Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32855.
Rated 5 out of 5 by from Professional service We have had Millard windows for 21 years. When one developed a seal leak, the company promptly replaced it. The repairman was on-time, pleasant and professional. The window was replaced quickly.
Date published: 2019-08-06
Rated 5 out of 5 by from Professional and Promt Techs showed up on time and called ahead. Friendly, helpful and knowledgeable. Looks like the window is repaired. Will know more after it is opened a few times.
Date published: 2019-08-06
Rated 5 out of 5 by from Great Windows-Excellent Service We went with the Ultra windows and love them. When a pane needed to be replaced, the technicians were in and out on no time. Got to love that they stand behind there products and will fix any issues that arise.
Date published: 2019-08-06
Rated 5 out of 5 by from Sliding door rollers It has been 15 years since the Milgard sliding glass door was installed. We noticed that the door took a little extra elbow grease to close this past year. Now that the technicians replaced our door's rollers, we have to watch that we aren't opening and closing with too much gusto!
Date published: 2019-08-05
Rated 5 out of 5 by from Window replacement Great experience from start to finish. Milgard staff is just great and our installer was so professional. Thank you so much!
Date published: 2019-08-05
Rated 5 out of 5 by from Excellent service Our windows are just over 10 years old, we needed a replacement due to breakage, and it was no problem. We called, set up an appointment, and had it replaced. Our technician was early to the appointment, super friendly and quick. Overall an outstanding experience!
Date published: 2019-08-05
Rated 5 out of 5 by from Stands behind their products Replaced sliding panel on 10 yr old window. Service person efficient and pleasant.
Date published: 2019-08-03
Rated 5 out of 5 by from Great business to deal with I bought these windows about 15 years ago , Milgard stands by their warranty.
Date published: 2019-08-02
Rated 5 out of 5 by from Great service. Great customer support. I installed a large slider and window. The slider had a seal go bad. I contacted Milgard and they scheduled a service call to replace the whole portion that was bad. 2 technicians showed up on time, were very profession, and conscientious, and got the job done. I am super pleased with Milgard as a company. Good service is actually just as important as the product.
Date published: 2019-08-02
Rated 5 out of 5 by from Prompt, professional service! The service technicians were on time; they were very professional and performed the job to our specifications. The customer service representatives that I worked with to schedule the appointments were also outstanding. I was very pleased with all Milgard staff!
Date published: 2019-08-02
Rated 5 out of 5 by from Just a phone call away Milgard stands behinds their life time warranty. Good customer service. The men who came to replace my sliding door because of broken seal did a awesome job...clean, fast & professional.
Date published: 2019-08-02
Rated 5 out of 5 by from Great Service Very helpful and professional from start to finish.
Date published: 2019-08-01
Rated 5 out of 5 by from Very professional Your service technicians were very professional, courteous, friendly and efficient. We are very grateful that you warrantied this repair. Thank you.
Date published: 2019-07-31
Rated 5 out of 5 by from Replacement windows Have had to replace windows that become "fogged" up (double pane) Excellent service--even though I have to wait several weeks for an appt. I don't mind.
Date published: 2019-07-31
Rated 5 out of 5 by from Warranty Work Both the support team in Sacramento (Lisa) and the installers, Fabian & Nick were very professional & very customer-oriented.
Date published: 2019-07-30
Rated 5 out of 5 by from Appointment setup I requested a replacement window a few weeks ago. The installer called to set a time that would work for me.
Date published: 2019-07-29
Rated 5 out of 5 by from Installer The gentleman called and arrived early. Was courteous and professional for the entire installation. I am so happy that we bought Milgard windows knowing they back the life time warranty.
Date published: 2019-07-29
Rated 5 out of 5 by from Great service, great product! Installed 11 years ago. One lost its gas and clouded up. Milgard didn’t bat an eyelash. Sent out a great team and replaced it. No charge. Now THAT’S good old fashioned American business!
Date published: 2019-07-29
Rated 5 out of 5 by from Quick frepair! One of our 10 year old Milgard windows lost it's seal and Milgard was prompt in sending out a service rep to replace the window in less than 145 minutes.
Date published: 2019-07-29
Rated 5 out of 5 by from Mostly good, with some issues. I bought the essence double hung windows and there is a design flaw. Beautiful windows...with a mechanical problem. The 3 service men who have come out to help with the problem, were all excellent. However, because of the design flaw, the problem is not entirely fixed. I understand that Milgard stands behind their windows with a lifetime warranty, but I don't fancy having to replace and match 6 layers of varnish on the windows in 10 years...instead of enjoying my retirement. ): Tim
Date published: 2019-07-27
Rated 5 out of 5 by from They did a great job! We had some windows that were getting foggy between the two layers of glass, they were replaced and look brand new! Great job!
Date published: 2019-07-27
Rated 5 out of 5 by from Ccc Windows fogged after 11 years. Easy process to replace
Date published: 2019-07-27
Rated 5 out of 5 by from Good job Happy with installer and service person. Very good service from Mill-guard.
Date published: 2019-07-27
Rated 3 out of 5 by from 2 damaged sliding glass doors Purchased two sliding glass doors, both arrived damaged from the plant. One was completely replaced and was still not working properly. We waited for over a month for the tech. He was really great, fixed the large door and the smaller door is still finicky. The rep told me to see if things settle in so we will see.
Date published: 2019-07-27
Rated 5 out of 5 by from Slider repair I love my Milgard doors. The repair was quick and easy.
Date published: 2019-07-26
Rated 5 out of 5 by from Patio door Great advice on door handles which have been problematic.
Date published: 2019-07-26
Rated 5 out of 5 by from On time! The repair man was on time and did a good job quickly.
Date published: 2019-07-26
Rated 5 out of 5 by from Great Customer Service Serge in service was phenomenal when he helped me set up the appointment to replace a couple of broken windows and numerous old balancers that needed replacing. I was pleasantly surprised. I would buy Milgard windows without hesitation.
Date published: 2019-07-25
Rated 5 out of 5 by from Really like the windows. Very happy with the windows. Service was fast and taken care of by great service tech.
Date published: 2019-07-25
Rated 5 out of 5 by from Excellent service Was able to make an appointment online for repair. Repairman was fast, curious and professional.
Date published: 2019-07-25
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