Arcadia Window and Door

Diamond Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
To earn the AAMA Certified Diamond, the dealers must have at least one member from each of their installation crews complete the AAMA Installation Masters training and pass the AAMA Certified Install test.
To earn the Product Knowledge Diamond, all Dealer Sales Consultants must pass a series of standardized Milgard administered tests demonstrating Milgard product knowledge.





6425 E Thomas Rd
Scottsdale, AZ 85251
United States

Store Hours

Monday7:00am - 4:00pm
Tuesday7:00am - 4:00pm
Wednesday7:00am - 4:00pm
Thursday7:00am - 4:00pm
Friday7:00am - 4:00pm
SaturdayBy Appointment Only

Services Offered

Free estimates
Has Showroom
MGWS Dealer
New construction
Offers installation
Replacement Specialist

About Us

Arcadia Window & Door is a division of the Ponderosa Lumber Company, which has been serving Phoenix, Scottsdale and surrounding cities since 1965. We are proud to be a third generation family owned and operated business maintaining Grandpa’s work ethic of "Anything worth doing is worth doing to the best of our ability." At Arcadia Window & Door quality comes first. We go above and beyond by delivering the highest-grade products available along with our superior craftsmanship and knowledge in the field. We specialize in replacement windows and doors. We have an extensive showroom of products for professionals and homeowners.

We work with contractors and homeowners alike with sales and installation of energy efficient exterior windows and doors. We also offer many lines of interior doors, custom wood doors, European tilt & slide windows and doors, stacking and bi-fold windows and doors, commercial aluminum pivot, slide and hinged doors and windows. We offer molding, hardware and architectural decor products. Our showroom is a great place to explore different options.

Awards Received

  • Milgard Certified Dealer

Areas Served

Scottsdale, Phoenix, Tempe and surrounding areas

6425 E Thomas Rd, Scottsdale, Arizona, United States 85251


Arcadia Window and Door

See All Reviews
Arcadia Window and Door is rated 4.3 out of 5 by 6.
Rated 5 out of 5 by from Arcadia Window and Door is OUTSTANDING! I can’t say enough great things about Arcadia window and Door. Karen Buswell was the lead on my project and from start to finish she was thorough, responsive, timely, and her team of installers were the same. As with any major project, there were small follow ups and I didn’t have to manage them AT ALL, which is so valuable. I did a major replacement of all interior and exterior doors and windows in my home in Mccormick Ranch and without exception they did a fantastic job. Highly recommend!! I’m very happy with the Milgard products as well.
Date published: 2021-12-03
Rated 5 out of 5 by from Great service and amazing windows. These windows are great. After being installed in April the temps went up quickly and we've noticed a difference in our home in having a more moderate temperature. It does not get nearly as hot in the front rooms. The installers were great and took great care in working around our home. This is a great local company to purchase windows from!
Date published: 2021-06-29
Rated 5 out of 5 by from Completely different feel Our new windows installed by Arcadia Wi Dow’s & Doors give our home a completely different feel. Our home is cool and most surprisingly quiet! The windows have made each room more beautiful and secure.
Date published: 2021-05-20
Rated 5 out of 5 by from Amazing quality and customer service! We have used Arcadia Window and Door for the last two remodels we did on our homes. I am always impressed with their products (they installed all new windows in our first project, and a 12’ sliding door in our second project). We are looking forward to working with them again for new windows in our new home. Customer service is above and beyond and they are all so knowledgeable. Highly recommend!
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome Customer Service We have had a very positive experience with Arcadia Window and Door. Rather than replacing all of our windows at once, we are replacing them one side at a time so we don’t have to take out a loan with interest. We have been doing this for a while and Karen and her installers have made the process easy. Now we just email her to request measurements and a quote and she sends a quote that matches our previous window models and specs and we setup an install date. They’ve been very accommodating and the process is painless. The Milgard windows look better than any other product I’ve seen.
Date published: 2021-05-10
Rated 1 out of 5 by from Avoid this installer at all cost I spent quite a bit of time working with Arcadia to explain the fact that this was a second story condo, it's location, the measurements, and a scheduled visit. After 5 days of communication and a quote, on the day of the final measure, they called and said they don't have the equipment to handle a second story job. Jeff the salesman tried his best to not let me speak with the owner or office manager. He finally let me speak with Karen who was incredibly rude. Now I have to find a new supplier for my 86 year old mother. The humorous point is that this complex has thousands of windows and sliding doors that need to be replaced. Oh, and Karen threatened that if I wrote a poor review, she would do the same for me. Not the way to do business.
Date published: 2020-11-24
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