Master Craftsmen,Inc.
Diamond Rating
To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
1
To earn the Web-Site Diamond, the dealer must have their own Web-site with information about the Milgard products and the services they sell.
1
To earn the AAMA Certified Diamond, the dealers must have at least one member from each of their installation crews complete the AAMA Installation Masters training and pass the AAMA Certified Install test.
1
Phone
Fax
702-312-4607
Address
5240 S. Decatur Blvd, #2
Las Vegas, NV 89118
United StatesStore Hours
| Monday | 8:00am - 4:00pm |
|---|---|
| Tuesday | 8:00am - 4:00pm |
| Wednesday | 8:00am - 4:00pm |
| Thursday | 8:00am - 4:00pm |
| Friday | 8:00am - 4:00pm |
| Saturday | 9:00am - 1:00pm |
| Sunday | Closed |
Services Offered
Consumer financing
1
Essence Dealer
1
Free estimates
1
Has Showroom
1
MGWS Dealer
1
New construction
1
Offers installation
1
Replacement Specialist
1
About Us
As your local Milgard Certified Dealer, Master Craftsmen Inc. is proud to help you create the home you and your family deserve. As a family owned company serving the Las Vegas community since 2004, we are dedicated to providing quality products and customer service. We believe it's not only important to find the right product for your home but the right people behind the product. A visit to our 5,000 sq ft showroom, centrally located in the heart of Las Vegas, will allow you to leisurely browse and operate a full line of windows and doors to fit every style and budget. Our helpful and knowledgeable staff is here to answer your questions and assist you from start to finish in a hassle free environment. With Master Craftsmen Inc., we will help you "Create a Better View."
Awards Received
Areas Served
Las Vegas, North Las Vegas, Aliante, Green Valley, Henderson, Summerlin, Boulder City, Pahrump
The information shown on this page is provided by your local Milgard Certified Dealer which is responsible for the content of and views expressed on this page. Milgard is not responsible for the accuracy of such content, and any views expressed do not necessarily represent the views of Milgard Windows & Doors.
For full dealer information and product availability, please contact your local Milgard Certified Dealer.
Reviews
Master Craftsmen,Inc.
See All Reviews
Master Craftsmen,Inc. is rated
out of
5 by
19.
Rated 5 out of
5
by
BonJean from
Excellent service and professionalism!
We love this sliding door. The whole process was very smooth from start to finish. Master Craftsmen was knowledgeable and skilled throughout the whole project. We are very happy with the product and the installation. It has enhanced our home tremendously. We are extremely satisfied with our new door.
Date published: 2015-04-01
Rated 1 out of
5
by
beef11 from
Honor your work
Richard provided me an in home quote on window replacement.
It was only after he plugged his numbers into his laptop and quoted me the price for the work is where my troubles began.
My first thought was it was odd that Richard never offered me a written quote. Naturally, I pursued and asked for the quote in writing. Only to be informed he couldn't provide a written quote on the spot. He did however assure me that he would email the quote (he even had me verify my email address) by Monday...However, he might have the quote ready later that day. When asked he stated the quote would be honored for 30 days.
Several days later, after not hearing from Richard, I followed up and sent him a text message asking for the quote he promised me.
No response.
Several day's after that I called him and left a message, again asking for the written quote. He never returned my call.
Coincidentally, Master Craftsman Windows called me following up on Richard's visit and inquired if I had made a decision in regard to the work proposal. I informed them that I had just attempted to contact Richard and assumed that it was Richard returning my call, that I was still waiting to hear from him the written quote.
I was assured that they would reach out to Richard and I should expect him to contact me.
I received an email from Master Crafts Man Windows a day or two later, apologizing for the delay. Furthermore the email included a quote that was several hundred dollars more than the original quote Richard provided me!
Concerned that this must somehow be a mix up on the job order, I immediately contacted the office and asked to have Richard return my call to explain and hopefully resolve the problem.
On my fourth unsuccessful attempt to reach Richard, I elevated my concerns to the supervisor/manager.
Matt informed me the he was the supervisor/manager and seemingly listened to my concerns. Matt reviewed the written quote and asked me to provide him the verbal quote. He himself stated he was concerned with the fact that Richard had not returned any of my calls. He further stated he would get the details over to Richard and hopefully resolve the issue and return my call himself.
Four days later Matt has not returned my call. My attempt to reach Matt today was unsuccessful. Eventually Matt returned my call. Only thing was he didn't seem to know why he was calling me?
Apparently, he had forgotten me, my issue, even the conversation he and I had several days ago.
In the end, Matt ADMITTED that I was correct, Richard had provided me the quote in which I stated.
However, the quote was inaccurate and as a result he refused to honor it.
When I sated I wanted to elevate the issue Matt's reply was he was the elevation authority and the matter would not go any higher.
Date published: 2020-01-10
Rated 4 out of
5
by
RedSq from
All good!
We got a few windows replaced by MC and everything went fairly well. I've done quite a bit of research before going with them so I can definitely say that the price is right. They may not be the cheapest windows but they are definitely not overpriced like some other reviewers stated. I did get one of the quotes for few hundred dollars less but the windows were worse specs and not from major manufacturer so I decided to go with Milgard from MC.
There was no sales pressure from MC person....just straight talk about the options (now talk about Renewal by Anderson sales people). Delivery took about 6 weeks from the date we signed the quote. I don't have a problem with timing since it was just an upgrade and we were not in a rush. I had to call the office couple times and I admit there was a lack of communication as for how long more we have to wait but they did call me back next day.
Install went very well. Guys showed up as promised and did great job with install and cleanup. We could immediately tell the difference between old windows and the new. I'm getting another quote from them to replace the rest of the house.
Great job, MC.
Date published: 2019-03-25
Rated 5 out of
5
by
Warmer and Quieter from
Choose Master Craftsmen for replacement windows
I chose Master Craftsmen to replace the windows in my home. (Milgard was a no brainer, since I had used their windows in Washington.) I could not be happier with my choice of company, from the president Mike coming to do the estimate, to the foreman Emidio finalizing measurements, to Christina who answered my questions at the showroom, to Nico, Jose, and Heron who did the installation. Customer service was excellent, and it especially showed when something went wrong. One day when I returned from work, I was informed of an accident that bent some verticals in my pergola. I was told the office had been notified. I phoned in to ask what would be done. Within a few minutes, Matt the operations manager called back to say everything would be taken care of. Within an hour of my phone call, Emidio was at the house to inspect the damage, and all bent verticals were replaced. Everyone at Master Craftsmen was polite, considerate, and professional. If you want replacement windows or door, make sure to contact them.
Date published: 2019-02-25
Rated 5 out of
5
by
YvonneMD from
Great service
We had a door and a few windows put in at our house. The installation process was smooth and seamless. The guys were professional, quick and everything was installed perfectly and with minimal mess. I would highly recommend Mastercraftsmen as a result.
Date published: 2018-12-09
Rated 5 out of
5
by
Corn from
Love my Windows!
Love our windows and the install crew was very professional as was the estimate guy.
Date published: 2018-09-06
