Master Craftsmen,Inc.

Diamond Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
1
To earn the Web-Site Diamond, the dealer must have their own Web-site with information about the Milgard products and the services they sell.
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To earn the AAMA Certified Diamond, the dealers must have at least one member from each of their installation crews complete the AAMA Installation Masters training and pass the AAMA Certified Install test.
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To earn the Product Knowledge Diamond, all Dealer Sales Consultants must pass a series of standardized Milgard administered tests demonstrating Milgard product knowledge.
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Address

5240 S. Decatur Blvd, #2
Las Vegas, NV 89118
United States
Get Directions

Store Hours

Monday9:00am - 4:00pm
Tuesday9:00am - 4:00pm
Wednesday9:00am - 4:00pm
Thursday9:00am - 4:00pm
Friday9:00am - 4:00pm
Saturday9:00am - 1:00pm
SundayClosed

Services Offered

Consumer financing
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Free estimates
1
Has Showroom
1
MGWS Dealer
1
New construction
1
Offers installation
1
Replacement Specialist
1
Get a Quote

Special Online Offer

About Us

Delivering Quality Windows & Doors to the Las Vegas Community

Thank you for visiting our microsite and viewing all our window and door products. This is your introduction to what it would be like to work with us. As a leader in window and door solutions for Las Vegas since 2004, we look forward to working with both professionals and homeowners to provide the product you want at the price you need.

What sets us apart from other window and door dealers is our commitment to service. Our experienced staff won’t waste your time or try to sell you something you don’t need. Rather we listen to your requirements and expectations and make the best recommendations to meet those.

The first step in the process is an estimate, which is always free. We can do this with an in-home estimate or you can stop by our Las Vegas window and door showroom.

Once we’ve ordered your new product, it’s time to install, which is another area in which we excel. Our installers are trained and experienced, so you don’t have to worry about this at all. We’ve got it covered. In fact, you’ll find owner Mike Waites at most installations. He’s available to clients and works hard to ensure installations are flawless. With over 30 years in the home improvement industry, there’s nothing he hasn’t seen or worked through.

Why Choose Master Craftsmen

As a licensed, bonded, and insured contractor in the state of Nevada, you will have peace of mind you’re working with a legitimate, reputable business.

We don’t sub-contract out our work to other individuals. From start to finish of your project, you’ll be working with our employees.

Our employees show up to your home with branded shirts and a professional appearance.

We have achieved Installation Masters certification. This means our installers have been trained on proper installation techniques.

We are well rooted in the Las Vegas community with a 5000+ square foot showroom centrally located.

Ready to get started with us? Contact us today for a free quote or visit our showroom.

Awards Received

  • AAMA Certified Installers
  • Milgard Certified Dealer

Areas Served

Las Vegas, North Las Vegas, Aliante, Green Valley, Henderson, Summerlin, Boulder City, and Pahrump.

The information shown on this page is provided by your local Milgard Certified Dealer which is responsible for the content of and views expressed on this page. Milgard is not responsible for the accuracy of such content, and any views expressed do not necessarily represent the views of Milgard Windows & Doors.

For full dealer information and product availability, please contact your local Milgard Certified Dealer.

5240 S. Decatur Blvd, #2, Las Vegas, Nevada, United States 89118

Reviews

Master Craftsmen,Inc.

