Puget Sound Window & Door
Great customer service and excellent installers
The salesperson was knowledgeable and not pushy. She listened to our concerns and made appropriate recommendations. Her follow-up after installation was great. I would recommend this company to anyone seeking windows.
April 1, 2014
AA++ Only ones to deliver exactly what I wanted!!!
I have a VERY VERY large front window. I had many other window companies out and they told me that my 12 foot by 5 foot window could not be made in the original XOX configuration, other companies told me that I would have to divide the window into two windows or more. Leslie came out and I told her want I wanted and she delivered!! I love my new windows!! Thanks so much!!
March 23, 2014
Puget Sound Windows and Doors
I truely enjoyed the experience we had with PS Windows&Doors. They were very respectful when entering the house. Shoe removal was important to us and that was well respected. Attention to details was another, any issue or flaw was resolved very quickly. I highly recommend this company when it is time to replace windows and doors.
February 10, 2014
This vendor provided excellent service and good value on this project.
Puget Sound Window and Door provided a professional crew to install a window in a older home. The crew understood how to remove an old window that was not originally installed in a manner that is normal for today's construction practices. They asked our input on various installation options and then executed the installation quickly and efficiently. We will use them again for a future large window project. We would recommend them to friends!
January 30, 2014
BEST POSSIBLE EXPERIENCE
From the initial contact to the final detail, Puget Sound Window was a cut above. I got an email from the representative who first called on me BEFORE she came by - the email introduced her and told me what to expect. After our initial appointment, Leslie M responded to every question and comment I had, frequently within an hour of a text, call or email. The process was explained in advance, the installation was on time and the installation team so nice and friendly. My rep, Leslie, stopped by on the first and last day of installation to double check on everything and make sure I was satisfied. GREAT customer service. Wonderful product - oh what a difference in appearance and comfort. Wish I had done this years ago.
I'm a real estate agent so I work with a lot of contractors and suppliers of home products and services. I am accustomed to lackluster response, late appointments, and NO follow up. Leslie and the team at Puget Sound Windows are the polar opposite - responsive, timely, professional and courteous. Everyone who interacts with clients or customers should take a lesson from these people. They have easily earned every single window referral I need to make from here on.
January 29, 2014
Puget Sound Window and Door is solid in everyway.
They have been the best sub-contractor, the best hire that I've done in re-modeling my house. They have performed on all levels. Sales, sales follow-up, the installation crew was timely and moved with purpose and concern for my home. I would recommend them without hesitation.
December 10, 2013
Professional, punctual, a pleasure to work with
I was pleasantly surprised with the high level of courtesy and professionalism that I experienced with Puget Sound Window and Door throughout our dealings. Leslie, the company's window rep, was very knowledgeable about the products and gave us many options to consider. We received the estimate promptly and I was so impressed with the service that I didn't even consider any other offers. Emails and calls were answered almost immediately and the crew who performed the work was on time and completed the work quickly and without leaving a mess. It's been a true pleasure working with the people at Puget Sound Window and Door!
December 10, 2013