Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

5

"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32472.
Rated 4 out of 5 by from Sliding door problem Two Technicians came and fixed my sliding door. They were knowledgeable and courteous. The only negative experience was the two month wait for them to show up.
Date published: 2019-04-19
Rated 5 out of 5 by from Fast, courteous, knowledgeable!!! Replaced the top panel of window glass, adjusted other windows to open easier. Awesome!
Date published: 2019-04-19
Rated 5 out of 5 by from MILGARD are the only windows we'll buy Excellent windows with an amazing warranty. We have a house full of milgard windows. Only had problem with one. Over the years the seal gave out and moisture seeped in. Milgard replaced it quickly and efficiently.
Date published: 2019-04-18
Rated 5 out of 5 by from Great service My 10 year old slider was getting harder and harder to open even after I cleaned it and lined it. The service team arrived early and quickly replaced the track and rollers.
Date published: 2019-04-18
Rated 5 out of 5 by from Wonderful Warranty Our home is ten years old and one window started to fog a bit inside of the double pane glass unit. Milgard replaced it with no hassle. Highly recommended!!
Date published: 2019-04-18
Rated 4 out of 5 by from Maintenance / warranty issues corrected Good service provided to replace defective windows. Installation performed in very professional manner.
Date published: 2019-04-18
Rated 5 out of 5 by from So far so good Quick reply to warranty problem. Awaiting results
Date published: 2019-04-18
Rated 5 out of 5 by from Outstanding service The team was in and out in an hour replacing a 12 year old window still under warranty.
Date published: 2019-04-18
Rated 2 out of 5 by from Milgard doesn’t have lifetime warranty. Milgard doesn’t have lifetime warranty if you don’t live in the house, if you rent the even for short time you loss the warranty and they never talked about the the time of purchase
Date published: 2019-04-17
Rated 4 out of 5 by from Repair & Maintence Once we got through to customer service, the two service guys were polite, professional and efficient. I love my windows, again.
Date published: 2019-04-17
Rated 5 out of 5 by from Replaced windows with broken seals Absolutely great customer service. The guys arrived on time, kicked off their shoes without being asked, and completed the work professionally.
Date published: 2019-04-17
Rated 5 out of 5 by from Great doors Had a little problem with door. Very knowledgeable and informative
Date published: 2019-04-17
Rated 3 out of 5 by from Great service Milgard was very good at repairing my windows as part of its warranty. The communication and actual service was great. The only downside was that there were multiple delays because they somehow ordered the wrong parts. So external communication was good, but maybe their internal communication was not as good.
Date published: 2019-04-17
Rated 5 out of 5 by from Replaced a "frosty" window One of our Milgard windows went frosty and needed to be replaced. The entire process was great from start to finish. Scott had the perfect replacement, he was friendly, efficient, neat, timely and professional.
Date published: 2019-04-17
Rated 5 out of 5 by from Excellent service Replacement of broken window glass without charges. Midgard really stand behind their products and lifetime warranty.
Date published: 2019-04-17
Rated 5 out of 5 by from Excellent Warrantee Service I am an Archtiect/Design-Builder in Central Texas. A couple Milgard Thermally Improved Aluminum Windows required adjustment/repair on a recently completed new Construciton project. The Milgard representative was punctual, professional, courteous, and got the job done. Excellent Service!
Date published: 2019-04-12
Rated 5 out of 5 by from replacement of sliding door mechanism Our sliding door mechanisms for two sets of sliders were getting very difficult to use and the team arrive promptly (perfectly on time), was courteous, professional, helpful and experienced.
Date published: 2019-04-12
Rated 5 out of 5 by from Awesome customer service! The response to my concerns were answered immediately! Thank you!
Date published: 2019-04-12
Rated 5 out of 5 by from Great customer service My windows were installed a month after the lifetime warranty went into effect. I had had several bids when a Lowes employee told me about the warranty. Milgard was so easy to work with and the installer was on time and took only about twenty minutes to install. I love Milgard windows!!
Date published: 2019-04-11
Rated 4 out of 5 by from Warranty Our customer was having difficulty getting the sliding screen door to work. Milgard rep (Charlie?) was able to resolve the issue in just a few minutes.
