Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32367.
Rated 5 out of 5 by from Awesome service They were quick and knew what they were doing. Would recommend them to anyone.
Date published: 2019-03-12
Rated 5 out of 5 by from Great experience with their customer service team. They came evaluated that my patio door glass needs to be changed. Then scheduled a follow up, came back and fixed it. I cant ask for more.
Date published: 2019-03-12
Rated 5 out of 5 by from Great Service The serviceman was exceptional....courteous and conscientious!!!
Date published: 2019-03-11
Rated 5 out of 5 by from Windows I had all the windows replaced with Milgard and they are great. One that was installed had a scratch on it and Milgard replaced it with no issue. The man who replaced the scratched window was very nice, was here in a timely manner, and performed his job efficiently.
Date published: 2019-03-08
Rated 5 out of 5 by from Glad I installed Milgard It's such a relief to know that Milgard will always be there to stand by their lifetime warranty. One call. One appointment. All done.
Date published: 2019-03-07
Rated 1 out of 5 by from Great guys HORRIBLE customer service MOST of the dual panes had failed on our 31 windows. They sent a great guy out to measure and determine which ones would be replaced. I asked him if they would credit the glass replacement install costs to the purchase of ALL new windows. He said, 'happens all the time!'. Customer service WOULD NOT assist or allow this to happen. They went the same great guy out to replace the glass. He was confused as he thought we'd be putting in all new windows. I told him customer service said NO. He said he'd follow up with them. I have not heard from anyone since (2 weeks have passed).
Date published: 2019-03-07
Rated 5 out of 5 by from Great Features Very good products and they stand behind there products.
Date published: 2019-03-07
Rated 5 out of 5 by from They take care of things Thank you for replacing the windows we had that had lost their seals. The man you sent was prompt and courteous. He even found a few more that needed attention. Now that is service!
Date published: 2019-03-07
Rated 5 out of 5 by from Great Features Asked for service at house and all was done on time
Date published: 2019-03-07
Rated 5 out of 5 by from Great experience I had a great experience with Milgard guy who fixed the handle of our sliding door and replaced the glass in the window. It was so quick and clean. Super fast response from the company's customer service and it was covered under warranty! I know Milgard is the BEST and it is my second time to prove that! Thank you guys,.
Date published: 2019-03-06
Rated 5 out of 5 by from Went the Extra Mile! It turns out that when trimming out my windows the trim carpenter did not install it square and the screens had to be cut and assembled in the field to fit the unsquare shape of the window. They did a great job!
Date published: 2019-03-06
Rated 5 out of 5 by from great service I had a few things that needed attention and everyone at Milgard including the tech that came out to the house were knowledgeable, helpful and professional. I feel confident if I ever need their help again it will be done with a smile.
Date published: 2019-03-06
Rated 5 out of 5 by from Great Job!!! I am so pleased with the service and the warranty of the Milgard Windows. They replaced all my windows in the same frame because the window panes were fogging up with condensation. The service was great and the technicians were so polite, pleasant, efficient and knowledgeable. Could not expect anything more. It was a good experience and not painfull at all. Nice guys too!!!
Date published: 2019-03-06
Rated 5 out of 5 by from Well done A glass panel was replaced. On time, nice guys,job well done.
Date published: 2019-03-06
Rated 4 out of 5 by from Great warranty We had the windows installed in 2005. Some of them turned out to be not perfect perhaps due to the passage of time. So I called the company and was told that the windows are covered under the warranty. We started on working on reporting the windows’ details. It was a lengthy process. Finally, now the defective windows have been replaced.
Date published: 2019-03-05
Rated 5 out of 5 by from Professional Customer Service I had to have a window replaced. The gentlemen that came to my home were friendly and professional. They knew their jobs well and completed their work in a timely fashion. Totally satisfied.
Date published: 2019-03-05
Rated 5 out of 5 by from Nice job Love the windows, the company stands behind its work, the employees are the best. Thanks. We definitely love our Milgard windows.
Date published: 2019-03-04
Rated 4 out of 5 by from Great quality window Windows have a warranty that company stands behind.
Date published: 2019-03-02
Rated 5 out of 5 by from Good service The service on my windows was handled quickly and professionally. This is my second house with Milgard windows and would recommend them.
Date published: 2019-03-02
Rated 5 out of 5 by from Milgard great service Thank you John for taking the time to fine tune new doors. Very professional, complete knowledge of the product and shared insite on how to keep your doors on point at all times.
Date published: 2019-03-02
Rated 4 out of 5 by from Very nice windows We had all of our window replaced with Milgard windows. I really like the way that they look. The only problems we had was our large 3 panel sliding window was not able to be installed the same day the rest of them were. When it was installed a couple of weeks later the outside handle had chips on it and the molding was bent. It was repaired a bit latter. We also have have problems with our Living Room window. It had black plastic stuck in between the window pains and need to be replaced. The window was replaced with another window a few weeks ago. I went out to clean it and I noticed small chips and smudges that can not come off. So, another new window is being installed this month. I do really like the windows though and I'm happy that all is being made right.
Date published: 2019-03-02
Rated 5 out of 5 by from Professional, Polite, and Efficient On time, professional, polite, friendly, efficient and left the work area and windows clean.
Date published: 2019-03-02
Rated 5 out of 5 by from Door patio Good job, I quick and well done. Good job, I quick and well done,
Date published: 2019-03-01
Rated 5 out of 5 by from great job WINDOWS ARE 10 YRS OLD, ORIGINAL OWNER...TWO LARGE WINDOWS HAD FAILURE..MILGARD CAME OUT AND MEASURED..UNDER LIFETIME WARRANTY. 3 WEEKS LATER THEY CAME TO HOUSE WITH REPLACEMENT WINDOWS, INSTALLED AND CLEANED UP..GREAT JOB, 5 STAR
Date published: 2019-03-01
Rated 5 out of 5 by from Great workmanship! James and Sheldon are very professional and friendly! They both worked very diligently to get the job finished in a professional and timely manner. We are very happy with the windows and would request these guys if needed any future work. Great job guys! Mahalo Michael and Teresa M
Date published: 2019-03-01
Rated 5 out of 5 by from Warranty work We had a couple of Milgard vinyl windows fog up between the panes. The windows have been installed for quite a few years and are covered by a lifetime warranty .. We contacted Milgard , made an appointment for someone to come out and measure the windows. After the measurements , made an appointment for someone to come out and install the new glass. Excellent service !! Great communication. Service techs. showed up exactly on time on both appts. I was very impressed with all aspects of their customer service. As a result of my good experience with Milgard , I am building a new house and just ordered the all new Milgard Essence windows. Thanks for making my decision and easy one.
Date published: 2019-03-01
Rated 5 out of 5 by from Speedy! That is all I can say! Bought the sliding door but did not want to have the locks activated. Upon install, the installer requested that the locks be installed. The repair was scheduled and the repair took about 10 minutes to fix the door. Thank you! I will order a Millard again! Service was great!
Date published: 2019-03-01
Rated 5 out of 5 by from Great service Love the MW warranty and the absolutely no hassle replacement program. Buy with confidence.
Date published: 2019-03-01
Rated 5 out of 5 by from Fast quality work Fulfilled their warranty promise as advertised by replacing a leaky window
Date published: 2019-03-01
Rated 5 out of 5 by from service was done within an hour The appointment was between 8 to 10 am. Service person came around 8 am and gone before 9 am. Please with the quick job. I thought it might take 90 min. or more.
Date published: 2019-03-01
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