Rated 5 out of 5 by hoffman Replacement of windows
My windows are double paned. After 11 years the seals were broken. We contacted Milgaard and they stand behind their product 100%. They replaced 6 windows in my home. The communication with the company was excellent. They contacted us within 48 hours of our initial inquiry and every step of the process in coordinating the replacement was seamless. I would highly recommend this company for their customer service.
September 28, 2014
Rated 3 out of 5 by Lowes Blinds Between Glass
The Milgard line of vinyl products is always excellent, good warranty, good value, with lots of options to customize, but your sliding glass doors with blinds between the glass have a problem with the handles that operate the blinds. These handles stick too far out and do not allow the door to open completely wide, which blocks about 10% of the opening space. With limited space to begin with (36" being the usual) losing 3-5" is a big deal. If it was not for this I would offer this product a lot more often to my customers
September 25, 2014
Rated 5 out of 5 by Lowes Milgard's Windows
In my opionion Milgard are the easiest window product we have to sell at Lowe's. Along side the best warranty, the process to order, confirm, and change products in M2O is quick and easy. Not every company has the speed or memory to make quick changes with out restarting the whole project.
Thanks Milgard for the convenience!
September 25, 2014
Rated 5 out of 5 by SquareDancer Love new sliding dooor
Extremely happy with the door. Lifetime warranty and repairs was a significant factor in choosing the door. Easy to open and close. It was a wonderful improvement over our old heavy sliding door.
September 25, 2014
Rated 5 out of 5 by Marshallxp We Love our Milgard windows
I can't say enough good things about our Milgard windows. They look amazing, everyone who has seen them compliments them. And when we had an accident and broke one, they came out and fixed it for free. It was quick and easy.
September 25, 2014
Rated 5 out of 5 by Flipper Outstanding Service and Product
Could not have been happier with our Tuscany Windows and Sliders. This product made out home more attractive, updated and energy efficient.
September 24, 2014
Rated 5 out of 5 by DavidCorle Excellent window at reasonable price
I have been very pleased with my windows so far. I had them installed three years ago. I have already had one unit fail but I am sure Milgard will take care of the issue. Overall, very pleased.
September 24, 2014
Rated 4 out of 5 by racquetball Tuscany windows
I really like the quality and the way the window slides on its track. the screen is easy to take off and on too.
September 22, 2014
Rated 5 out of 5 by Denni This is a really nice product.
I recently had the Tuscany doors installed so I really haven't used them much as of yet! I am very happy with the way they look and they seem to be very sturdy, and a quality product!
September 16, 2014
Rated 4 out of 5 by TinaM windows great, sceens need improvement
I really love my new windows. They are extremely easy to open. I am, however, disappointed with the screens. They are hard to put back in. Since they are on the 2nd story of the house, it has become a 2 person job to get the screens back in. I bought new windows hoping for ease of use with the screen placement but unfortunately that is not the case.
September 14, 2014
Rated 5 out of 5 by kent774 quality product and great warranty
Rocky Mtn. Window had a very competitive price and a good selection to choose from. They had people that new the product well and they advised me as what would work best for my situation based on features and cost. The project was at my lake home 40 miles from town, they came out with an excellent crew and replaced 14 windows in one day and cleaned up after their selves! And you can't beat Milgard Windows warranty and quality.
September 11, 2014
Rated 4 out of 5 by Chanclan7 This product has good warranty.
After researching companies that sells windows and installation, I have picked an installer that recommend and will install Milgard Tusgany bc of its warranty.
Upon receiving the product and after installation I find the product was easy to use and is well designed.
Two days after installation, I am still happy w the product.
September 8, 2014
Rated 5 out of 5 by CombeCasa Amazing windows
We researched lots of windows and these are the highest quality windows we found. The price is not that much more than other brands but the quality you get is superb. Milguard was highly recommended by our contractor. They seal very well for living in the high desert with blowing sand. I can also tell a big difference on how much heat the window blocks out compared to other brand windows.