Date published: 2019-04-11
Rated 1 out of 5 by from A complete a total disaster... Candidly, I never write reviews unless the experience is above and beyond or just down right terrible. Sadly, my experience with Milgard has been down right terrible. My review has very little to do with the product (which must be frustrating to those who design it and manufacturer it) and everything to do with installation (which Milgard controls) and Customer Service (which Milgard owns). Our windows and doors were installed in November, 2018. The doors were not installed well and what was left behind was a series of issues that needed to be addressed. Milgard's response has been terrible and as of today April 11th, 2019 we are still waiting for them to fix and repair things that were improperly done and or failed upon in installation in November. They have come out twice already - both as alleged 'fix' visits only to show up saying they dont have the materials to fix. Lately, they have been saying the materials to fix come out of Tacoma but the earliest they can get there here is May 17th and that is not guaranteed. Amazon ships anywhere in 48hours - perhaps you should step into the 21 century Milgard> Are screens really on back order - hard to have a window business with no screens to sell? No weather stripping? Really - again pretty important to your offering. Even if they provide the service on May 17th it will have taken 6 months for them to do what should have taken one day. The Customer service has been terrible The response time is unacceptable. Remember, when you make big investments like this - you need to consider who you are working with and how they respond to you needs. The windows and doors may be great but if they dont properly install them and if they dont address material failures - it almost doesnt matter. I am happy to provide pictures to anyone interested in what the net result was - I think you would agree that on any level it is bad execution and even worse follow-through to fix. My Interior Designer has already said she will never work with them again - yikes! I may be only a Customer once but you just lost a revenue stream Milgard and that should worry you more than my letter.
Date published: 2019-04-11
Rated 5 out of 5 by from Free Replacement of Slider Window I replaced all windows and sliding glass doors in my home 2.5 years ago with Milgard Tuscany series. I live in the desert and they have been amazing for decreasing heat from the sun and blocking street noise. Recently, a rock from the garden blower shattered one of the doors in one of the sliders. I called Milgard and they immediately scheduled a date for the new glass to be installed. They were friendly, helpful, and asked if it was a result of the gardener blowing a rock, or a golf ball. Seems like one or the other is common in the desert. When they arrived well within the appointed 2-hour block of time, it took approximately 10 minutes for the replacement to be installed. It was professionalism at its best from my first call through the installation.
Date published: 2019-04-11
Rated 5 out of 5 by from Window Replacement Lifetime guarantee....Love it. Had a window with a problem and they fixed it....AWESOME!!!
Date published: 2019-04-11
Rated 5 out of 5 by from Replaced windows Professional service. Knowledgeable and efficient.
Date published: 2019-04-11
Rated 5 out of 5 by from Warranty replacement windows Windows installed 9 years ago had fogged up. Milgard replaced them with zero hassle. Thank you!
Date published: 2019-04-11
Rated 5 out of 5 by from Great customer service Had problem with window and Millard was on top of it
Date published: 2019-04-11
Rated 5 out of 5 by from Quick and professional Courtesy call just prior to arrival. Quick, professional replacement of warranty item. Added help with a second stuck window
Date published: 2019-04-10
Rated 4 out of 5 by from Looks good. Good Quality Have had it for several years. In general happy with it.
Date published: 2019-04-10
Rated 4 out of 5 by from Warranty service on 3 windows Sent in the online warranty service request and the service was scheduled in a reasonable time. Servicemen were professional and replaced the defective panes to my satisfaction.
Date published: 2019-04-10
Rated 4 out of 5 by from 4 Defective Panels replaced The confirmation of the appointment was not acceptable, I called the day before to confirm the time (was between 7am to 4pm on the email I received). When I called there was no one in the office until after my scheduled appt. They were all in a training class. The techs who came out to install the replacement panels were prompt and quick, took 45 minutes to change all four panels. They did a great job !!
Date published: 2019-04-10
  • y_2019, m_4, d_22, h_17
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.12
  • cp_2, bvpage2n
  • co_hasreviews, tv_2523, tr_29949
  • loc_en_US, sid_prod.service, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_milgard
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 104.04ms
  • REVIEWS, PRODUCT