Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32314.
Rated 5 out of 5 by from Milgard stands by their warranty! I had windows installed through my condo's HOA, back in 2004. one of the windows had a very slight leak. Their service tech came out, and re-caulked the entire window, inside and out, as the caulking was old.
Date published: 2019-02-15
Rated 4 out of 5 by from Solid well designed window We had to ship the window and it had a loose strip. Milguard set up a vendor to repair it and we are very satisfied with the final look that compliments our plantation style home.
Date published: 2019-02-15
Rated 5 out of 5 by from Courteous & Professional We love the lifetime warranty; its the #1 reason we chose Millgard when we replaced our windows 15 years ago. Recently, we noticed the factory applied energy coating on a few of the windows had begun to visibly degrade. Milgard’s people were very courteous and made the warranty replacement process easy and pleasant. Likewise, the local technicians have been courteous and professional when installing the replacement pieces.
Date published: 2019-02-15
Rated 5 out of 5 by from Excellent Service The service guys were prompt, efficient and thorough. They were professional and so fast! I was very impressed both times they came to repair our windows. I had the best experience with them, they were friendly and in and out so quickly.
Date published: 2019-02-14
Rated 5 out of 5 by from Great warranty Great service and warranty. I will use Milgard again
Date published: 2019-02-14
Rated 5 out of 5 by from Awesome! Fulfilled warranty with no questions. Efficient, professional, quick! Highly recommended!!!!
Date published: 2019-02-14
Rated 3 out of 5 by from Delayed service We just moved in and saw one of the windows was cracked. I immediately called to place a service order request. They were booked out 6-8 weeks from the time I called. Whatever. Not a big deal. But after waiting and getting confirmation they were coming, they called and said that the glass hadn't been ordered so I had to wait an additional 3-4 weeks. The tech came 2 hours before the service time block they told me he'd be here. Thankfully I was home tho and he was quick and respectful while doing the job. I have only a 3 star rating because of the communication problems.
Date published: 2019-02-14
Rated 4 out of 5 by from On time service It did take several weeks to get a service appointment and we had no use of the door for the entire time. However the service tech was very prompt and completed the service quickly.
Date published: 2019-02-14
Rated 5 out of 5 by from Great Product and Friendly, Knowledgeable Tech Great product and customer service! I would buy Milgard Windows 100% of the time.
Date published: 2019-02-14
Rated 5 out of 5 by from Customer service I have had several windows replaced and the service team were excellent. They were punctual, efficient, and courteous.
Date published: 2019-02-14
Rated 5 out of 5 by from Outstanding Service Millard stands behind their products and provides the good old fashioned service that is so rare today. Quality products and quality service from a quality company.
Date published: 2019-02-13
Rated 4 out of 5 by from Slider window replacement The seal in the fixed pane in our patio slider popped and the pane fogged over. Milgard replaced the pane for free under the lifetime warranty. The service tech was great; very courteous and efficient. He gets five stars. The overall rating is 4 stars because it took Milgard over 4 months to replace the defective pane.
Date published: 2019-02-13
Rated 4 out of 5 by from Technicians were wonderful. We love our windows. There was a slight imperfection in one so we had it replaced. The woman who called to schedule was out of Utah, and not very polite. The technicians, however, were wonderful. In and out in a flash and got the pane replaced.
Date published: 2019-02-13
Rated 5 out of 5 by from Grat work A very polite person with best knowledge came to fix the glass of the window. Very professional and he knows what he is doing. Thanks
Date published: 2019-02-13
Rated 5 out of 5 by from Great service! We had 3 windows that needed replacement due to leakage between the panes. The guys were in and out and did a fabulous job.
Date published: 2019-02-13
Rated 5 out of 5 by from Quick Efficient Service Very satisfied with repair done on slider door...screen door lock was repaired.
Date published: 2019-02-13
Rated 5 out of 5 by from Window replacement Milgard is trustworthy company that stands behind their products. I've had a recent picture window in the living room and bedroom windows replaced. We are very satisfied with the product. We recently purchased an 8ft slider and they replaced the panes to a thicker pane which remedied a wobbly and insecure issue. We will continue to purchase products from Milgard. Also the repairmen were top notch.
