Tuscany Series vinyl awning and casement windows
Tuscany Series vinyl awning and casement windows

Full Lifetime Warranty

Learn about our industry-leading warranty for your windows and doors

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"Imagine our surprise: after 17 years, Milgard replaced windows for free under the warranty." - Reno, NV

Our unique Full Lifetime Warranty is clear, easy to understand and comes with the best support in the industry. We’ll repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor as long as the product purchaser is a homeowner.

Full Lifetime Warranty Details

  • Milgard will repair or replace any defect in materials or workmanship and will pay the costs of all parts and labor for as long as the purchaser owns his home.
  • This applies to residential products installed after 1/1/2012 in the U.S. and after 1/1/2011 in Canada. Some exclusions may apply.
  • Coverage extends 10 years from the install date of the original warranty to the successive owners, free of charge.

What products are covered?

  • The Milgard® Full Lifetime Warranty applies to windows and patio doors under the Tuscany® Series, Trinsic™ Series, Montecito® Series, Style Line® Series, Ultra™ Series, Essence Series® and Aluminum Series.
  • Glass Breakage Coverage is included on Tuscany® Series, Essence Series®, and Ultra™ Series products.
  • Moving Glass Wall Systems have a ten (10) year limited warranty.

How do I find my warranty?

  • Your Milgard Certified Dealer will provide you with a copy of your warranty completion of your window and patio door installation.
  • Be sure that you, or your Milgard Dealer, registers your warranty after the installation is complete so that we have your information on file if you ever need service.
  • If you still need a copy of your warranty, you can find it here.

