. There were no surprises when the windows arrived. The installers were wonderful. They too knew I was nervous about change and mess. After each window went in they made sure to ask how I was doing. I really appreciated that.
May 13, 2014