MilgardÂ® Windows & Doors
Problems with quality control.
Some of the windows will be replaced. They were shipped without checking. The sliding windows are too short. That should not have ever happened.
June 15, 2014
I have condensation in my brand new window ...
I would like to be contacted by Milgard as there is condensation on one of my brand new windows. I would like for it to be replaced.
June 9, 2014
Locking is difficult
The doors are beautiful and they make my room look so much better but the locking park is not as easy as it could be. You really have to pull up on it. I feel that if I did this 20 times a day that it would break soon. This is for our french doors that swing in,
The sliding doors are on the other hand is perfect. I love them,I already recommended it to our friends who is looking.
June 8, 2014
The winows look great in my house, they are just what I wanted and expected.
So far, so good. I have only had the windows for two days.
June 5, 2014
One problem after another POOR customer service
This is 5th house Ive done with Milgaurd.Never a problem before they were vinyl. This is my residence. I am an experienced carpenter and have installed at least 100 windows. I used aluminum awning and casements.11 total. Nothing but problems from the beginning. First set were the wrong type of frames. I was able to make a couple work/fit. The rest we had to reorder. Major delay. Thier customer service is terrible. Finally the replacement windows arrive and they are a mess. Silicone smeared all over, metal shaving in all the tracks. Rep comes out AGAIN "OMG these should never have left the factory like this" No Quality control Then All the screens were the wrong size, Most all the screen clips were broken. Then I got the new screens and a few of them were wrong, even though they had the correct size on the sticker. Ive been try to get the screen clips Twice they have sent wrong ones.... And the nitemare continues
June 4, 2014
We purchases a house that was built with milgard products. The screens have been the main problem but we have also had problems with the sealing around the windows and doors. Our screen doors have never slid properly and I am not pleased with the quality of the product.
May 29, 2014
EXCELLENT PRODUCTS, EXPERTLY INSTALLED
My experience was tremendous throughout. The Milgard product line is outstanding and the dealer, Johnson Home Improvement, made the install a breeze. My home looks better, feels warmer and is much quieter than prior to replacement. Pricing was very fair and the savings on utility bills appears to average around 20%. I would recommend the duo of Milgard Products and Johnson Home Imp. to anyone considering a window / door project.
May 29, 2014
I have had a lot of dealings with suppliers and manufacturers having faulty products, everyone has them. But next to none have the excellent customer service and warranty as Milgard. They were quick on responding to my warranty needs, communicated with me while the replacements were being processed, and scheduled the work to my availability. And their techs were very professional, clean, and got the work done a lot quicker than anticipated. I can say that in the 15 years I have been in construction and maintenance, I have never received customer service that even compares to the excellent service that Milgard gives....
May 27, 2014
Installed in new construction, and working well.
These windows were installed in our newly built home. We upgraded from the contractor's standard window (also Milgard) to the Tuscany series based on the warranty, features, and overall look of the Tuscany. We are glad we upgraded. We live in a windy area and the windows seal well and are quiet in windy conditions. This is our first experience with vinyl windows. I'm happy with them, and looking forward to years of service without any repainting!
May 22, 2014
replaced old aluminum windows and these are great compared to what we had
the windows are easy to open, keep the heat out better than i had and have several features that i really love
May 20, 2014
The product and all of our experiences were excellent
The sales rep, the installation crew, and the windows and doors all exceeded our expectations. Two separate visits from Martin the owner just made everything perfect.
May 19, 2014
Windows and doors just ok.
Atrium door. While the appearance is ok, have had service calls already. Also have concerns about the warranty. Nobody has given warranty specifics. Seems to keep heat out.
Slider doors. Seem to work ok and keep the heat out.
Windows. Work well and the house is cooler.
Overall, a 4 out of 5.
May 16, 2014
This product has great quality & appearance
This product is solid and good looking. I was pleased to have white vinyl on the interior and espresso on the exterior. Now I want to change out all the windows. The soundproofing is amazing. Should offer great insulation for Tahoe winters and sun drenched summers.
May 15, 2014
Nice sitting area windows
I had Milgard windows installed to replace leaky old metal windows. The appearance and function are wonderful. They create a nice barrier from the outside elements. I was not able to previously enjoy sitting near the old windows due to drafts and the heat or cold air radiating through the old single pane windows.
Most importantly I have a high quality product that allowed me to upgrade my windows under budget.
I looked at other options that included triple pane windows. I debated greatly over triple vs. double pane due to the climate I live in.
However the cost vs. benefit was just not there.
With the dual pane windows and large spacer and coatings on the glass, I was able to get similar SHGC, AI and insulating principles.
New technology in window manufacturing have improved the quality and insulating principles of dual panes immensely. There was no need to spend the extra money on triple pane windows.
