Rated 2 out of 5 by Scenic problems with double hung windows
We just bout a house this year and bought 21 Milgard windows and doors as part of remodeling about 80% of the house.
Most of the windows look and operate properly except 3 double hang windows installed in the master bedroom. all three windows seem to have the same problem-- locking mechanism does not engage unless you push out hard on the window as pulling it down. I can get the windows to lock about 50% of the time but the rest of the family can not engage the locks.
Yesterday, we had a service call from Milgard technician. After removing some of the weather stripping and lubricating window tracks, there was no change in the way the windows operate. The technician said there is nothing else he can do and left.
This is not acceptable and i would like Milgard to step up their service practices and fix the problem or replace my windows with ones that work. If necessary, I am willing to demonstrate the problem to more seasoned technicians or design engineers.
October 21, 2014
Rated 5 out of 5 by jer34 Beautiful look and very quiet window
We have enjoyed the Window all around and plan on future purchases. We would recommend this product to others looking for Windows.
October 19, 2014
Rated 1 out of 5 by Cooper430 Can not get service on windows
Windows are difficult to open and many are fogged between the glass.
So far nothing but very poor service if any from Milgard Windows
October 15, 2014
Rated 5 out of 5 by OBVAN This product changes the entire appearance of our cabin
The Tuscany windows transformed our ordinary cabin into a very charming cabin. The views out each window are so enhanced, that they each look like a beautiful scenery picture. We are very happy with each windows in each room.
October 14, 2014
Rated 5 out of 5 by TinaS LOVE my windows
I really love my new windows, especially since I figured out how to take the screens in and out. It is really very easy. In an earlier review, I said the screens need improvement. I now take that back. Thank you.
October 9, 2014
Rated 5 out of 5 by Chief windows
Just like to say they are lovely windows. The crew at SGK were so professional and awesome I would definitely recommend you both.
October 7, 2014
Rated 5 out of 5 by Sherleigh My windows are awesome!
We replaced all the windows in our house and wish we had done so a long time ago. They both keep the heat down in the summer, and keep cold out in the winter. We especially like the filtered light, cutting glare from the sun. And, the windows look so nice -- both inside and out. We would recommend these type windows to everyone!
October 6, 2014
Rated 5 out of 5 by OrchardRunner200 Great looking door!
Tuscany slider door Installation a breeze . . . Alex Salinas from Quality Windows-Oxnard provided excellent guidance and recommendations. . . beat box stores hands down. Very satisfied with purchase, install and results! Thank you Milgard-Simi Valley!
October 5, 2014
Rated 5 out of 5 by Kristie51 Milgard windows and U.S. Energy
We are so pleased with our beautiful new Tuscany windows. We saw an
immediate difference in the temperature in our home. Our installer Curtis is amazing, and Ed answered all questions, and checked on the progress consistantly. We would highly recommend these professionals to anyone looking for a beautiful, quality product and amazing service.
October 2, 2014
Rated 5 out of 5 by Jimy The windows look great on my house.
My house is quieter where I had windows installed. Outside noise is minimal.
Outside wind noise is nill. I'm expecting to reap the benefits of insulation
this winter. I will be installing Milgard windows on the rest of my house soon.
October 2, 2014
Rated 5 out of 5 by hoffman Replacement of windows
My windows are double paned. After 11 years the seals were broken. We contacted Milgaard and they stand behind their product 100%. They replaced 6 windows in my home. The communication with the company was excellent. They contacted us within 48 hours of our initial inquiry and every step of the process in coordinating the replacement was seamless. I would highly recommend this company for their customer service.
September 28, 2014
Rated 3 out of 5 by Lowes Blinds Between Glass
The Milgard line of vinyl products is always excellent, good warranty, good value, with lots of options to customize, but your sliding glass doors with blinds between the glass have a problem with the handles that operate the blinds. These handles stick too far out and do not allow the door to open completely wide, which blocks about 10% of the opening space. With limited space to begin with (36" being the usual) losing 3-5" is a big deal. If it was not for this I would offer this product a lot more often to my customers
September 25, 2014
Rated 5 out of 5 by Lowes Milgard's Windows
In my opionion Milgard are the easiest window product we have to sell at Lowe's. Along side the best warranty, the process to order, confirm, and change products in M2O is quick and easy. Not every company has the speed or memory to make quick changes with out restarting the whole project.
Thanks Milgard for the convenience!
September 25, 2014
Rated 5 out of 5 by SquareDancer Love new sliding dooor
Extremely happy with the door. Lifetime warranty and repairs was a significant factor in choosing the door. Easy to open and close. It was a wonderful improvement over our old heavy sliding door.
