Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 31341.
Rated 4 out of 5 by from Techs were very good Great techs. They were on time and installed my windows efficiently . They were very professional and neat about their work. They checked my other windows to see if any of those needed to be replaced as well.
Date published: 2018-07-19
Rated 5 out of 5 by from Fabulous! Swift, uncomplicated sevice from Milgard! Very grateful.
Date published: 2018-07-19
Rated 5 out of 5 by from Great products and customer service support The Milgard stand behind their products for life time warranty. I requested services on two occasions and they were very responsive and supportive. The technician came and fixed the windows and doors that need service and they were done in timely and professional manners. I highly recommend Milgard product to home owners who are looking for high quality product backed by life time warranty. Thank you Milgard for maintaining such excellent products and service
Date published: 2018-07-19
Rated 5 out of 5 by from Great tech! Pete was an excellent tech and was on time, called ahead, personable and knew what he was doing. Pete rocked it!
Date published: 2018-07-19
Rated 5 out of 5 by from Excellent service I had a window that had developed moisture between the panes and it had a lifetime guarantee- excellent customer service from the first phone call until the prompt repairman replaced the window!
Date published: 2018-07-19
Rated 5 out of 5 by from Super warranty. They followed through on warranty, and servicemen were prompt and courteous.
Date published: 2018-07-18
Rated 5 out of 5 by from Excellent Service We have had our windows for 12 years and needed some of them replaced. They replaced the glass only and were able to do this without making a hugh mess. They gentlemen that came out were very professional and did a great job. They also identified 3 other windows that needed to be replaced and came back to do that as soon as the glass arrived.
Date published: 2018-07-18
Rated 1 out of 5 by from Awful customer service. Poor communication. Horrendous customer service. Very difficult to engage with Milgard. Never received return phone call when one was requested. Tooks months to address issues. Regret having anything to do with Milgard.
Date published: 2018-07-17
Rated 5 out of 5 by from Thank you! Thanks so much for fixing my door problem. My "contractor" hung it wrong and it would need to be torn out and reinstalled to fix. But you guys came and adjusted it as much as possible and saved the door as it would hardly open or close!
Date published: 2018-07-17
Rated 5 out of 5 by from Commercial Tenant Improvement Review We purchased a Milgard window for an opening in the front of the building. It looked great, but one day we came on to the site and there was a crack. The windows had a 10 year warranty, so when I contacted Milgard, they immediately set up a service call to replace it. They showed up on time and within 30 minutes had removed and replaced the faulty window. Thank you!
Date published: 2018-07-17
Rated 5 out of 5 by from Quality, Excellent Warranty & Dependable Service We've used Milgard windows in our last two homes. On only two occasions have we needed repair/replacement, one was just a couple months ago. The reporting & scheduling procedure is easy, they come out within the week, The tech brings the window replacement with him and is done in less than 10 minutes, no charge. Love Milgard!
Date published: 2018-07-15
Rated 5 out of 5 by from Replace window service On time and very professional service! The first appointment did not bring all the needed windows but the person did a report and the next appointment completed the work.
Date published: 2018-07-14
Rated 5 out of 5 by from Great customer service I need replacement parts for my patio sliding door and got the whole set in last than 2 weeks, no charge.
Date published: 2018-07-14
Rated 5 out of 5 by from Adjusting French new French doors Installer needed assistance with the door adjustment
Date published: 2018-07-14
Rated 1 out of 5 by from Waited 3 months customer was terrible Bought many doors and windows one had a stress crack. I called in may could not get appointment until mid July. The call for appointment came on 1 day before and wanted to come at 8:30 in the morning the next day BAD CUSTOMER SERVICES BUY FROM OTHER COMPANIES
Date published: 2018-07-14
Rated 5 out of 5 by from Wonderful service Milgatd did a great service replacing two large windows in my bedroom. These windows were installed long time ago. Since they were under life time warranty, there was no cost to me.
Date published: 2018-07-14
Rated 5 out of 5 by from Durability and excellent warranty. Installer showed up on time. He was efficient, taking little time to install a window replacement. Kept area clean. Very professional.
Date published: 2018-07-13
Rated 5 out of 5 by from Warranty work Our installer was on time, courteous, professional and did a great job to take care of our windows and surrounding areas. Would recommend and use again for our next windows ! Thanks!