May 11, 2014
Ease of use is great
Living with 25yr old jalousie windows these are wonderful improvement. Ease of cleaning-close tight reduce noise from the street-very impressive! Why did I fight my husband to buy these 2years ago. I now have to say "you were right".
May 9, 2014
The window looks great and are easy to operate.
The windows look great and are easy to operate. Our heating and cooling costs have gone down since we installed the windows.
May 8, 2014
THIS IS OUR 2ND EXPERINCE WITH A REPLACEMENT IT WAS HANDLED VERY PROFESIONALY. NO PROBLEMS, ALWAYS A PROMT CALL BACK AND INSTALLATION PERSONELL WERE VERY QUICK AND NEAT. A REAL PLEASURE TO WORK WITH THIS COMPANY AND IT'S PERSONELL. ALL OUR WINDOWS ARE VERY GOOD JUST A COUPLE THAT NEEDED REPLACMENT AFTER SOME YEARS.
May 5, 2014
Two houses...46 Windows!!
We have used Milgard retrofit windows on two different California houses (San Diego and Eureka). 28 on one and 18 on the other. Windows are stylish, solid, well-made, energy efficient, and reasonably priced. Lifetime guarantee is great. Defective glass in one window replaced free-of-charge (three years after installation) in less than three weeks.
May 5, 2014
Very good quality and design.
Very good quality and design and we are very satisfied.
May 3, 2014
Beautiful, sleek contemporary and quite flawless
These windows are amazing. I own a modern condo in Palm Springs, CA and due to energy efficiency ratings, our city code requires vinyl versus aluminum replacement product. This Style Line (vinyl) was the only approved alternative to aluminum that conformed to the aesthetic of the property. The product line is beautiful, with slim frames and smooth mechanisms. They control heat loss/transfer and I hear NOTHING when cars pass by. The sound insulation quality has exceeded expectations. I have casement and horizontal sliders and they both operate effortlessly. The overall design of this product is brilliant, tight, smart, elegant and designed for a very fussy buyer/homeowner. Get a good installer. I used California Window and Door and they are AMAZING. So professional and detail oriented. My home is restored and renewed. Thank you Milgard and CW&D.
DWS, Palm Springs, CA 5/2/2014
May 2, 2014
Not exactly sure which window it was.
I recently purchased a cabin with expansive array of Milgard Windows showing off Mt. Hood. The view beautiful with one window cloudy. After getting instructions from the company, I emailed the window serial number and a photo of the window. Within a few weeks the window was replaced. I was never asked for any warranty information, the company retained all of the information.
May 2, 2014
we are very pleased. these were custom windows.
We shopped for about 2 months and had them custom made. They are beautiful.
May 1, 2014
An all around great window
I did quite a bit of research before purchasing windows & sliding doors for my new residence. Milgard came out with the best quality for the price & the most recommendations. Installation was easy & after almost a year I am completely satisfied with my purchase.
April 29, 2014
Poor qualitiy review before window was shipped. Insulllation has pulled loose from bottom of window. How does a home owner fix that after installation. Very unhappy.
April 24, 2014
The new windows look great on our home. Jackson's Glass did an awesome and professional job and cleanup. We have had this type of widow installed in our previous home and loved them. Wouldn't go with anything else. These look wonderful!
April 21, 2014
I bought my home 2011 and one day one of window glass is broken I called the builder and told you have milgard windows installed in your house ,I called service dep.
I was told no glass breakage guaranty but we will go ahead and replace the glass for you free of charge I really like this type of service .
April 20, 2014
Overpriced with exceptionally poor forethought in design.
The Milgard Windows in our condo are under ten years old and prone to problems, malfunction and outright failure. Counter-weight lift assistance or spring assistance that functioned properly would be an assest. Right now I have difficulty operating these units and I bench press over 200 lbs.
Once they begin to malfunction they no longer fit and thus leak air, rain water and insects.
They look nice......thats about it in the plus column.
April 18, 2014
Windows look great
The 18 windows that our in our house are excellent, Milgard stands behind their product even 12+ years later. Would choose and recommend Milgard again.
April 17, 2014
lack of security system on exterior of door.
I am most pleased with the overall quality and operability of the Tuscany slider that we have, how ever the one thing that strikes me as "absent" from the whole door design is that was no consideration for locking device that could be key locked / unlocked from the outside for entrÃ©e. I have searched around to various hardware store, lock-smiths and such but I am told they had not seen anything of the sort. Does your company know of a device that would fit this need? I would greatly appreciate any assistance in the mater.
April 17, 2014
Best Windows ever!
We installed new windows and a patio door unit from Milgard in our new home. They are well constructed and look very nice. Most important they are excellent energy savers. That is so important as we live in the Arizona desert. We did receive one of the windows damaged but Milgard sent a replacement immediately. Wonderful windows, wonderful company. Thank you Milgard.
April 17, 2014