Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 31948.
Rated 5 out of 5 by from Professional Service Top to Bottom We needed warranty work on a few windows on a house that we've owned for 21 years. Upon our request, Milgard responded with quick and reliable service. The two gentlemen who did the work were on time, courteous, and quite competent. The windows look great! Glad we bought a new home 21 years ago with Milgard windows!
Date published: 2018-11-17
Rated 5 out of 5 by from Speedy, Friendly, and Early Service technician was friendly and replaced our window in a very short amount of time. He also called a few hours before my appointment time to see if he could come early because they had a cancellation. It was great having them call to make sure we were available for an early install.
Date published: 2018-11-17
Rated 5 out of 5 by from Outstanding Service Two of my eight-year old windows developed stains on the interior surface. Milgard replaced them without any fuss or muss. WELL DONE!
Date published: 2018-11-17
Rated 5 out of 5 by from window replacement that had condensation Great quick job in replacing the window. The warranty works well on window replacement. Thank you.
Date published: 2018-11-16
Rated 4 out of 5 by from Great friendly worker I have three sliding glass doors one sliding glass door the lock on it broke on the knob , the man that came over fixed it quick and was very friendly and funny . The lady when i called was very nice and helpful. The sad part is the sliding glass doors are made very poorly !! I need to get a whole new door frame as the bottom of my sliding glass door that is made of plastic is broken. I’m very upset about this because these doors are not cheap and now I have to buy a whole new door frame and get it changed not OK with me . I am happy with all the windows but unfortunately not happy at all with the sliding glass stores they are made very poorly . Very unsatisfied!
Date published: 2018-11-16
Rated 3 out of 5 by from Service person was excellent, but not the product. Our 8 Milgard windows are a beautiful red on the outside, yet the hardware on the red edges of the two openable windows is white, which looks terrible outside when they are open. We never expected this part of the windows to be white -- and so cheap looking. Thus, we're disappointed in our otherwise very nice windows and would not have purchased them had we known.
Date published: 2018-11-16
Rated 5 out of 5 by from Repair drafty casement When Mike arrived and looked at the casement he knew exactly what needed to be done and 20 minutes later it was repaired. This is the second time I have had them out in 8 years. They really do stand behind their windows and never a charge.
Date published: 2018-11-16
Rated 5 out of 5 by from Thank you Have had these windows for 12/13 years now, and have had to change a couple of them because of fogging but this year we had 12 of them changed and it was very painless....they came out to measure and set up a date then came to replace them, very polite, knowledgeable and cleaned up after themselves....Thank you Milgard for sending out Greg and Daniel they were a blessing.
Date published: 2018-11-16
Rated 5 out of 5 by from On time, high quality work So glad about milgard’s quick response and nice service
Date published: 2018-11-16
Rated 5 out of 5 by from Always the BEST! Love Milgard service. Will always be a patron. Looking forward to building my next house with Milgard.
Date published: 2018-11-16
Rated 5 out of 5 by from Excellent service tech! Winston showed up as expected, changed out a window, cleaned up after himself, wore booties to keep my floor clean and was totally professional! Service was well beyond expectations and very quick!
Date published: 2018-11-16
Rated 5 out of 5 by from Great service The new window is excellent. All windows in the house are Milgard
Date published: 2018-11-16
Rated 5 out of 5 by from great service guy The milgard repair team is great however the windows are not great. Stick with vinyl if you buy milgard not fiber class very disappointing
Date published: 2018-11-16
Rated 5 out of 5 by from Excellent Service The service guys were kind and did a great job. They were in and out in no time. Had a great experience.
Date published: 2018-11-16
Rated 5 out of 5 by from Excellent service Milgard completely lives up to its lifetime guarantee. The servicemen we’re impeccable.
Date published: 2018-11-16
Rated 5 out of 5 by from Helpful Most gracious in helping with eighteen year old issues
Date published: 2018-11-16
Rated 5 out of 5 by from Top notch company We purchased a French door 12 years ago with a lifetime warranty. And they’ve stood by their product. Including replacing the door we installed 12 years ago. I would highly recommend Milgard for all their products.
Date published: 2018-11-16
Rated 5 out of 5 by from Good product and good employees I appreciate standing behind the warranty and good employees
Date published: 2018-11-16
Rated 4 out of 5 by from Maintenance Service Call We have had a tight fitting door for a while. We finally called our installer who arranged Milgard to come out. They were prompt, efficient and resolved the matter. Service was friendly and professional.
Date published: 2018-11-16
Rated 5 out of 5 by from window pane replacemenr replaced clouded window pane under lifetime warranty
Date published: 2018-11-16
Rated 5 out of 5 by from Fantastic customer service Our sliding glass door was very difficult to open and close, after calling the manufacturer an appointment was set up. Two service technicians were sent to repair the door.They were very professional and knew just what to do the door never worked this good. Should have called them sooner. So happy with the results. I would highly recommend them. Thank you.
Date published: 2018-11-16
Rated 5 out of 5 by from Window repair My windows are 18 years old and I really enjoy them. I had one window repaired due to a broken mechanism. The repair person was very efficient and professional. I also felt very comfortable having him in my home.
Date published: 2018-11-15
Rated 5 out of 5 by from hard to beat warranty We've put Milgard Windows in 4 homes now. A percentage of them fail, and sometimes it takes a while for the replacement, but the bottom line is that they have replaced every one with no hassles. It's the reason we will continue to use Milgard.
Date published: 2018-11-15
Rated 5 out of 5 by from We love our doors and windows We bought these doors and windows 3 months ago and they’re great
Date published: 2018-11-15
Rated 5 out of 5 by from Screen Doors for 8' Slider My wife and I built a new home using Milgard Windows through out. We have three 8'x8' sliding doors. The screen doors were not sliding freely. Milgard hung in there with us. They have excellent customer service and do want their customers to be happy. The screen doors slide so smoothly now you can use one finger to open them.
Date published: 2018-11-15
Rated 5 out of 5 by from Excellent work! The fellows installed our replacement windows with great efficiency and friendliness! Additionally, we’d been having issues with our huge sliding glass door and they not only identified the problem but repaired it promptly. Wow, we are very happy with the service and above and beyond help. Thank you!
Date published: 2018-11-15
Rated 5 out of 5 by from Warranty Work We had warranty work done on a sliding door pane seal issue. We reported it online, the company contacted us to confirm the issue and size, and set up appointment to replace it. The two man crew were great when they showed up on time, friendly and very professional. The confirm the issue and size to make sure the replacement pane was correct and did the job. They were completed in the house in 20 minutes. Great job done on a 20 year old sliding door.
Date published: 2018-11-15
Rated 5 out of 5 by from Superb service! I thought I had a dud of a door I recently purchased. The installers came and fixed the non-latching doors by making a few adjustments. Great product and more importantly, very knowledgeable installers.
Date published: 2018-11-15
Rated 5 out of 5 by from Excellent Warranty When we had our house built in 2002, they told us we had a lifetime warranty with the windows (through Milguard) and we had some warranty work done 6 years ago and then called them this year and they replaced 6 windows that had glazed over under warranty, no questions asked. Great company.
Date published: 2018-11-15
Rated 5 out of 5 by from Quiet Milgard customer service went out of their way to make sure I had my new window in time for a special event at my house
Date published: 2018-11-15
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