The only regret is that we should of bought tan instead of white frames.
September 4, 2014
Rated 5 out of 5 by 4everjones Very Good - Stand behind the warranty - Tuscany Windows
We purchase Tuscany windows and through no fault of ours the largest front window caught a flying rock. I called and spoke with Moses at Milgard customer service. He was great! We share address and other details but were not done when my cell phone died. He carried on without me and two days later a Milgard rep was at my house looking over the situation. A few weeks later, I had a window replacement installed. Everything was left clean, no damage to the freshly painted window casement and sills and everything was left clean and tidy. This is the best I could hope for. Would I buy Tuscany windows again - yes I would and yes I have.
August 31, 2014
Rated 5 out of 5 by Paguito excellent
Quotation & installation of 8 windows and 1 patio door were completed on time. the crews (3) acted very professional. We have 1 window & 1 patio door need to replace in the future. Definitely we'll go for the same product (Preferred Windows & Doors, Riverside, Ca).
August 30, 2014
Rated 5 out of 5 by Kathy4 Nice and quiet windows
We are very happy with our new windows. Very quiet and slide very easily.
Look very nice and are strong and firm. Can't wait for winter to see how they match up with the winter cold. The office is very friendly and very easy to get a person to talk to every time. Very professional.
Thank you. :)
August 28, 2014
Rated 5 out of 5 by mrpkguy Looks like we made the right decision!
In researching purchasing vinyl indows, we first polled our friends who had installed new windows and all were pleased with their Milgard Windows and their customer service when ever there was a problem. So we visited the Milgard showroom at their manufacturing facility in Simi Valley and their web site as well .
The reviews we read from those who purchased Milgard windows were very encouraging so we went ahead and had them installed and so far are happy with their appearance and operation. it appears that we made the right decision.
August 21, 2014
Rated 5 out of 5 by Whizwatkins Great product for the money
Love the product - service techs and installers were really great to work with! When we build again, we will defiantly use Milgard!
August 19, 2014
Rated 5 out of 5 by Lonzo They make the house look better and feel better.
I love the inside lock so you keep the windows safely open at night. Windows are beautiful.
August 8, 2014
Rated 5 out of 5 by T1234 Major Improvement over Original Windows
Air conditioning is working a lot less. House is much quieter. Windows look great. Milgard was able to manufacture a very large (over 10') custom window for our study.
August 6, 2014
Rated 5 out of 5 by Bridgy The product is easy to use and very easy to keep clean looking.
The windows are great and they look good. They are easy to move and I like the locking mechanism. They are much easier to keep clean. They seem to keep the outside noise down and the hot air out. They seal close nicely. The price is right too.
August 5, 2014
Rated 5 out of 5 by Mima The guarantee is incredible.
Not only did the window really upgrade the front of the house, but when an issue developed after 10 years, this company immediately fixed the problem. Some fogging had occurred between the panes of the center panel, and the representative was out within two days to replace the panel. He was courteous and professional, and we were amazed to have this kind of quality assurance from a company.
July 25, 2014
Rated 5 out of 5 by mary5 ease of use, beautiful lines
We have already had compliments on the windows. We really are enjoying that the house stays cooler this summer, as weather is intensely warm at this time of year. We haven't had the usual glare and hot windows. We expect to see a savings on our electric bill this summer.
July 23, 2014
Rated 5 out of 5 by Oriolejim Great product
Very happy with the operation of the doors. Very good look for our house. The blinds inside the glass are just outstanding. No cleaning and they operate great. Really upgraded the look of our house.
