Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 33166.
Rated 5 out of 5 by from Great Service Had to have the balances changed in 8 30 year old vertical windows. Joe, the technician arrived early and was done in 30 minutes. This service was performed with no charge.
Date published: 2019-11-20
Rated 5 out of 5 by from Good quality and warranty We bought these windows 10 years for there quality and warranty. There was no problem with replacing a window that was fogging up. Glad we bought them
Date published: 2019-11-20
Rated 5 out of 5 by from Great service. I had two windows replace at no charge. They showed up on time and were fast.
Date published: 2019-11-20
Rated 5 out of 5 by from Under life time warranty Great warranty service for 21 year old window that suffered broken seals. The window install technicians did a great job while ensuring safety measures were followed. Great guys! Thank you!
Date published: 2019-11-20
Rated 5 out of 5 by from Great service Not very happy with the windows we bought. But victor was great in fixing what he could. Thank you
Date published: 2019-11-20
Rated 5 out of 5 by from Home Run It was good. Our Millard windows were installed 2004. A couple were not working well. The technician switched out parts and fixed us up. No questions asked. Really happy.
Date published: 2019-11-20
Rated 3 out of 5 by from Communication Lacking I was surprised to get little to no response to my online request for service via the form on the Milgard web site. I finally had to call for service instead. The clerk took all of my information as well as the window ID number and then scheduled service (which was 3-4 weeks out). I was told I would be called 48 hours in advance of the appointment with a time window for the visit. No such call was received and once again, I had to call in to learn what time the window was. To the technician's credit, he texted me three times on the day of the appointment keeping me apprised of his pending visit. And he was on time. In summary, it seems that the Temecula office fell down but the technician followed through.
Date published: 2019-11-20
Rated 5 out of 5 by from Excellent warranty The only reason we went with all Milgard windows is that we've heard only but great things especially the warranty work. They're very responsive and professional. We really enjoy the product and feel at ease since they stand behind their products. Thank you Milgard!
Date published: 2019-11-20
Rated 5 out of 5 by from Excellent warranty The only reason we went with all Milgard windows is that we've heard only but great things especially the warranty work. They're very responsive and professional. We really enjoy the product and feel at ease since they stand behind their products. Thank you Milgard!
Date published: 2019-11-20
Rated 5 out of 5 by from Excellent service The staffs at Milgard are very friendly and helpful.
Date published: 2019-11-20
Rated 5 out of 5 by from Quick and professional service I had two older windows that had to be replaced under warranty and they did a fantastic job.
Date published: 2019-11-20
Rated 5 out of 5 by from Great people I'm happy we got them when we did was a smart time to buy.
Date published: 2019-11-20
Rated 5 out of 5 by from Great experience I had a warranty issue and was very pleased from the initial phone call to the completion of the work.
Date published: 2019-11-19
Rated 5 out of 5 by from Simple, fast, and well done. 3rd set of Milgard windows. Gas sometimes leaks out over time. Call, place service order, set date, and they are in and out in 15 minutes. Lifetime. That' how it should always be.
Date published: 2019-11-19
Rated 5 out of 5 by from Excellent warranty service I replaced all the windows and patio door with Milgard product. The patio door glass became foggy after a few years. I called them for a glass replacement under their life time warranty. The service rep has my record on file and he was able to immediately schedule the replacement sevice.
Date published: 2019-11-19
Rated 5 out of 5 by from Great window replacement!! Had a great experience with Milgard from start to finish. Customer service was very helpful with scheduling and installers were very polite, professional and quick. Thank you!
Date published: 2019-11-19
Rated 5 out of 5 by from Great I’ve been using Mill garden for years and their customer service is very good thank you for your services
Date published: 2019-11-19
Rated 4 out of 5 by from Replaced failed window seal The repair person was fast, on time and efficient. It was challenging getting the appointment set with Milgard. It took many weeks of emails to set a time.
Date published: 2019-11-19
Rated 5 out of 5 by from Very fast The guy who came and replaced our window was extremely courteous and very efficient.
Date published: 2019-11-19
Rated 5 out of 5 by from Millard stands by its product I had Milgard windows installed over a decade ago. Just one (out of many which are working fine) started showing signs of the sealant not working. I called Milgard, submitted the printed code on the frame and had a replacement Window installed free of charge within a few weeks. I could not be happier with Milgards service.
Date published: 2019-11-19
Rated 1 out of 5 by from Terrible customer service I have submitted 3 online requests and called twice and left messaged but I am not gettin any response. My windows have moisture between the panes and are leaking. Milgard has terrible customer service if you have a problem.
Date published: 2019-11-18
Rated 5 out of 5 by from Great Windows and Service Wonderful windows with a Wonderful warranty that is completed by a Wonderful staff. Sergio's been out for adjustments twice and was prompt, quick and very efficient. Love these windows ... they look great, brought down our electric bill and lowered the outside noise. I'd recommend these dual pane argon gas windows.
Date published: 2019-11-16
Rated 5 out of 5 by from Better than expected! Called in to request warranty work and service rep on phone was beyond helpful and accommodating to make service call convenient to me. Technician that came to do the repair was on time, friendly and resolved service issue.
Date published: 2019-11-16
Rated 5 out of 5 by from GREAT PRODUCT GREAT CUSTOMER SERVICE.REPAIR WAS GREAT AND THE WINDOW IS WORKING PROPERLY.
Date published: 2019-11-16
Rated 4 out of 5 by from Replaced a Screen because it had a hole in it They replaced our screen without issues. It did take awhile but otherwise we are happy
Date published: 2019-11-16
Rated 5 out of 5 by from Great service... very pleasant I love my Milgard windows and the lifetime guarantee
Date published: 2019-11-16
Rated 5 out of 5 by from Great service... very pleasant I love my Milgard windows and the lifetime guarantee
Date published: 2019-11-16
Rated 1 out of 5 by from Changed their stance on warranty Before I purchased my house from the original owner, I contacted Milgrard to see if warranty would be transferred. They told me it would be and the lifetime warranty would continue under my name. Over the past 12 years they repaired several windows that failed (at that point my rating was a 5 star and praised the company). Today I called for a replacement and was told that this was never the case and whoever told me that was wrong and stated the new warranty. Excuse me? What about the multiple visits that happened in the past and every time the service department told me I was covered? But now out of the blue, it is not? Sorry, my 5 star rating dropped to 1 star if that is the companies new stance.
Date published: 2019-11-16
Rated 5 out of 5 by from Window replacement. They were Friendly very professional extremely fast .
Date published: 2019-11-16
Rated 5 out of 5 by from Excellent service rep The workman arrived on time. Was neat organized and professional.
Date published: 2019-11-15
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