Rated 5 out of 5 by TP2014 Great experience for first time window buyers!
We worked with Leslie at Puget Sound Window & Door and were taken care of from start to finish. She explained the differences in window styles and offered her assistance in helping us choose the right windows for our application. It is the first time we have bought windows, and therefore didn't know much at all about it! Leslie took the time to explain everything in a way that was clear and understandable to us. I would recommend both Puget Sound Window & Door and Milgard windows to all my friends and family.
September 4, 2014
Rated 5 out of 5 by Midmodern outstanding customer service
We had just about the whole company involved in our upgrade of a 45 year old house with single pane windows throughout. This was a big job with nine entry doors to be replaced and twenty eight windows. I had two other companies come out to bid the project but there was little follow through with them. Puget Sound Window and Door is responsive and thorough. Leslie the project manager is among the best I've ever encountered. The installers Ozzie and Manuel were efficient and caring about their work and our house.
We plan on replacing about 20 interior doors next year and this company will get definitely be the one doing them.
October 11, 2015
Rated 5 out of 5 by Karla522 The best people I have EVER worked with...EVER!
Courteous, prompt, professional service. The sales rep. offered to bring me some chicken soup at our first meeting when I was suffering with a cold. At the install, she brought home baked cookies to the house. After the install, she helped fill out the paperwork necessary to apply for the PSE window rebates, including an addressed, stamped envelop in which to mail the paperwork. Oh yes, and the windows look great, plus neat and tidy clean up from the crew. This is truly a customer service based dealer. I wish I had more work for them!
October 11, 2015
Rated 5 out of 5 by Lorene29 This dealer is professional, knowledgeable and a pleasure to work with.
Leslie was a pleasure to work with. She knows her Milgard product and really listens to what we as homeowners want for our home. She was professional, friendly and there for us every step of the way in the process of getting our new windows. The installation team was friendly, efficient and skilled at their job. We will not hesitate to recommend Puget Sound Window and Door to friends in need of new windows. We love our Milgard windows.
July 30, 2015
Rated 5 out of 5 by Ancy12 Provided excellent service! Very responsive
Working with them has been a wonderful overall experience. Questions were answered promptly and the entire process went without a hitch! Thank you
July 10, 2015
Rated 5 out of 5 by Chris2104 Very Professional Job!
We had all of our 21 windows, a slider and an exterior garage door replaced with Milgard fiberglas. The results are truly beautiful! The installation team from Puget Sound Window and Door were amazing, answering all of our questions. Leslie Marquis, the project manager for the job, guided us through many decisions we needed to make along the way. The installers, Ozzie and Manuel, couldn't have been nicer and more professional. We couldn't believe that they could do the entire job in 2-1/2 days, but they did. We can't stop looking at the windows. Many thanks to Milgard for their outstanding product and to PSWD for a wonderful job installing. We are so pleased!
July 1, 2015
Rated 1 out of 5 by Tesdal UNPROFESSIONAL
Received the e-mail bid, responded that we were not going to have part of the bid done, and had to discuss that other items. My wife and I decided the cost was too great for now and we might do it at a later date (a lot of projects underway right now). I e-mailed them this information, than tried to e-mail them to see how much just the windows would cost: self install. The e-mail I sent was rejected: "junk e-mail". If you are not worth their time, they blacklist your e-mail. Do you want to do business with this type of person?
June 9, 2015
Rated 5 out of 5 by sk406 Fantastic work!
PS W&D is a top of the line company. The customer service was great, I changed our quote two or three times and never felt like I was pestering. My questions were answered clearly. The thing I appreciated the most were the realistic times lines set up and then adhered to. The install team was knowledgeable and professional, my house was built in 1921 and my new Milgards look like they are original installs. Very, very happy. They will get all my referrals and the job when I replace the second half of my windows.
April 18, 2015