Rated 2 out of 5 by rgsmithgen Window broke shortly after installation
It took more than six weeks to get it repaired. Local representative was absolutely terrible about helping us obtain service. This has nothing to do with the product but I would not recommend him in any way. He was pathetic, antagonistic and insolent.
February 18, 2015
Rated 1 out of 5 by 91377 Double Hung windows do not work as advertised
Our double-hung windows have never worked properly. It is very difficult to get them to latch. The second time I had a service person out to look at them, he told me that's just the way they are. Since they are on the second story, I gave up.
February 18, 2015
Rated 5 out of 5 by Lulu28 very happy with my choice
Great deal for the money! I'm very happy with the installation and appearance of the windows.
February 12, 2015
Rated 5 out of 5
by jandres Highly Recommended
Milgard is the best sliding door i,ve seen. Its one of the most expensive sliding door out there but yet its the best sliding door out there. High price, High quality, Durability, easy to use, easy installation, Highly recommended
February 10, 2015
Rated 5 out of 5 by Popeye Excellent windows.
Quality of make, appearance and value are excellent in my opinion. Changes the whole look in my house.
February 8, 2015
Rated 5 out of 5 by Pam56 High quality door at a reasonable price
We purchased the Tuscany Standard Sliding Door, but with added triple locking and easy use handle. We researched other door manufacturers and determined the Milgard brand was the door we wanted. Milgard has a great reputation for excellent doors and windows and we knew it would be perfect. The door was just installed and we could not be happier with it. It is a beautiful, quality door that glides easily open, but also feels solid. We look forward to many years of use. We've also decided to change out another sliding door we had retro-fitted by another manufacturer five years ago and install another Tuscany Door instead. Thank you!
February 3, 2015
Rated 5 out of 5 by Khan Still Inst.alling by Lowe's Home Imprvement Division
Though we are replacing 26 windows and two sliding doors. We feel that the cost of the entire product project is some what expensive. However we like the product and hope to see it in durable condition for years to come.
February 3, 2015
Rated 5 out of 5 by BarryPet Excellent Windows and sliding glass doors, great service
1) Very nice looking windows and sliding glass doors
2) Excellent function--really like the locking mechanism
3) Excellent energy savers
4) AWESOME service--for whatever reason our large sliding glass door didn't slide very easily after installation. Called Milgard about six months after installation and they sent 2 technicians out right away, and after some difficulty they adjusted the door so it works perfectly, and has ever since (3+ years ago)!!
February 1, 2015
Rated 5 out of 5 by Doug46 Wonderful windows
Those windows are beautiful and easy to use. Also energy efficient in which we already experienced positive indoor temperatures without having to use heating. Milgard offers lifetime warranty so obviously the quality of my windows is high.
Also great price and thank you.
January 29, 2015
Rated 4 out of 5 by dew01 A good door without a security feature
There is no way to secure the door "open" 4-6". This is important in a room where the door is the only access to fresh air. The company representative I spoke with on the telephone had no suggestions on how to address this matter. It is difficult to believe that I am the firs/only person to pose this question.
January 29, 2015
Rated 5 out of 5 by bigbadwolf Very nice windows
I retired and moved to AZ from MN. The house had been built in 89. It had single pane aluminum frame windows. As it gets to 110 in the summer the windows didnt work. I had very good windows in MN and knew that they were the answer. I ordered the 2 pane with the maximum energy features and Argon. I was pleased with the quality of the windows. The house is concrete blocks with 101/2 thick walls. I finished the last window yesterday, as I was installing one per day. I already feel the difference. I have not had to turn the heat on in the morning since they were installed. I expect to save money during this coming summer.
January 28, 2015
Rated 5 out of 5 by Shep Superior quality. My house is SO much warmer. Added bonus-outside noise,gone!
Superior quality windows. My house is SO much warmer. Added bonus-outside noise reduced greatly!
