Heritage Doors & Windows

Ratings:

About us

As your San Jose Milgard Certified Dealer, we are proud to help you create the home you and your family deserve. A visit to our beautiful showroom will allow you to experience why so many of your neighbors have chosen Milgard windows and doors for their home. Whether you would like to leisurely browse and operate our award winning products, learn about the latest design and energy efficiency trends, or discuss pricing or technical aspects of your project, our professionally trained window experts are available to answer all your questions and help you find the perfect replacement windows and patio doors for your home.

Areas Served

Santa Clara County, San Jose, Santa Clara, Cupertino, Los Gatos, Los Altos, Mt. View, Palo Alto, Alameda County, Contra Costa County, San Mateo County, San Francisco

Consumer Experience Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
1

Address

3801 Charter Park Court Ste B
San Jose, CA 95136-1386
United States

Phone

Hours

Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:30am - 5:00pm
Saturday8:00am - 5:00pm
SundayClosed

Services

Essence Dealer
1
Free estimates
1
Has Showroom
1
Offers installation
1
Replacement Specialist
1

Heritage Doors & Windows Reviews

The information shown on this page is provided by your local Milgard Certified Dealer which is responsible for the content of and views expressed on this page. Milgard is not responsible for the accuracy of such content, and any views expressed do not necessarily represent the views of Milgard Windows & Doors.

For full dealer information and product availability, please contact your local Milgard Certified Dealer.

Heritage Doors & Windows is rated 1.0 out of 5 by 1.
Rated 1 out of 5 by from Run Away! My wife and I met the Heritage Doors and Windows sales Manager, John, at a kiosk set up at Sam’s Club in Roseville this past Sept 2017. He gave us info and said that he would follow up the next day to give us a bid on replacing a window at our home. After two weeks went by, we had not received any call back so we called John to see if he still wanted to bid the job. He said that he was out of town and was sorry for not getting back to us and would have an estimator call us to come by for measurements. Two more weeks pass and no call back so again we reach out to John. He apologized and said that he would get right on it. Finally, on 11/16 the estimator came by to measure the window and told us that the window and stucco would need to come out and be rebuilt with a new window, frame, flashing, and stucco repair. He gave total price bid of $1,400 and took our check for ½ of the cost to do the job. Heritage said that the window would be custom ordered and ready to install in less than 6 weeks. Six weeks went by and we had not received a call to schedule the install so we reached out to Heritage to schedule and see what the delay was. Christina answered and said that she would have to look into it and call me back. Another two weeks go by and still no answer… After several calls to check on the status of the job, I finally get a call form Heritage telling me that they do not have my order in the system. They cashed my check but never ordered the window! We have never encountered a company that was this unorganized with a complete disregard for customer service and follow up. The Silver Lining: Needless to say, we asked to cancel the order and we did received a refund of our deposit a week later. I had a reputable local window company come to bid the job that Heritage failed to do. They informed me that the window frame and flashing was in good condition but the glass had failed and the drain holes in the window track were clogged. We got a new window and the problem was fixed in just one week for less than $400 total cost ($1,000 less than Heritage charged).
Date published: 2018-03-01
  • y_2018, m_4, d_19, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_1
  • loc_en_US, sid_prod.17950501_dealer, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_milgard
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 21.03ms
  • REVIEWS, PRODUCT