Rated 1 out of 5 by frustrated510 Screens easily fall out and break; windows jam; not energy efficient
We have had Milgard out to repair the windows and they get 'unbalanced' and can't be slid up or down without extreme difficulty. The large windows had very loose screens which Milgard said they couldn't do anything about. They are not secured well and fall out easily. Since they are on the second story, they are all broken from crashing down. The little double hung on the bathroom also lost its screen, although that took ~ 5 years. The others broke and we haven't found anyone to be able to replace them as they secure to the rubber gasket. The windows lose their shape over time and there are gaps now between the upper and lower windows and along the side, allowing cold air in. Calling for support is easy - but having someone call you back after leaving a message is hard. Now trying to log support call via the website. Really disappointed given the cost. Also had hardware break on awning window. Needless to say, when we remodeled another part of the house we did not go with Milgard.
April 13, 2014
Rated 5 out of 5 by PDXTom Superb performance and appearance
We live in a now historically designated neighborhood in Oregon. Our 1919 Cape Cod has 53 windows on 3 stories. The windows on the upper 2 floors had in particular deteriorated over the years. We researched extensively replacement window options with a goal of respecting the architecture of the house, achieving energy savings and gaining functionality. In the end, these fiberglass windows best met al of our requirements.
We replaced all the windows on the second and third floors, a combination of double hung and casement windows. All included grids that replicated those on the wood windows they were replacing.
We are 4+ years with these 30+ new windows and could not be more satisfied. They substantially reduce noise, eliminated the prominent drafts we had previously, perform perfectly (up-down and in-out) and look great. Only if you are very close can you tell they are not wood.
June 30, 2013
Rated 1 out of 5 by ppp27 Jammed the very first time I operated it.
The very first time I operated this window, the sash jammed very solidly against each other. The window is stuck open and I cannot get it closed.
May 10, 2013
Rated 1 out of 5 by Hawaii Do not buy these
I purchased 9 of these double hung tilt and wash window..Withen the first year I had the repair man out at least 4 times and could have had him out more, but scheduleing that was a pain in the neck. When he did show after a three week wait, he was terrible to deal with. The internal mechanisms of these windows are plastic. I did'nt know this before purchasing. I wanted a low maintenance window for tropical conditions, and better then vinyl. So fiberglass seemed like the choice. The frames cracked within 2 years and all the internal hardware CONSTANTLY stripped out because it was plastic. Additionally they are very hard to slide up and down. I'm in my 40"s and I was thinking if I were elderly it might be close to impossible if I had to get out in an emergency (glass was tempered). I even tried to spray them with silicone and other lubricants. Do not spend your money on these windows. They are terrible. Buy the way I sold the house they were in and am now in another remodel and will not buy these windows again.
March 20, 2013
Rated 5 out of 5 by MJB2013 Outstanding Replacement Windows
I have extensively researched my window selection for over two years. The windows are in our family home in Oregon built in 1925. I wanted period correct windows down to the exterior and interior look including the new fine scalloped grids. Our home has over 40 windows and they were very drafty. Our home feels so warm and comfortable and we are very happy with how the windows have enhanced the appearance of our classic craftsman two story family home. I wished I had made the decision years earlier. I have already recommended the Milgard fiberglass windows to others.
February 18, 2013