January 27, 2015
Rated 4 out of 5 by Stickman Good value, good warranty
We purchased a variety of Milgard Tuscany windows for our new home. The single hung and awning windows work great. However, the double hung windows are a bit of challenge to close. The mechanism that holds the upper window in place is a cheap spring steel clip. The quality control of this mechanism is extremely variable; it works great on some windows but on others it's either very difficult to lower the upper window or the upper window slips down while trying to close the lower window preventing it from locking.
The lifetime warranty, including glass breakage, is a wonderful feature for anyone living on a golf course :)
They are also very energy efficient which is a good feature for us since we live in a cold climate in the Colorado mountains.
January 27, 2015
Rated 5 out of 5 by Degs Easy to use
self install, installed as per instructions, took one and half hours.
The door glides and the handle and locking system is awesome.
The appearance is a real open effect to the room.
No draughts, not cold by the door even in 15 below zero.
I am going to purchase Milgard for my replacement windows next year.
January 21, 2015
Rated 5 out of 5 by wayne75 Very well constructed windows, easy to use.
Looked at a lot of windows before deciding on the Tuscany Milgard windows. I got 8 single hung and 4 picture windows,liked the easy opening ,and the way the lock on the window locks automatically when you shut the window. Very well constructed product, maintenance free vinyl construction would recommend this product to anyone.
January 21, 2015
Rated 5 out of 5 by Lawtton Great quality, very pleased with this purchase
Quality product, very well made, good value for money, upgraded screens (Pureview) are very good.
January 13, 2015
Rated 5 out of 5 by Vicki22 This product has great features
I love the windows and doors! The Installation was professional!! I love the fact that my double hung windows open up for easy cleaning! My single hung windows are also very easy to clean! I can definitely tell a HUGE difference with the outside noise not coming through the windows! I also love the fact that my home stays warmer! I recently had them installed so I can't comment on the summer heat yet, but feel very confident that they will keep my house cooler!! I love my lifetime guarantee!! My entire experience with buying my Milguard windows was so easy from start to finish!! I HIGHLY RECOMMEND INSTALLING MILGUARD WINDOWS AND DOORS!!!
January 13, 2015
Rated 3 out of 5 by TennisLady Nice Looking But.....
We installed two of the Milgard Tuscany Series doors and all new windows. The doors are the French out swing on the right with an in swing air vent on the left. They are nice looking but there is no door stop on either door and if you aren't careful the out swing door will bump into the stucco exterior wall and ding the handle. Now I am faced with how to do window coverings on the doors to block the light. With one in swing and one out swing it's difficult and I haven't found a solution yet. When I purchased the doors I wasn't informed of any blinds option that fits between the dual pane glass. That may have been the better choice. And, even following the diagram that is still on the door, I cannot figure out how to lock it.
January 9, 2015
Rated 5 out of 5 by scotthiker Great windows. House is much more comfortable this winter - no cold spots.
We love our new Tuscany windows (white). The installation was great (Windows Only company) and they keep us comfortable in our home. When closed, very little sound from the outside comes inside - great for sleeping. The vinyl has eliminated most of the condensation that we used to see - causing mold. We love the breakage replacement guarantee because we have three boys. So far, no breakage. That by itself is a reason to install these windows. Of course Windows don't often break, but it's comforting knowing if they do, they will be replaced free of charge (especially with active kids nearby).
January 8, 2015
Rated 5 out of 5 by NewpsBuilder Awesome!
I love the Tuscany line. Especially the sliding doors. They are easy to install and they work terrifically. One of the smoothies sliding tracks for the money.
Pella has nothing on Milgard, style, functionality, etc. IMO
January 7, 2015
Rated 5 out of 5 by GrayMare Unexpected Benefit
Living in the Phoenix area for twenty years we expect a range of temperatures from freezing in the Winter to oven temperatures in the Summer. Comparing several manufacturers, we agreed Milgard would give us the best protection from heat and cold. We live in a community of Patio homes. These are smaller than the average home built close to one another. Air conditioners are but ten feet from a bedroom window. I was beyond delight with the new windows....the quiet, no machine sounds, no barking dogs. Milgard was beyond my expectations.