July 15, 2014
Rated 5 out of 5 by CHRIS66 GREAT PRODUCT/GREAT QUALITY FOR THE PRICE
JUST INSTALLED ALL NEW TUSCANY SERIES VINYL REPLACEMENT WINDOWS AND SLIDING GLASS DOOR, I WAS VERY IMPRESSED WITH THE QUALITY AND EXACT FIT ON MY HOME. THEY WERE MANUFACTURED TO FIT MY EXACT MEASURMENTS AND REQUIRED VERY LITTLE STUCCO PATCHING ON OUT SIDE. NOT TO MENTION THE FACT THAT THEY MAKE MY 60 YEAR OLD HOUSE LOOK NEW. THE NOISE REDUCTION FROM OUTSIDE IS OUTSTANDING AND I HAVE ALSO NOTICED A DIFFRENCE IN HOW MUCH LESS MY AC SYSTEM HAS TO WORK TO COOL THE HOUSE AND KEEP IT COOL. I WOULD RECOMMEND THESE WINDOWS TO ANY ONE LOOKING FOR REPLACEMENT WINDOWS FOR THIER HOUSE, ESPECIALLY IF YOU LIVE NEAR A PARK OR A NOISEY STREET. ALSO THE QUALITY IS SUPURB, THE WINDOWS SLIDE VERY EASILY BUT STILL FEEL SOLID.
July 15, 2014
Rated 5 out of 5
by RealtorGuy Best window I have ever owned.
I have had 6 new homes in my life, and the Milgard Tuscany SH units are the finest windows I have ever experienced. They are attractive, tight, quiet, and the mechanism work flawlessly. Living in Minnesota, windows are extremely important - we get 100 above and 50 below temps.
June 28, 2014
Rated 2 out of 5 by HJCdjc Windows are good/paint applied on exterior was a poor job.
The windows were custom size Tuscany double hung to fit existing window opening. Windows were fine but the exterior bronze paint job was poor. One window was not totally painted, most had overspray on the white interior opening and there we're paint runs. Need better quality control on the paint. Don't know if I would recommend painted windows to future clients.
June 25, 2014
Rated 3 out of 5 by leon940 comments re: 20 Milgard Tuscanny windows installed in Sept 2010
Biggest complaint: 9 of 20 screens developed crud (rust? paint defect?) beneath paint
(1 window destined for attic never installed due to city diss-allowed)
6 of 20 screens are "warped" require great effort to install / remove w/o damage
Most screen corners are not "rigid" indicating poor fabrication / workmanship
16 of 80 little rubber button self adhesive spacer window channel guides fell off, so far
water "drain slits" fill up with dust & outdoors debris causing channel puddle when it rains (live So Calif near beach W.Torrance, seldom rains) but it is in dry times crud accumulates
I miss former spacious inside ledge space for nick-knacks, lost converting from previous framed originals of Wood (all were vertical double hung, which I prefer for flow around air ventilation ) & Aluminum (all horiz with spacious ledges & fullest viewing area), the replacement vinyl window see through area is much reduced due to the 4 edge extra wide vinyl border glass supports
(unless old opening modified, reframe to increase by ~2" on ea of 4 sides ,i.e. lost 4" horizontal & 4" vertical glass viewing area)
I qualified & applied for a $475 Milgard rebate, but received only $200, with no explanation offered after several calls + note from the place I'd made purchase, I eventually gave up. I asked for rebate for 19 ea x $25 ea =$475 (for 19 of 20 purchased 20th "bonus" from store)
While displeased with these problems,
the windows do serve their purpose and were initially deemed cost effective in my retirement. (i.e. if you don't include having to replace 9 screens within a year)
The double panes effectively reduce noise and heat loss (high reflectivity coating on south windows)
June 24, 2014
Rated 5 out of 5 by janjohnson7453 Less Noise.
Cuts down on all outside noise including the neighbors noisy little dog. Can only barely hear planes overhead now & the lawn guys are no longer in our living room.
June 24, 2014
Rated 3 out of 5 by tammy63 Not sure if we are completely happy yet
Just had ours installed a few weeks ago and have the outside condensation as well. Also have water inside the windows on the track when it rains. It seems to go away on its own. If this is a feature of the windows we were not told this and are waiting to hear back from installers. Is it self draining or something?
June 23, 2014