Date published: 2019-02-13
Rated 5 out of 5 by from Great windows Nice windows, great views, looks amazing , loved the quick response with customer service
Date published: 2019-02-13
Rated 5 out of 5 by from Replacement Window Thank You for the quick service of replacing my window. The service tech was very professional and friendly. Keep up the good work.
Date published: 2019-02-13
Rated 5 out of 5 by from Stand by their product All of the windows in my home are Milgard and were installed shortly before I bought the home. I felt very fortunate at the time to have Milgard windows as the name is trusted for quality. Over the last few years my windows developed moisture between the panes. I finally got around to contacting Milgard and was told I was outside the warranty window. I was very disappointed, but then I was recontacted and told that because my initial service request was sent in time, my windows would all be replaced free of charge. I am now a very happy Milgard customer and would recommend them.
Date published: 2019-02-11
Rated 3 out of 5 by from Glass replaced This service call was required because Milgard sent my ordered window with the wrong glass configuration TWICE! And then they said they would come replace the glass out in the field with a service call case. They sent an email claiming that someone would call to schedule the service call. Noone ever called. I finally had to call into Milgard and they scheduled a service call 3 weeks later. First, I got the window delivered twice in wrong configuration which took 3 weeks to get over the holidays and then another 3 weeks to get a service call to fix it
Date published: 2019-02-07
Rated 5 out of 5 by from On time, friendly & solved the problem Milgard’s service rep came for a window repair/adjustment. He was on time, courteous, and was able to correct the issues we were having!
Date published: 2019-02-07
Rated 5 out of 5 by from Great Service I’ve had our door for over 10 years, had issues and was handled fast and efficient.
Date published: 2019-02-07
Rated 5 out of 5 by from Lifetime warranty We bought these windows 4 years ago when we built our house. After lots of research and comparisons we chose Milgard for several reasons. The warranty was an obvious appeal but the quality and ease of use were also major factors as well. This is our retirement home so not having to worry about being able to open and close the window, something so simple but with arthritis it can be very difficult. Also maintenance is practically nothing and if anything goes wrong the warranty is there forever. We’ve had two windows replaced-one due to breakage during construction and the latest due to seal defect which invited rust, of all things, to grow between the panes. Our tech Josh was there bright and early on a very cold day. Was in and out in about 30 to 45 minutes. Explained what was wrong with our old window and even made friends with our dog Maggie. We are very pleased with Milgard. We have and will continue to recommend them to anyone who is in the market for windows.
Date published: 2019-02-07
Rated 5 out of 5 by from knowledgable and efficient They were on time, courteous and solved the problems. Great Service
Date published: 2019-02-07
Rated 5 out of 5 by from Best Customer Service! We bought our Milgard windows 17 yrs ago and 2 of them had condensation between the panes. I contacted Milgard and they got right back to me and scheduled a Tech to come out and replace the glass on both windows. The Tech was very professional and had them both complete within 80 minutes. I wouldn’t buy anything but Milgard windows since they’re the only company I’m aware of that offers a lifetime warranty on their windows. Very impressive!
Date published: 2019-02-07
Rated 5 out of 5 by from I broke it, They fixed it Lifetime guarantee proves to be priceless. I called them and they had all the specs of that window on file, made an exact replacement with no need to visit my house. Milgard employee showed up right on time and replaced it within 10 minutes. Cost ZERO. Thanks Milgard.
Date published: 2019-02-07
Rated 5 out of 5 by from Great service The team replaced my defective window with care and ease.
Date published: 2019-02-07
Rated 5 out of 5 by from Professional Had an issue with the installing company that fell short big time on customer service after the sale. But once I had reach out myself to Midgard everything was fine. Thanks for making a great window. Perhaps some focus on the installers you deal with .
Date published: 2019-02-07
Rated 5 out of 5 by from Great Service I had an issue with a window and Milgard replaced it wit no problems
Date published: 2019-02-07
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