January 6, 2015
Rated 5 out of 5 by Chase This product has high quality framing
These windows were easy to install, light enough for one or two people to handle them. The framing seems to be very sturdy and the glass well insulated.
After installation my wife and I were amazed by how much 'Street Noise" was blocked by the window from entering our house. That was a nice surprise that we did not expect to experience so these windows must be air tight if sound has a hard time traveling through them.
Happy Customers !!!!!!!!!!!!!
January 3, 2015
Rated 5 out of 5 by KoachK Exceptional Quality, Exceptional Look
We just love our new window and what it has done for our home. It looks fantastic from both outside and in.
January 3, 2015
Rated 5 out of 5 by kacey This product seems like a very good quality unit.
Windows were delivered in a timely manner. The windows and sliding door look to be excellent quality and finished very well.
December 31, 2014
Rated 5 out of 5 by Mascor Good quality
Terrific! I would certainly recommend this product to anyone.
December 29, 2014
Rated 5 out of 5 by Gena So far, so good!!
We have had our windows and sliders in for less than a month...but just in time for one of the worst storms in our area. Torrential rain and wind and we heard nothing. The heater rarely goes off thanks to the extra thick double windows. They make the slide slightly heavier, but I think the reward well outweighs the heft. I love the handles, as I have arthritic thumbs. We were apprehensive about the new locking slider mechanism, but it works fabulous! Wish we had them when we had toddlers! We have had to use customer service 3 times for various issues and they have been prompt, arrived within the 3 hour suggested time and no questions asked.
Lowe's was fabulous (Dave at Lowe's in Gilroy).
We are very thankful, warm family!!
December 27, 2014
Rated 5 out of 5 by Guido823 Installation was extremely easy.
Removing my old windows was rather difficult because of their design. However, installing the new Milgard windows was very straight-forward. They look beautiful and enhance the appearance of the room.
December 22, 2014
Rated 5 out of 5 by jen45 very good
love the new windows. they make our house look bigger! very easy to use and you cannot even tell they were recently installed, they look like they were built in. Very easy to open, close and lock. We also got a French door and that is amazing! closes beautifully, tight and locks securely
December 22, 2014
Rated 5 out of 5 by Joestoo We are very happy
We looked for replacement windows at a few different places and at a few different manufacturers. We were already leaning towards having Pacific Shores Windows and Doors supply and install the windows because of Dylan's presentation and professionalism, but when the second quote we obtained came in at 1/3 more it became a no brainer.
We chose the white Tuscany Series vinyl single hung windows with grids in the upper half and a Tuscany Series sliding door. We also chose to have jam and casing installed on the interior with brick molding on the exterior. We love the way the windows look and operate. They have made a huge difference in the appearance of the house both in and out. Every person, both young and old, who has come over has remarked how much they like them.
I would be remiss if I failed to mention how happy we were with the installation crew of Matt and Sergio from Pacific Shores. They were right on time, professional, courteous, efficient and did a good job of cleaning up after themselves; and it was all completed in one day.
December 21, 2014
Rated 1 out of 5 by Stanley54 Worst Investment Ever!
We purchased Milgard Windows to replace all the windows in our house. Since we live in Colorado we were told these windows were the 'best' and would work well keep out the cold and heat. Not so! Our bedroom blinds, when shut, move when the wind blows as the air just comes right through the closed window seals. The screens were so hard to put on we had to have the installer come back to install them. He also found some extra hard to put on so he just used his fist and slammed them in. Now, the screens that were slammed in are popping out. I can't tell you how disappointed I am in spending thousands of dollars and getting such an inferior product.
December 18, 2014