Rated 4 out of 5 by MaryJ0115 Pleased
I took a while to get a hold of the Milgard sales person, but once we did she was very helpful in our decision for the type of door we wanted. The doors arrived in great shape. however, based on the dimensions we gave to Milgard, the door frame was built larger than we requested. The installers had to cut into our stucco quite a bit. Once the doors were installed, we had trouble getting the locking mechanisms to match up so the door could lock. We found out that the outswing door was warped. The door is not flush with the door jam at the top of the door. We would like to see about getting this door replaced. Thank you.
June 14, 2015
Rated 5 out of 5 by JohnGu Good looking windows, good features.
Installer did an excellent job, windows look great, Going to purchase more.
June 13, 2015
Rated 5 out of 5 by Joe62626262626 Excellent
We are the envy of the neighborhood, Chris and Mike our installers were wonderful, clean, courteous , excellent workers. Would highly recommend them and the windows.
June 11, 2015
Rated 4 out of 5 by sarah101 Installed in 2 hours.
Purchased to replace a horizontal slider which was more than 20 years old..
Replacing the screen after window cleaning is difficult.
June 6, 2015
Rated 1 out of 5 by honestreviewer poor quality
One side of frame is curved or tilted. Can't adjust. Hard to operate. Feel flimsy and cheap. Go for wood clad or Anderson.
June 6, 2015
Rated 5 out of 5 by Mary10ann Excellent look and functionality
We very much like the looks of the window in our remodeled kitchen and how smoothly the windows open and close.
June 4, 2015
Rated 5 out of 5 by Shaaheen Best home improvement
We ordered Milgard replacement windows and door for two reason quality of product and excellent warranty, the fact that they look pertty does not hurt either. We installed Milgard 10 years ago on a new house and we are so happy with them that when we decided to replace our aluminum windows in our main house we chose Milgard and they are a 100% improvment over what we had. So far so good a year later.
June 3, 2015
Rated 5 out of 5 by cnddalton Love our door!
We love our Tuscany sliding door. It not only slides nicely but it is also beautiful.
June 2, 2015
Rated 5 out of 5 by ekim51 Great product
We love the nice look of the windows and the eases of use........We have noticed the house stays warmer and the noise stays out
June 1, 2015
Rated 5 out of 5 by noname7 These windows are easy to open and beautiful
We had Milgard windows put in our home residence 6 years ago and knew that was what we would like in our vacation home. The Best Windows and Doors in Big Bear did an extremely professional job.
May 30, 2015
Rated 5 out of 5 by Spot This window is very nice
I like it so far but it has only been in for 5 days.
May 29, 2015
Rated 4 out of 5 by PACKiwi Easy fit with good finish detail
Bodies glass did an excellent job installing all 9-windows by noon. they were replacement units and we were worried about the detail on the inside. Not a problem everything is trimmed out perfectly. I would recommend these windows to anyone looking to do a replacement of old single pane sliders in CA.
May 28, 2015
Rated 1 out of 5 by MartyBask Very, very dissapointed in Service
We have painted wood windows on our house that the installer replaced with vinyl windows which we founds out would void our warranty if we paint them. So, some of our windows are wood and painted and some of them are vinyl and white. This is unacceptable and installer is not willing to help. Please help!
May 27, 2015
Rated 5 out of 5 by Max10 This product makes a difference
We needed new windows prior to having a air conditioner installed. Living in Arizona this was a necessity. The Tuscany line picture window made our living room so much cooler and the window looks great!
Thank for making a great product!
May 20, 2015
Rated 5 out of 5 by PYTD Great windows!
I absolutely love my Tuscany windows, and The Door Outlet was great in helping me choose the right product for my home. Had one broken window a few months after installation, and Milgard came right out and replaced it without any question at all. Couldn't be happier.
May 8, 2015
Rated 5 out of 5
by wardrip789 large bay window
We love our large bay window over our kitchen sink.
The side windows open easily and the dual pane and
UV will keep our kitchen cool in the summer and warm in the winter.
May 8, 2015
Rated 5 out of 5 by KB2456 These windows look great & are easy to use.
I've waited many years to put in dual-paned windows. Now I can see the difference in how well the inside temperature of my home can be kept comfortable without needing to use my heater or my air conditioner!
April 14, 2015
Rated 5 out of 5 by BBBH2 Great Customer Service
When dozens of windows are ordered for a project, there are always going to be challenges. Milgard's customer service reps. take care of the problem every time, no questions, even when it is questionable whether a manufacturing issue or installation mistake on our end has occurred. Thanks!
April 14, 2015
Rated 5 out of 5 by Tomw65 New Triple Pane Tuscany Sliding windows/French Slider
Well l I got all my new windows on the 1st of this month. They look great, make the house looks so much different and even though they are triple pane, I do not notice my house being dark. It's still gets a lot of light and bright which I like. I saw someone else mentioned they don't recommend and they took their light away and their house is very dark, very strange. They do have like a green tint and with any of the ecoating, weather double or triple you are going to have a a tint, but with triple pane more so as you have another pane of glass. I also can still feel some warmth come in, even through they are triple pane. Only issue is my slider needs adjustment or fixed as the sliding section is hitting the frame of the stationary section. Anyways, I just have to say I did NOT have the same negative experience with these triple pane, and I LOVE them and recommend them. Getting warranty repair is slow with Milgard though, that I do have to agree with.
