MilgardÂ® Windows & Doors
Our new Milgard windows have brought us from the 80's to the present
I'd like to express my satisfaction with the new Milgard windows that were installed at our condomium complex by SRC Windows. We have 24 units, each with 4 windows and a sliding door.
From the interview we had with the sales person with SRC Windows until the last window was installed 6 weeks later we have had not one concern, complaint or question regarding SRC Windows, the Milgard windows or the crew that installed them. Every aspect of this project was handled with respect to our owners and our property.
The comments have been really positive and everyone is extremely happy and excited with the windows, the overall new look and I have had several owners compliment the crew that was on site.
Our overall opinion of the this whole undertaking is that we could not have had a better experience. Milgard and SRC Windows will have our seal of approval and we will be happy to recommend them to anyone interested in a great product and a great installer.
Barbara, Pres. Board of Directors Kirkland Park Place Condomiums
August 13, 2014
They make the house look better and feel better.
I love the inside lock so you keep the windows safely open at night. Windows are beautiful.
August 8, 2014
Very disappointed with the product quality and customer service!
I bought Milgard doors and windows for new built home five years ago and had to replace the locks on the doors (french doors Ultra Series) for 5 times on each door. Even though, the company knows that the locks have manufacturing defects, still each time they would send a crew for the problem inspection (at least 10 days after the call), then will send second crew to change the lock (several weeks after first visit)! Which means that every time I face this problem (once a year for each door), it would take more then a month until the lock is replaced and we can use the door!
I am very disappointed with the quality of their product although Milgard is positioning itself as a high quality product manufacturer. Definitely will never become their customer again!
August 6, 2014
Major Improvement over Original Windows
Air conditioning is working a lot less. House is much quieter. Windows look great. Milgard was able to manufacture a very large (over 10') custom window for our study.
August 6, 2014
vent stops prevent smooth operation / service is a joke
Vent stops prevent smooth operation (installed by pros recommended by Milgard).
Screen service is on 3 months now.
August 6, 2014
I moved into my house when it was barely 5 years old and the windows have been terrible since day one! They have broken seals and I am forced to put plastic coverings on all my windows in the winter because you can feel a breeze when sitting on the couch. The company refuses to fix the broken seals because I am not the original homeowner. These windows were obviously defective when put in or the material is such poor quality that all their products function in this manner. I will be sure to never purchase or recommend this compant to anyone.
August 6, 2014
The product is easy to use and very easy to keep clean looking.
The windows are great and they look good. They are easy to move and I like the locking mechanism. They are much easier to keep clean. They seem to keep the outside noise down and the hot air out. They seal close nicely. The price is right too.
August 5, 2014
great products from a great company
You can not get a better supplier than Milgard. We have used their products for years and coukld not be happier with them and their products.
August 3, 2014
The guarantee is incredible.
Not only did the window really upgrade the front of the house, but when an issue developed after 10 years, this company immediately fixed the problem. Some fogging had occurred between the panes of the center panel, and the representative was out within two days to replace the panel. He was courteous and professional, and we were amazed to have this kind of quality assurance from a company.
July 25, 2014
Shelf supports deflect
We are very happy with our garden window appearance which was installed a month ago.however the top shelf deflects about 1/4" on a 48" shelf span with 10#'s placed mid span. The installer even bent the support and put a 3/8" crown in it but it flattened out just with the weight of the glass shelf. My old garden window which was 35 years old didn't have this problem. After spending about $1200 on this window we feel that the shelf glass supports are misdesigned. So far milgard warranty/service hasn't offered a fix.
July 23, 2014
ease of use, beautiful lines
We have already had compliments on the windows. We really are enjoying that the house stays cooler this summer, as weather is intensely warm at this time of year. We haven't had the usual glare and hot windows. We expect to see a savings on our electric bill this summer.
July 23, 2014
Door hardware rusts
We installed new Milgard doors at our beach house--one French door and one standard door. We have no complaints about the doors--CVG inside with vinyl cladding outside. However, the outside hinges and handles began to rust and corrode within two months of installation. The quality of the hardware is poor. Moreover, why sell products to customers on the coast that don't use stainless hardware? We are willing to pay to have all the hardware changed, but there is no stainless option! The result are great looking doors with crummy looking hardware. I would not recommend Milgard doors for coastal environments. The windows are fine.
July 20, 2014
Like the grids
Retrofit windows with Colonial grid pattern enhances the look of the house.
July 16, 2014
Very happy with the operation of the doors. Very good look for our house. The blinds inside the glass are just outstanding. No cleaning and they operate great. Really upgraded the look of our house.
