Rated 2 out of 5 by Dande Windows a disappointment
First, the single hung windows are not the right proportion. Wanted 1/3 opening and 2/3 fixed on top. Best they could do is 40% opening and 60% on top fixed, or at least that's what ASAP told us. Window arrived and put in but three largest windows were 50% opening with 50% on top fixed. Waited for correct windows to arrive. ASAP screwed up siding on second installation and one of the three window in front of the house does not open properly. We were also promised that the windows would have locks so they could be left partially open and secure at night. This is apparently not possible with theses windows. Have notified ASAP but have not heard a word back from them since the final bill was paid. We would do it all differently if we could. On a positive note, bedroom installation required modification to framing and this was done professionally. Now we are left wondering; we still have more windows and sliding doors to install but we are rethinking the product and the provider. Very disappointed overall.
May 27, 2015
Rated 5 out of 5 by Barbara57 Great product and warranty
My windows are actually 11 years old. They are the original windows I had put in the house when it was built. One of them had become difficult to open. I contacted Milgard regarding fixing it and found out the warranty would cover it. The service tech was wonderful and it was fixed in no time. Fast response all the way around. Would definitely recommend.
February 19, 2015
Rated 5 out of 5 by 1953Freddy Excellent repairs were done completely.
Our window was installed in the 90s. It was a single hung window. A problem developed over time that caused the window to be difficult to open and close. The repair date was set up and the repair person arrived within the window period. The repair was done expertly and we are very pleased with the results.
September 25, 2014
Rated 5 out of 5 by caljac1 great product
this milgard window is attractive and works very easily
November 1, 2013
Rated 5 out of 5 by safemaster Great product
Customer service was very helpful and had great communication up until the time the service tech came out to do the repairs.
September 10, 2013
Rated 5 out of 5 by MThomeowner Highly Recommend
We purchased the Wood Clad Single Hung windows as replacement windows. After installation I immediately noticed how quiet my house was. We live near a busy road and all of the sudden the noise was gone. Our energy costs were much lower this winter and I really and looking forward to see how cool my house stays in the summer.
One of the main reasons we went with Milgard was because of the Lifetime Warranty.
June 3, 2013
Rated 5 out of 5 by Touch Everything about the windows are excellent except the I didn't get my $150.00 rebates.
I have nothing to complain except my $150 rebates that I didn't get.
March 31, 2012