WARRANTY Full Lifetime Canada 12-1-2009 to 6-30-2010
FULL LIFETIME WARRANTY
FOR AS LONG AS YOU OWN AND RESIDE IN YOUR HOME ON MILGARD PRODUCTS INSTALLED IN CANADA AFTER 12/01/09
Milgard Manufacturing Incorporated ("Milgard") guarantees to the original consumer purchaser ("Original Purchaser") of Milgard windows, doors or skylights (hereafter referred to as "Products") installed in a single family home or a multi-family home unit ("Home") by the builder as new construction or by the Original Purchaser as replacements that Milgard will repair or replace any such Milgard Products* that are defective in materials or workmanship and will pay the costs of all parts and labor. If repair is not commercially practical or cannot timely be made, then Milgard will, at the Orignal Purchaser's option, either replace any defective Milgard Products or refund the purchase price.
This Warranty extends to the Original Purchaser of Milgard Products. The Warranty starts on the date of purchase of the Home as new construction or the installation of Milgard windows, doors or skylights in the Home as replacements ("Start Date") and remains effective as long as the Original Purchaser owns and resides in the Home. In addition, if the Original Purchaser sells the home before ten (10) years has elapsed after the Start Date, Milgard will automatically extend full coverage under this Warranty to the new owner(s) of the Home and any subsequent owners, until the tenth (10th) anniversary of the Start Date.
EXCLUSIONS FROM COVERAGE
This Warranty does not cover damage or defects relating to misuse, abuse, the use of applied tints or films, alterations including but not limited to customer-applied finishes, normal wear and tear, broken glass**, natural weathering of exterior finishes, acts of nature (e.g. fire, hurricane, etc.), building settling, structural failures of walls or foundations or improper installation, storage, or handling or failure to properly care for and maintain the Milgard Products.*** Normal wear, including discoloration, on hardware component finishes is not a defect and is not covered by this Warranty. Loss of functionality of hardware (except as provided below for stainless steel hardware****) in highly corrosive environments, which includes any Home located within 3.5 kilometers of salt water is also excluded from coverage. For Milgard Products with argon or krypton gas-filled insulating glass, Milgard injects the gas at the time of manufacture. The gradual dissipation of inert gas may occur naturally over time and is not a defect. Other than gas loss due to seal failure, this warranty does not cover the gradual dissipation of inert gas or the amount of inert gas remaining in the Milgard Products at any time after manufacture. This Warranty does not apply to any Milgard Products that are installed in a Home that has a non-drainable EIFS or DEFS siding product.
Milgard reserves the right to modify or discontinue any of its Products. For the repair or replacement of modified or discontinued Products, Milgard will have the right to substitute current Products and components of equal quality and as similar in appearance as possible. Milgard will not be obligated to replace discontinued Products and components for which no similar alternatives are available.
Milgard WoodClad™ fiberglass windows and doors may, as an option, be purchased with unfinished wood interior surfaces that must be finished prior to, or immediately after installation for maximum protection. Unfinished wood surfaces that experience water damage at the jobsite or are left unfinished after installation and become stained or damaged will not be considered as defective in materials and workmanship under the terms of this Warranty.
LIMITATIONS ON REMEDIES
In no event will Milgard be liable for incidental or consequential damages, whether based on breach of express or implied warranty, breach of contract, negligence, strict liability or any other legal theory. The above provisions are not intended to operate where prohibited by law. The express warranty may be extended by a provincial consumer statute.
SALES ORDER No.
To obtain service under this Warranty, contact us at 1-800-Milgard or access Milgard's website atwww.milgard.com. Please keep this certificate for your files
*SCREENS, INTEGRATED BLINDS AND SKYLIGHT COMPONENTS
Milgard will replace any window or door screen frame and mesh that is defective in materials or workmanship at no charge to the Original Purchaser (including parts and labor) for a period of one (1) year after Start Date. Milgard will replace any integrated blind that is defective in materials or workmanship at no charge to the Original Purchaser (including parts and labor) for a period of five (5) years after Start Date. Milgard will replace the electric motor or basic drive unit of Milgard's operable skylights that are defective in materials or workmanship at no charge to the Original Purchaser (including parts and labor) for a period of one (1) year after Start Date.
**COVERAGE FOR GLASS BREAKAGE
On Tuscany®, Ultra™ and WoodClad™ product series only, the Full Lifetime Warranty will extend to glass breakage including tempered glass, unless attributable to acts of nature (e.g. fire, hurricane, etc.), civil disorder, building, building settling, structural failures of walls or foundations or improper installation, storage, or handling. Specialty glass (e.g. V-Groove, laminated glass) is not covered by this glass breakage warranty.
***PROPER CARE AND MAINTENANCE
Please see the Care and Maintenance Instructions on the back side of this certificate or go to Milgard's website at www.milgard.com.
Milgard will replace at no charge (parts and/or labor) stainless steel hardware that loses functionality in highly corrosive environments within one (1) year after the date of installation of the windows, doors or skylights as new construction or as replacements.