April 14, 2015
Rated 1 out of 5 by LasVegashomefilps Tuscany series windows and doors
I was originally sold on the warranty and was told Milgard has the only lifetime warranty in the industry with vinyl products. I was told this by my dealer and the Milgard rep. Long story short this is NOT a true statement!!!!!!! This was true 10 years ago but now almost every vinyl window has the same warranty. The only thing I can say about my experience being good is the subcontractor Curtis that installed my windows did a great job!!! My friend asked me who did I buy my windows from and she told me about some other window brands here in Las Vegas as we are small investors and flip 5-7 houses a year. She showed me quite a few brands that have better ratings the same warranty and as we found out much less expensive. The new brand that we bought was great less expensive fast lead times which is very important in flipping houses we can't wait 3 weeks for windows when we only have 4 weeks to flip. In all I would say Milgard products are very over priced and very overrated.
March 29, 2015
Rated 4 out of 5 by boober product does have good features
I cannot get a answer how to take the screens out of the Tuscany window . I have been told are computer system has changed so much that they can't look up the window removal of a screen. I have sent them invoice numbers from when I purchased the windows very disappointed with personal.
March 9, 2015
Rated 1 out of 5 by AngieB I am sick.
We just installed 16 new Tuscany series windows in our remodel today. Paid to have exterior stucco and siding cut back to have true new windows put in, not just replacements. I was so excited about this product and how it appeared. We purchased a triple-pane option because we were told it would offer better energy efficiency and noise transfer, great. These windows are SO DARK. It looks ridiculous. The coating is literally a dingy green-gray color and it looks like you are wearing sun glasses inside of the house. Say goodbye to my beautiful light-filled home. I feel like I am living in a dungeon. Everything outside my window looks like I'm staring through a fog and even at night I can barely see anything outside. When standing outside looking in everything is cast in a green tinge. I am beside myself and didn't know what else to do but come here to express my complete and utter dissatisfaction with this product. We saved up for so long to replace all of our windows and to feel like this the day they are put in...I am literally sick about it. Why doesn't Milgard advertise that if you go with their "highest efficiency" triple-paned upgrade you will significantly reduce the quality of your windows in terms of visibility and light transfer? In fact, they tout the opposite. They claim their SunCoatMax option (which we chose) offers MORE light transfer/visibility while not compromising the tough UV protection. Huh? How is this even possible with my dark tinted windows? I'm all for staying energy efficient, but not at the cost of appearance to this degree. These windows have compromised the value of my entire property and look like I placed an after market darkening tint on them.
March 6, 2015
Rated 5 out of 5 by DianeandBill Beautiful doors!
The four panel center opening 14' x 8' door we ordered is AMAZING!!!
We redesigned our upcoming remodel and have ordered another quad door we love them so much! Good job Milgard! I incorporated Milgard products into my designs for clients for over 25 years when I drew plans in So Cal, and I am thrilled to finally have them in my own house! :)
February 24, 2015
Rated 4 out of 5 by Denise22 Locks
these windows and patio door can be tricky to unlatch and lack the foot lock feature that is so important for home safety. A foot lock that latches in the closed as well as at 4" open would be a great improvement
February 18, 2015
Rated 2 out of 5 by rgsmithgen Window broke shortly after installation
It took more than six weeks to get it repaired. Local representative was absolutely terrible about helping us obtain service. This has nothing to do with the product but I would not recommend him in any way. He was pathetic, antagonistic and insolent.
February 18, 2015
Rated 1 out of 5 by 91377 Double Hung windows do not work as advertised
Our double-hung windows have never worked properly. It is very difficult to get them to latch. The second time I had a service person out to look at them, he told me that's just the way they are. Since they are on the second story, I gave up.
February 18, 2015
Rated 5 out of 5 by Lulu28 very happy with my choice
Great deal for the money! I'm very happy with the installation and appearance of the windows.
February 12, 2015
Rated 5 out of 5
by jandres Highly Recommended
Milgard is the best sliding door i,ve seen. Its one of the most expensive sliding door out there but yet its the best sliding door out there. High price, High quality, Durability, easy to use, easy installation, Highly recommended
February 10, 2015
Rated 5 out of 5 by Pam56 High quality door at a reasonable price
We purchased the Tuscany Standard Sliding Door, but with added triple locking and easy use handle. We researched other door manufacturers and determined the Milgard brand was the door we wanted. Milgard has a great reputation for excellent doors and windows and we knew it would be perfect. The door was just installed and we could not be happier with it. It is a beautiful, quality door that glides easily open, but also feels solid. We look forward to many years of use. We've also decided to change out another sliding door we had retro-fitted by another manufacturer five years ago and install another Tuscany Door instead. Thank you!
February 3, 2015