July 15, 2014
GREAT PRODUCT/GREAT QUALITY FOR THE PRICE
JUST INSTALLED ALL NEW TUSCANY SERIES VINYL REPLACEMENT WINDOWS AND SLIDING GLASS DOOR, I WAS VERY IMPRESSED WITH THE QUALITY AND EXACT FIT ON MY HOME. THEY WERE MANUFACTURED TO FIT MY EXACT MEASURMENTS AND REQUIRED VERY LITTLE STUCCO PATCHING ON OUT SIDE. NOT TO MENTION THE FACT THAT THEY MAKE MY 60 YEAR OLD HOUSE LOOK NEW. THE NOISE REDUCTION FROM OUTSIDE IS OUTSTANDING AND I HAVE ALSO NOTICED A DIFFRENCE IN HOW MUCH LESS MY AC SYSTEM HAS TO WORK TO COOL THE HOUSE AND KEEP IT COOL. I WOULD RECOMMEND THESE WINDOWS TO ANY ONE LOOKING FOR REPLACEMENT WINDOWS FOR THIER HOUSE, ESPECIALLY IF YOU LIVE NEAR A PARK OR A NOISEY STREET. ALSO THE QUALITY IS SUPURB, THE WINDOWS SLIDE VERY EASILY BUT STILL FEEL SOLID.
July 15, 2014
We did our entire house using a number of sizes and features, both horizontal and vertical sliders and patio doors. Most were fully upgraded with sun-coat and argon, etc. and there is no doubt they have significantly lowered our heating and cooling costs. They operate very easily except for one stubborn vertical window that periodically misaligns and needs repair. We went with the dark finish to preserve the Craftsman style of the house and for the most part we are satisfied with the look, except on the narrow side windows right in front of the house. We think the window frame covering is just too wide in proportion, but there is no way to adjust it. We think these windows could be made better, offer more adjustability in terms of where they lock, and how they look, and we wonder why Milgard does not offer an insulated version. These were soooo close to qualifying for the tax deduction (and in other states besides CA, they could have!), just a little extra insulation could have made a difference. Nevertheless, if you don't care for vinyl and do not want to maintain wood, this is your only affordable choice.
June 30, 2014
Best window I have ever owned.
I have had 6 new homes in my life, and the Milgard Tuscany SH units are the finest windows I have ever experienced. They are attractive, tight, quiet, and the mechanism work flawlessly. Living in Minnesota, windows are extremely important - we get 100 above and 50 below temps.
June 28, 2014
I am a contractor in Arizona. When I went looking for windows for my own home I did alot of research about windows for a hot climate. Milgard Ultra came out on top. I installed twelve casement windows 8 years ago and have been exceptionally pleased with them. The 3D glass system is amazing, our home is radically more comfortable in the summer. We live on a busy street and the traffic noise reduction is probably 90% over our old aluminum sliders. The white fiberglass frames show little to no signs of aging after 8 years in full desert sun. The operating mechanisms have had no issues and the windows still operate fine. I have had only two minor issues with these windows; the screens have sliding retaining pins in the four corners, but they are a pain to install because the pins don't line up well with the window and the pins get sticky and won't slide. I believe the newer window screens have a better retaining system. The only service issue I have had in eight years was with the outermost weather stripping. It is exposed to the elements, and the original product failed ( became sticky, decomposed and retained dirt). I contacted Milgard and they came out and replaced all of it, no problem. Lifetime Warranty!!
I highly recomend these windows, my only regret is that soon after I purchased them Milgard came out with an even BETTER glass system, 3D Maxx South. They have a HUGE list of available options with these windows, I have sold these windows to my customers since 2006 and the feedback from them has been equally positive. The price is competative with other premium windows, value is unbeatable in my opinion.
June 26, 2014
Windows are good/paint applied on exterior was a poor job.
The windows were custom size Tuscany double hung to fit existing window opening. Windows were fine but the exterior bronze paint job was poor. One window was not totally painted, most had overspray on the white interior opening and there we're paint runs. Need better quality control on the paint. Don't know if I would recommend painted windows to future clients.