Date published: 2018-07-13
Rated 5 out of 5 by from Great service I purchased window at Home Depot and it was shipped to store but was damaged. I was not impressed with the way Milgard packages their windows for shipment. It seems that Milgard could do a much better job which would maybe prevent situations like mine from occurring. Just a suggestion Anyhow, the battle to replace window and receive discount was with Home Depot. They were a little suborn at first but finally agreed to reordering the custom window me to replace the damaged one. But question what? The second window from Milgard was in worse damaged shape that the first one. Finally one of the receiving Dept employees at Home Depot suggested that she call Milgard to have them replace the already installed first window glass that was scratched. What a great plan!!! That’s where Milgard came through, replaced the glass and finally after all delays the window job is done!!!! To women at Home Depot .... thanks for heads up. To managers at Home Depot.... could of followed women in receiving dept lead by thinking on toes about how to solve. To Milgard.... thanks for solving problem. Thanks to service guy that came out. Great job!!!! Overall experience well.
Date published: 2018-07-13
Rated 5 out of 5 by from Great job Had three windows replaced under warranty great people to deal with people who came to replace windows are best Thank You
Date published: 2018-07-13
Rated 2 out of 5 by from Too long to service but great repair rep. I purchased 15 brand new windows and it took over 2 months to schedule an appointment for repair on one faulty latch which ended up being a three-minute job. Lack of options on service day was horrible, you were only able to choose a Wednesday in my area. The rep that came out was very friendly and fixed it quickly and made sure all my other new windows were functioning properly. I also purchased a sliding glass wall and was cancelled without notice which put me over a month behind on my new construction build while they figured things out. A sliding glass wall and 15 windows total purchase you think you would get better customer service instead of the run around and over a month wait on a simple latch service and a month delay on a high dollar glass wall slider.
Date published: 2018-07-11
Rated 5 out of 5 by from Excellent Warranty Service I called Milgard in regards to a window in my mom's house that had failed. The service representative jumped right in to action. She directed me where to find the mfg number on the window. ID's the mfg date and described the exact window. We scheduled a date for the tech's to come and replace the pane. Service people showed up on time, in red Milgard shirts and made the replacement very quickly. This made for one very happy Mom!
Date published: 2018-07-11
Rated 5 out of 5 by from Professional Employee Elias!! Elias arrived on time, was very knowledgeable and professional. Completed the job and explained every step. I now have a better understanding of how my windows function and how to troubleshoot them in the future.
Date published: 2018-07-11
Rated 5 out of 5 by from Service on slider doors locking The serviceman installed a small rubber knob that doesn't come with the original doors and now locking the doors is a breeze.
Date published: 2018-07-10
Rated 5 out of 5 by from True to their word This was the last of our sliding patio doors needing replacement in 30 years of service. When Milgard guarantees for life, they mean it. In just the past few years, each of 4 sliding door panels has developed streaking, indicating loss of energy-saving performance. Milgard scheduled & performed replacement promptly & free of charge—- Amazing in this day and age!!!
Date published: 2018-07-10
Rated 5 out of 5 by from Warranty Installed Milgard windows in my old house and loved them. When I bought my new home in 2010 there were problems with the sliders to the patio and I requested Milgard to replace the old windows. Two windows were broken recently. I checked with Milgaud and they were under warranty. They scheduled a time to come fix them and arrived when promised and fixed them in less than an hour. Did a wonderful job
Date published: 2018-07-10
Rated 5 out of 5 by from Quick The service was very fast for a failed glass seal, but we weren’t sure if we needed scaffolding ahead of the visit. They did an exterior fixed sash from inside.
Date published: 2018-07-10
Rated 5 out of 5 by from Wonderful support I bought a window and door package and had a few small problems with a couple items once they were installed. After submitting a request for warranty assistance a tech was send to my house within a couple weeks. He got there early and looked aver everything and had a few notes on adjustments he had already made upon inspection. Great customer service.
Date published: 2018-07-10
Rated 4 out of 5 by from Its about the service and guarantee I am a builder and have used Milguard for over 37 years. The guarantee and their service is right on.
Date published: 2018-07-10
Rated 4 out of 5 by from Good service Lifetime warranty and good quality. friendly employees
Date published: 2018-07-10
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