Reviews

Service & Warranty

See All Reviews
Milgard Service is rated 4.6 out of 5 by 32871.
Rated 5 out of 5 by from Replacement success We had a window with a broken seal it was replaced efficiently and we are thrilled
Date published: 2019-08-16
Rated 4 out of 5 by from Excellent service Our windows were at least 10 years old and one had fogged on the inside. The company that performed the installation was long gone, but the Milgard service rep was able to locate and confirm our records. She set up the replacement appointment and the window was replaced, true to word, free of charge. The only reason I did not give a 5 out of 5 rating was that I waited nearly an hour for a service rep to become available. Regardless, she was friendly, competent and helpful. Milgard, please get your service team some help -- they deserve it! Best regards, Ian and Chris
Date published: 2019-08-16
Rated 5 out of 5 by from Great product They stand by their product. Friendly service and on time.
Date published: 2019-08-15
Rated 5 out of 5 by from Victor is a Pro! Victor replaced three Windows for me and did a great job. He was very professional and courteous. Thanks!
Date published: 2019-08-15
Rated 5 out of 5 by from Window Replacement The technician showed up on time, was very pleasant and knowledgeable, and answered any questions I had. Overall a very good experience!
Date published: 2019-08-15
Rated 5 out of 5 by from Great company I have been in the building industry for over 45 yrs. Milgard has a great reputation for quality Windows and stands behind their product 100%. Their customer service was is excellent. Milgard has been around as long as I have been building, that gives me piece of mind when it comes to their warranty. You may get it cheaper by upcoming companies but will they be still around when it comes to an issue?
Date published: 2019-08-15
Rated 5 out of 5 by from GREAT Service Robert showed up at the designated time, did the job quickly and properly and was on his way. Who could ask for more.
Date published: 2019-08-15
Rated 5 out of 5 by from Great customer service The whole experience, from the initial phone call to the installation, was very pleasant. The staff was friendly and great to work with.
Date published: 2019-08-15
Rated 5 out of 5 by from replacement of failed glass seals Main office had all my records on file so all I had to do was look at each window to be replaced and relay that info to them. The office set an appointment which was kept on date and time. Tech was polite, tidy, and efficient. Can't say enough about my experience.
Date published: 2019-08-15
Rated 4 out of 5 by from Friendlley & knwoledgable servise person The door in question was located in first floor and was matter of security. I wish they could send someone earlier.
Date published: 2019-08-15
Rated 5 out of 5 by from Great service Lined up the appointment and delivered on meeting the time frame.
Date published: 2019-08-15
Rated 5 out of 5 by from fix anytime My house was built 20 years ago. I had two windows go bad after this many years. There was not a problem they just came out and fixed them. I was very happy
Date published: 2019-08-15
Rated 5 out of 5 by from Very Quick Service Call The technician knew exactly how to open the stuck window and replace the broken latch. He was in and out in about 15 minutes and gave me advise on how to keep the window from sticking due to pollen. Love the lifetime warranty on our Milgard windows!
Date published: 2019-08-15
Rated 5 out of 5 by from Great Service We replaced all of our windows a couple of years ago with Milgard and we are so happy we did. It has decreased the temperature substantially in the summer months - so much so that we rarely need the air conditioning! The service has been spectacular!
Date published: 2019-08-15
Rated 5 out of 5 by from Great service/value I recently had three windows repalaced under the lifetime warranty. The service tech Victor called before he arrived. He was professional and performed the service expeditiously. I am certainly glad that I have Millard windows.
Date published: 2019-08-15
Rated 5 out of 5 by from fast and easy under warranty Milgard came to replace the window quickly and easily under the warranty. I am very pleased at how hassle free the process went.
Date published: 2019-08-14
Rated 5 out of 5 by from Easier than I expected! I had approximately 51 panes of glass replaced and it was PAINLESS (no pun intended!)!! 4 men showed up and replaced the glass in less than 3 and half hours. They were respectful of my home and took pride in their workmanship. I couldn’t be happier!
Date published: 2019-08-14
Rated 5 out of 5 by from Benchmark level customer service Juliana in the Tualatin office deserves to be recognized. She went above and beyond, when she could have done nothing to help me out. She knew exactly what I needed and had it for me within hours to pick up. Phenomenal job and service!!!
Date published: 2019-08-14
Rated 5 out of 5 by from I can see clearly now!! We built our home 25 years ago. Over that period of time a few of our windows have failed. Today three of our windows were replaced at no cost to us. The windows have a lifetime guarantee as long as the original owners live here, our windows are replaced at no cost! You can’t say that about many products these days.
Date published: 2019-08-14
Rated 5 out of 5 by from Great windows and excellent service I had windows and sliding door replaced. Original windows were 27 years old. From start to finish the service providers were excellent. From the scheduler on the phone, to the individual who did the measuring, to the installers who were highly professional, highly competent and personable, they all did an excellent job! Installers were exactly on time, cleaned up afterwards and did an amazing job! I am so happy with the windows and new sliding door!
Date published: 2019-08-13
Rated 5 out of 5 by from Proper adjusting My door was rubbing on one corner when closing. The service man came and was able to adjust the door to close perfectly within 10 minutes.
Date published: 2019-08-13
Rated 5 out of 5 by from Extremely Satisfied Great customer service and follow up. Outside noise has almost eliminated.
Date published: 2019-08-13
Rated 5 out of 5 by from Awesome Customer Service We have Millard windows and doors; Millard has been there, ready to take care of all of our needs. Their customer service is always timely and professional.
Date published: 2019-08-12
Rated 5 out of 5 by from I can now see through my windows There was condensation between 3 of my double paned windows. Thanks to the warranty, I had them replaced for free
Date published: 2019-08-12
Rated 5 out of 5 by from Great experience Everyone I’ve dealt with at Milgard have been very helpful.
Date published: 2019-08-12
Rated 5 out of 5 by from Customer service call The gentlemen who came out to make repairs were extremely competent and professional.
Date published: 2019-08-10
Rated 5 out of 5 by from Great Customer Service The windows & doors in my home were installed by the contractor that built our home 19 years ago. We had problems with a sliding door, and called Milgard, and was told since we are the original owners the labor and parts was covered under warranty. The sliding door was repaired at no cost to us. I’m so glad the contractor recommended Milgard because of the warranty and quality to us.
Date published: 2019-08-10
Rated 5 out of 5 by from Great service He was on time and completed repair on warranty item.
Date published: 2019-08-10
Rated 5 out of 5 by from More than l even dreamed of! We really didn't expect the service we got. We built our house 45 years ago. I called Milgard because I wanted to know where I could buy parts for a repair. They asked me if I was the original buyer for the windows and when I said yes they told me they would be out. I was covered by my warranty! I asked still, after all these years? They told me that it was fo my LIFE Time! I still can't believe it!
Date published: 2019-08-09
Rated 5 out of 5 by from Awesome Service As a homeowner. Love the product and service..thumbs up.
Date published: 2019-08-09
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