June 25, 2014
comments re: 20 Milgard Tuscanny windows installed in Sept 2010
Biggest complaint: 9 of 20 screens developed crud (rust? paint defect?) beneath paint
(1 window destined for attic never installed due to city diss-allowed)
6 of 20 screens are "warped" require great effort to install / remove w/o damage
Most screen corners are not "rigid" indicating poor fabrication / workmanship
16 of 80 little rubber button self adhesive spacer window channel guides fell off, so far
water "drain slits" fill up with dust & outdoors debris causing channel puddle when it rains (live So Calif near beach W.Torrance, seldom rains) but it is in dry times crud accumulates
I miss former spacious inside ledge space for nick-knacks, lost converting from previous framed originals of Wood (all were vertical double hung, which I prefer for flow around air ventilation ) & Aluminum (all horiz with spacious ledges & fullest viewing area), the replacement vinyl window see through area is much reduced due to the 4 edge extra wide vinyl border glass supports
(unless old opening modified, reframe to increase by ~2" on ea of 4 sides ,i.e. lost 4" horizontal & 4" vertical glass viewing area)
I qualified & applied for a $475 Milgard rebate, but received only $200, with no explanation offered after several calls + note from the place I'd made purchase, I eventually gave up. I asked for rebate for 19 ea x $25 ea =$475 (for 19 of 20 purchased 20th "bonus" from store)
While displeased with these problems,
the windows do serve their purpose and were initially deemed cost effective in my retirement. (i.e. if you don't include having to replace 9 screens within a year)
The double panes effectively reduce noise and heat loss (high reflectivity coating on south windows)
June 24, 2014
Cuts down on all outside noise including the neighbors noisy little dog. Can only barely hear planes overhead now & the lawn guys are no longer in our living room.
June 24, 2014
The woodclad product is very attractive product, however, we continue to have issues with the operation. The 10' sliding glass door is almost impossible to lock and the screens on the same door do not roll, they are very difficult to open and close. We also never received two screen for two of the windows.
June 24, 2014
Not sure if we are completely happy yet
Just had ours installed a few weeks ago and have the outside condensation as well. Also have water inside the windows on the track when it rains. It seems to go away on its own. If this is a feature of the windows we were not told this and are waiting to hear back from installers. Is it self draining or something?
June 23, 2014
Great window, However at the time we made the selection, we were not told of the color options for the outside. Now we have nice windows but the outside (white vinyl) looks cheap, not to mention the top of three of the windows sticks out, not matching the other windows. Also the installer cover the all weep hole cover with silicone. The reseller and installer was Houston Window Expert
June 22, 2014
Very disappointed in outside condensation and appearance.
I had all of my windows replaced, and am quite disappointed. In the morning there is outside condensation on the windows. In order to see out clearly, I would need to go outside and wipe the windows each mornings. I don't have time to do so, and the windows get dirty.
In addition, the grey-brown color that I chose actually makes the house look cheap and plastic
June 19, 2014
Upgraded Style MUCH Better
We have 3 of these Tuscan-style slider doors in our house. The first two that were installed are the original series and are hard to slide and even harder to lock/unlock. My 10 year-old son sometimes cant even open the door. The newer/upgraded version is much better at sliding and a much easier locking mechanism. That goes for both the door itself as well as the screen door. I would highly recommend this (upgraded) one over the other.
June 19, 2014
Great Windows and French Doors
I am really happy with the Milgard product: windows and French doors. They look terrific. They perform really well. I have not had to turn the AC on (down stairs) since I had the new windows installed. The temperature stays comfortable all day long (about 73) even when the temperatures push 90 outside. I got the highest rating for UV screening and temperature control. The windows were "retrofit" and just replaced my old 90's windows with no damage to the outside building structure after they were installed. My HOA archetectural commitee had to approve it all.
The only issue I had was with the installation. Three windows were not measured correctly and had to be reorderd. My kitchen French door would not close correctly so had to be replaced and then reworked once again. Not a Milgard problem. It was all issues with my installer. Milgard came to my rescue in the very, very end. I am happy now. All is well.
June 18, 2014
pretty good, but could use inprovement
I have 13 essence double hung windows and some awning and picture windows in my home. The overall use and durability has been good. However, they just feel like not a very refined design. The spoon lock hits the upper casing/stop. It leaves a dent in the painted wood. Ths original double hungs have a nice brass stop to prevent this. The fitment of the interior wood is ok. These windows all are snap together, thus painted joints crack. The casing seem kind of thick compared to other windows. However, I shopped lots of different windows before buying these and even though I liked other windows more the overall value made me choose the milgard essence. Nonetheless, a little better engineering would have really made this window shine compared to others. Milgard customer service has been great. I had one of the lower sash slide pins break while cleaning them. Milgard came right out and fixed it. These was a little inclusion in the casting. I think this was an exception none of my other windows have had any issues.
June 18, 2014
Excellent product, outstanding service.
The Tuscany series, with equal sight-lines, looks nice, and the windows operate well. When a couple of the windows needed adjustments, Milgard responded immediately. This is a quality product, backed for life by a Company that will be there if I need them.
June 17, 2014
Love the warranty
Replaced all my windows several years ago. Did one side at a time. One window had a problem with the inset grid. Milgard came right out and repaired it for no charge. Exceptional customer service. Would never buy any other type of window.
June 17, 2014