Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32223.
Rated 5 out of 5 by from They stand behind their products I bought my home 14 years ago. It came with Millard windows. They have a lifetime warranty. I have had to have a few replaced over the years, but the company is very good about sending nice, skilled techs to replace the windows. They arrive on time, clean up after themselves and do great work.
Date published: 2019-01-15
Rated 5 out of 5 by from Great Service We owned the Patio door for many years , had seal failure got promptly replaced.
Date published: 2019-01-15
Rated 5 out of 5 by from Excellent customer service and product install Replacement windows installed on time, by a courteous installer, and they are beautiful. Love the warranty service.
Date published: 2019-01-15
Rated 1 out of 5 by from Poor Repair Service Full Lifetime Warranty sounds great. Milgard states they will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home. I believe this is true. The problem is the time-lime and appointment re-scheduling is horrible. Our back door has been defective for 9 months. Milgard has been to the house 2 times and each time the repair team ordered the wrong parts. Milgard called us today and stated the shipment of the new part was delayed, therefore, our scheduled January repair date was moved to late March. This is the worst service company I have ever worked with. Good product – bad customer service.
Date published: 2019-01-15
Rated 5 out of 5 by from Great company ! I bought your windows 17 years ago and got moisture betwin the glass on one window. You sent a tec. Out and he checked all my windows and told me I had others that were going bad. Also the sliding glass door needed new rollers and track and hardware. In about a week they came out and replaced 5 windows , tdoor rollers and track. After 17 years the lifetime guarantee was real ! All this and nothing out of my pocket. You will be happy if you have them put in. My sincere thanks to Millard .
Date published: 2019-01-15
Rated 5 out of 5 by from Technician was great! We had a technician come out to change a faulty window pane. He was friendly, knowledgeable, clean and fast. Great service!
Date published: 2019-01-15
Rated 5 out of 5 by from Replaced window and window stop and a screen! So happy Milgard came to day and replaced my window! Never have I seen an easier fix than the way they did it. In and out in 10 minutes! Thank you!
Date published: 2019-01-15
Rated 5 out of 5 by from THE VERY BEST SERVICE ALWAYS ! Milgard replaced several windows recently and everyone was SUPERB. Professional, Courteous, and Excellent Job ! Other companies should follow the example you set for customer service !!!!!
Date published: 2019-01-15
Rated 1 out of 5 by from Sticky windows throughout the home. Techs were right on it and fixed all in a very quick and easy manner.
Date published: 2019-01-14
Rated 5 out of 5 by from Replacement screens The rep was on time and quickly validated that the screens on the bay window were not the correct size. He measured the opening and told us he would place the order for new screens.
Date published: 2019-01-14
Rated 5 out of 5 by from Great repair techs Very pleased with the service the repair tech performed. Very professional and polite!
Date published: 2019-01-14
Rated 5 out of 5 by from Good service They repaired a failed window with no difficulty and it looks like new
Date published: 2019-01-12
Rated 5 out of 5 by from Love this company! Lifetime guarantee really means what it says! We have gotten moisture in between our double pane windows from time to time and they come out and replace it with a brand new window for free! No service fee or anything.
Date published: 2019-01-12
Rated 3 out of 5 by from sliding door handles We bought sliding doors and did not like the operating handles that came with it....too hard to lock. We asked for the regular handles and they were installed.
Date published: 2019-01-12
Rated 5 out of 5 by from Great product and service After over 13 years, my windows still feel solid and smooth. A very nice service guy came out recently to replace a window that had been compromised... was in, out, and in in about 15 minutes. What a relief!
Date published: 2019-01-12
Rated 5 out of 5 by from Window warranty fix As a happy owner of twenty year old Milgard casement windows, I am quite pleased with the level of service and support they provide. The technician that came to our house was top notch, pleasant and a pro.
Date published: 2019-01-12
Rated 5 out of 5 by from Quick, efficient, professional! My Milgard French doors installed several years ago had become difficult to lock and open/close. I was having a garden party and wanted to be able to open/close the doors. Milgard sent someone in a timely manner and fixed the problem. The doors were opened for our party and looked beautiful.
Date published: 2019-01-12
Rated 5 out of 5 by from It’s like a brand new door! Opening our basement slider was like rolling a boulder! After repairs opening the door is like ice skating. The service professional, Wes quick and effieicnt in addressing and repairing our slider. Thank you Milgard. Far better service than our last go around with you.
Date published: 2019-01-11
Rated 5 out of 5 by from Great Service They were great, on time, professional.... great warranty service.
Date published: 2019-01-11
Rated 5 out of 5 by from Window replacement Window had lost it's seal. Repair was professional and efficient.
Date published: 2019-01-11
Rated 5 out of 5 by from Exceptional customer service We had an issue getting a window repaired and the Milgard tech knew just how to do it to get the window out.
Date published: 2019-01-11
Rated 5 out of 5 by from Great Service We are very happy with installers and office personnel no
Date published: 2019-01-11
Rated 5 out of 5 by from Cloudy window Iced my cloudy window with no charge! Looks great now
Date published: 2019-01-11
Rated 4 out of 5 by from Only took a month I called in early December to get the lock on our downstairs sliding door fixed. An email was generated quickly with a case number assigned. Then no correspondence for 4 weeks until I called. At that point service greatly improved and the lock was fixed the following week. Looks like we fell through the cracks. Door works great now.
Date published: 2019-01-11
Rated 5 out of 5 by from Professional service The Milgard representative was very knowledgable and professional about addressing our concerns.
Date published: 2019-01-11
Rated 5 out of 5 by from Good Service The service technician was knowledgeable, capable and friendly. The installation was done quickly.
Date published: 2019-01-10
Rated 5 out of 5 by from Great service Window purchase was 12 years ago. Milgard repair was hassle-free
Date published: 2019-01-10
Rated 5 out of 5 by from Help arrived' I finally called scheduled an appointment to have my window checked. I had a new window installed in less than 15 minutes under full warranty even though the window was 15 years old. I only wish I had called sooner. Thank you.
Date published: 2019-01-10
Rated 5 out of 5 by from Excellent customer service and technicians. Customer service worked with me on my warranty and helped tremendously. The two window replacement technicians did amazing work, were very professional and friendly.
Date published: 2019-01-10
Rated 5 out of 5 by from They stand behind their products About 18 years ago we had most of the windows replaced on our house. Over time, both of our garden windows became cloudy between the panes. All defective panes have been replaced and the windows are once again beautiful!
Date published: 2019-01-10
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