September 25, 2014
Rated 5 out of 5 by Marshallxp We Love our Milgard windows
I can't say enough good things about our Milgard windows. They look amazing, everyone who has seen them compliments them. And when we had an accident and broke one, they came out and fixed it for free. It was quick and easy.
September 25, 2014
Rated 5 out of 5 by Flipper Outstanding Service and Product
Could not have been happier with our Tuscany Windows and Sliders. This product made out home more attractive, updated and energy efficient.
September 24, 2014
Rated 5 out of 5 by DavidCorle Excellent window at reasonable price
I have been very pleased with my windows so far. I had them installed three years ago. I have already had one unit fail but I am sure Milgard will take care of the issue. Overall, very pleased.
September 24, 2014
Rated 4 out of 5 by racquetball Tuscany windows
I really like the quality and the way the window slides on its track. the screen is easy to take off and on too.
September 22, 2014
Rated 5 out of 5 by Denni This is a really nice product.
I recently had the Tuscany doors installed so I really haven't used them much as of yet! I am very happy with the way they look and they seem to be very sturdy, and a quality product!
September 16, 2014
Rated 4 out of 5 by TinaM windows great, sceens need improvement
I really love my new windows. They are extremely easy to open. I am, however, disappointed with the screens. They are hard to put back in. Since they are on the 2nd story of the house, it has become a 2 person job to get the screens back in. I bought new windows hoping for ease of use with the screen placement but unfortunately that is not the case.
September 14, 2014
Rated 5 out of 5 by kent774 quality product and great warranty
Rocky Mtn. Window had a very competitive price and a good selection to choose from. They had people that new the product well and they advised me as what would work best for my situation based on features and cost. The project was at my lake home 40 miles from town, they came out with an excellent crew and replaced 14 windows in one day and cleaned up after their selves! And you can't beat Milgard Windows warranty and quality.
September 11, 2014
Rated 4 out of 5 by Chanclan7 This product has good warranty.
After researching companies that sells windows and installation, I have picked an installer that recommend and will install Milgard Tusgany bc of its warranty.
Upon receiving the product and after installation I find the product was easy to use and is well designed.
Two days after installation, I am still happy w the product.
September 8, 2014
Rated 5 out of 5 by CombeCasa Amazing windows
We researched lots of windows and these are the highest quality windows we found. The price is not that much more than other brands but the quality you get is superb. Milguard was highly recommended by our contractor. They seal very well for living in the high desert with blowing sand. I can also tell a big difference on how much heat the window blocks out compared to other brand windows.
The only regret is that we should of bought tan instead of white frames.
September 4, 2014
Rated 5 out of 5 by 4everjones Very Good - Stand behind the warranty - Tuscany Windows
We purchase Tuscany windows and through no fault of ours the largest front window caught a flying rock. I called and spoke with Moses at Milgard customer service. He was great! We share address and other details but were not done when my cell phone died. He carried on without me and two days later a Milgard rep was at my house looking over the situation. A few weeks later, I had a window replacement installed. Everything was left clean, no damage to the freshly painted window casement and sills and everything was left clean and tidy. This is the best I could hope for. Would I buy Tuscany windows again - yes I would and yes I have.
August 31, 2014
Rated 5 out of 5 by Paguito excellent
Quotation & installation of 8 windows and 1 patio door were completed on time. the crews (3) acted very professional. We have 1 window & 1 patio door need to replace in the future. Definitely we'll go for the same product (Preferred Windows & Doors, Riverside, Ca).
August 30, 2014
Rated 5 out of 5 by Kathy4 Nice and quiet windows
We are very happy with our new windows. Very quiet and slide very easily.
Look very nice and are strong and firm. Can't wait for winter to see how they match up with the winter cold. The office is very friendly and very easy to get a person to talk to every time. Very professional.
Thank you. :)
August 28, 2014
Rated 5 out of 5 by mrpkguy Looks like we made the right decision!
In researching purchasing vinyl indows, we first polled our friends who had installed new windows and all were pleased with their Milgard Windows and their customer service when ever there was a problem. So we visited the Milgard showroom at their manufacturing facility in Simi Valley and their web site as well .
The reviews we read from those who purchased Milgard windows were very encouraging so we went ahead and had them installed and so far are happy with their appearance and operation. it appears that we made the right decision.
August 21, 2014
Rated 5 out of 5 by Whizwatkins Great product for the money
Love the product - service techs and installers were really great to work with! When we build again, we will defiantly use Milgard!
August 19, 2014
Rated 5 out of 5 by Lonzo They make the house look better and feel better.
I love the inside lock so you keep the windows safely open at night. Windows are beautiful.
August 8, 2014
Rated 5 out of 5 by T1234 Major Improvement over Original Windows
Air conditioning is working a lot less. House is much quieter. Windows look great. Milgard was able to manufacture a very large (over 10') custom window for our study.
August 6, 2014