See All Reviews
Master Craftsmen,Inc. is rated 4.6 out of 5 by 20.
Rated 5 out of 5 by from Excellent service and professionalism! We love this sliding door. The whole process was very smooth from start to finish. Master Craftsmen was knowledgeable and skilled throughout the whole project. We are very happy with the product and the installation. It has enhanced our home tremendously. We are extremely satisfied with our new door.
Date published: 2015-04-01
Rated 1 out of 5 by from No Response I called them and talked to them about my project and never heard back with a quote.
Date published: 2020-10-14
Rated 1 out of 5 by from Honor your work Richard provided me an in home quote on window replacement. It was only after he plugged his numbers into his laptop and quoted me the price for the work is where my troubles began. My first thought was it was odd that Richard never offered me a written quote. Naturally, I pursued and asked for the quote in writing. Only to be informed he couldn't provide a written quote on the spot. He did however assure me that he would email the quote (he even had me verify my email address) by Monday...However, he might have the quote ready later that day. When asked he stated the quote would be honored for 30 days. Several days later, after not hearing from Richard, I followed up and sent him a text message asking for the quote he promised me. No response. Several day's after that I called him and left a message, again asking for the written quote. He never returned my call. Coincidentally, Master Craftsman Windows called me following up on Richard's visit and inquired if I had made a decision in regard to the work proposal. I informed them that I had just attempted to contact Richard and assumed that it was Richard returning my call, that I was still waiting to hear from him the written quote. I was assured that they would reach out to Richard and I should expect him to contact me. I received an email from Master Crafts Man Windows a day or two later, apologizing for the delay. Furthermore the email included a quote that was several hundred dollars more than the original quote Richard provided me! Concerned that this must somehow be a mix up on the job order, I immediately contacted the office and asked to have Richard return my call to explain and hopefully resolve the problem. On my fourth unsuccessful attempt to reach Richard, I elevated my concerns to the supervisor/manager. Matt informed me the he was the supervisor/manager and seemingly listened to my concerns. Matt reviewed the written quote and asked me to provide him the verbal quote. He himself stated he was concerned with the fact that Richard had not returned any of my calls. He further stated he would get the details over to Richard and hopefully resolve the issue and return my call himself. Four days later Matt has not returned my call. My attempt to reach Matt today was unsuccessful. Eventually Matt returned my call. Only thing was he didn't seem to know why he was calling me? Apparently, he had forgotten me, my issue, even the conversation he and I had several days ago. In the end, Matt ADMITTED that I was correct, Richard had provided me the quote in which I stated. However, the quote was inaccurate and as a result he refused to honor it. When I sated I wanted to elevate the issue Matt's reply was he was the elevation authority and the matter would not go any higher.
Date published: 2020-01-10
Rated 4 out of 5 by from All good! We got a few windows replaced by MC and everything went fairly well. I've done quite a bit of research before going with them so I can definitely say that the price is right. They may not be the cheapest windows but they are definitely not overpriced like some other reviewers stated. I did get one of the quotes for few hundred dollars less but the windows were worse specs and not from major manufacturer so I decided to go with Milgard from MC. There was no sales pressure from MC person....just straight talk about the options (now talk about Renewal by Anderson sales people). Delivery took about 6 weeks from the date we signed the quote. I don't have a problem with timing since it was just an upgrade and we were not in a rush. I had to call the office couple times and I admit there was a lack of communication as for how long more we have to wait but they did call me back next day. Install went very well. Guys showed up as promised and did great job with install and cleanup. We could immediately tell the difference between old windows and the new. I'm getting another quote from them to replace the rest of the house. Great job, MC.
Date published: 2019-03-25
Rated 5 out of 5 by from Choose Master Craftsmen for replacement windows I chose Master Craftsmen to replace the windows in my home. (Milgard was a no brainer, since I had used their windows in Washington.) I could not be happier with my choice of company, from the president Mike coming to do the estimate, to the foreman Emidio finalizing measurements, to Christina who answered my questions at the showroom, to Nico, Jose, and Heron who did the installation. Customer service was excellent, and it especially showed when something went wrong. One day when I returned from work, I was informed of an accident that bent some verticals in my pergola. I was told the office had been notified. I phoned in to ask what would be done. Within a few minutes, Matt the operations manager called back to say everything would be taken care of. Within an hour of my phone call, Emidio was at the house to inspect the damage, and all bent verticals were replaced. Everyone at Master Craftsmen was polite, considerate, and professional. If you want replacement windows or door, make sure to contact them.
Date published: 2019-02-25
Rated 5 out of 5 by from Great service We had a door and a few windows put in at our house. The installation process was smooth and seamless. The guys were professional, quick and everything was installed perfectly and with minimal mess. I would highly recommend Mastercraftsmen as a result.
Date published: 2018-12-09
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