Rated 4 out of 5 by StymiedBySingleHung Beautiful windows, but finishing single-hungs is problematic.
Installed casement and single-hung windows. Everything is fine except instructions that are on the window labels say to finish with a water-based polyurethane, which is fine for the casements, but the the bottom rail of the fixed pane is only partially accessible. No instructions are provided as to how to disassemble (and re-assemble) the window to be able to do a complete job. With the movable pane open, the entire bottom rail of the non-movable pane is visible and will be, at best, half finished. At worst, and likely, it will have drips of the polyurethane, which will definitely show. Is there a trick to taking out the movable pane so complete access to the hidden rail is available? I think this would also allow removal of at least some of the hardware for a neater job. I would like to apply the finish as suggested but feel stymied.
July 25, 2015
Rated 3 out of 5 by ShadowOfDoubt Solid product and great name brand
Although I am pleased with the product, I am disappointed at the fact they do not service any issues regarding replacement of glass or screen frames to match the windows. If they are not a service company they should be able to refer experienced companies who do to back up their product.
February 18, 2015
Rated 4 out of 5 by purplecow A decent window for the price.
The screen is a little difficult to get out and the paint on exterior frame gets faded.
November 29, 2014
Rated 5 out of 5
by WendySLO Excellent
I couldn't be happier with these windows. They totally improved the appearance of my house. I had all my windows replaced; fifty total. I have single hung, casement, picture and awning. They are all fantastic!
October 14, 2013