Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 33053.
Rated 5 out of 5 by from Great Service & Warranty They showed up with the windows on time replace the very fast for very courteous I definitely would recommend Milgard windows
Date published: 2019-11-04
Rated 5 out of 5 by from Great styles I bought the windows in 2003. Had inside decoloration, but it was fixed on warranty.
Date published: 2019-11-01
Rated 5 out of 5 by from Milgard Window Pane Replacement Technician was thorough and knowledgeable. This window was brand new -- just installed. Too bad quality assurance didn't catch the flaw before it left the factory.
Date published: 2019-11-01
Rated 4 out of 5 by from Mostly good A sidelight screen door pops open. It is not covered although tech tried to fix. Not successful worked when he tried it. Latter that day popped open again. irritating would recommend company except for sidelight non warrantee and not working properly for years. Poor design of lock
Date published: 2019-11-01
Rated 5 out of 5 by from Excellent service! Milgard is the best window company and I would recommend them whole heartedly!!
Date published: 2019-11-01
Rated 4 out of 5 by from Initial communication from Milgard was not good My initial communication experience was not good. I had difficulty communicating via email. I was never sure they received my email responses or not. My experience with the service technician however was excellent and I am very happy with the results.
Date published: 2019-11-01
Rated 5 out of 5 by from Excellent Warranty and meant to last "Lifetime" Excellent in every way. Took a bit to get it done but worth the wait (3-4months) but would buy it again and again..
Date published: 2019-11-01
Rated 5 out of 5 by from Arrived on time and service was done quick! Removing and reinstalling the affected sliding doors glass was very quick. Measurements were exact. We can see through the glass clearly again. Midgard, the Best!
Date published: 2019-11-01
Rated 4 out of 5 by from Milgard honors it’s warranty! I had contractors tell me my door couldn’t be fixed until my GLASS contractor contacted Milgard. The technicians know what to do !
Date published: 2019-11-01
Rated 5 out of 5 by from Replaced two of my bedroom windows. Great customer service from the initial telephone call to the installation of two windows!
Date published: 2019-11-01
Rated 5 out of 5 by from French Door Repair I had French doors installed 10 years ago and we have recently had problems opening,closing, and locking the doors. We called for service under our warranty and the two techs repaired the doors and now work perfectly.
Date published: 2019-10-31
Rated 4 out of 5 by from great service but extremely poor product The service guy did excellent job. He was on time and didn't take much time to replace the broken part. But Millgard windows are very poor product I will never purchase one again. This actually explains why they have limited warranty.
Date published: 2019-10-31
Rated 5 out of 5 by from Warranty work! Thank you for getting our warranty work done. You did a fantastic job!
Date published: 2019-10-31
Rated 5 out of 5 by from Good service Second time this team of Milgard service technicians have come to my home. Excellent service both times. They are both skilled, fast and efficient.
Date published: 2019-10-31
Rated 5 out of 5 by from Best warranty. Period My windows are 20 years old. I’ve had Milgard out three times to fix feeling window charge nitrogen charges. No questions easy Peezy.
Date published: 2019-10-31
Rated 5 out of 5 by from Window glass replacement Glass failure and I made one call and it was replaced hassle free
Date published: 2019-10-31
Rated 5 out of 5 by from Unbelievable. I'm am a homeowner that installed Milgard windows because my contractor had selected them. I honestly thought they were all the same, but I was wrong. When my windows had become foggy (over 41 windows), Milgard did not hesitate to fix them. Within a day of submitting my service request online, someone called and then scheduled someone to come take a look. They got all the measurements and told me the date to expect the new replacements in. The day of the replacements, I was apprehensive because some of my windows are in places that are hard to reach. I was worried they weren't going to be able to get to them, but they did. The crew was professional, friendly, courteous and treated my home with respect. I'm blown away by the whole process and am glad I got Milgard windows.
Date published: 2019-10-31
Rated 5 out of 5 by from Great help Good information and direction. Customer assistance was excellent
Date published: 2019-10-30
Rated 5 out of 5 by from Fantastic Service!! Replacing failed windows was no problem with Milgard! They were nice, efficient & everything was left nice & clean! I highly recommend Milgard!!
Date published: 2019-10-29
Rated 5 out of 5 by from Speedy service The guys were polite and had the job done in minutes!
Date published: 2019-10-29
Rated 4 out of 5 by from Great Service Bought sliding glass door 5 years ago and window lost it seal and turned foggy. One phone call to the service depart and it was handled. Best warranty in windows and best service from the whole team.
Date published: 2019-10-29
Rated 5 out of 5 by from CUSTOMER SERVICE! Needed glass replacement and had ZERO problems getting assistance. Lifetime warranty is truly honored
Date published: 2019-10-29
Rated 5 out of 5 by from Once on site Unfortunately the time it takes to get a service team onsite was the painful part, but once there, the team was knowledgeable, friendly and FAST!
Date published: 2019-10-29
Rated 5 out of 5 by from Super smooth and easy The technician who came out was dialed. Fixed all our issues super fast and efficiently, but also found some extra things that weren't installed correctly that I never would have seen, and fixed those too. Went above and beyond. Super happy.
Date published: 2019-10-29
Rated 5 out of 5 by from Impressive response Window had fogged. Replacement ordered and installed. No sweat.
Date published: 2019-10-29
Rated 5 out of 5 by from great work, great product I bought rhis 4-5 years ago. Great priduct, great features.
Date published: 2019-10-29
Rated 5 out of 5 by from Great repair man! We had an issue with a window, and the repair man was fast, friendly and took care of our problem!
Date published: 2019-10-28
Rated 5 out of 5 by from Excellent customer service I spoke with Lisa in the warranty department and it could not have been a better experience! She was very kind and incredibly patient and accommodating! When I was having a difficult time finding the serial number she didn’t get frustrated with me while trying to describe its location to me over and over. On top of her patience with that issue she also kept a very positive attitude when after all that I realized I gave her the wrong info in the first place. I feel like excellent customer service is impossible to find anymore and she definitely was above and beyond excellent!!!!
Date published: 2019-10-28
Rated 4 out of 5 by from Great warranty Contacting the service department was a bit challenging but the service rep, Daniel, who came to install the windows was excellent. He was professional, punctual and very pleasant.
Date published: 2019-10-28
Rated 5 out of 5 by from French door dead bolt this door put in 2005 - no problems until 3 weeks ago - the dead bolt stuck in the locked position - could not move it - could not open door. Locksmith no luck. i did not know there was lifetime warranty at first - and WOW - yes there is. tech removed the old locking mechanism and replaced with new. took him couple hours but he got the job done ! Thank you. several days later i noticed weather stripping at the bottom had come loose - another call -and a new tech came out a couple days later - fixed ! Great company with old fashioned customer service.
Date published: 2019-10-28
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