Milgard Service is rated
4.7 out of
5 by
24857.
Rated 5 out of
5
by
JBMN from
Best Service Ever!
After an extremely cold MN winter, I discovered a crack in one of the upstairs bedroom windows.
I went online and found the Milgard customer service email option and I sent an email. I received an email with simple instructions explaining how to determine the order number of the window that needed to be replaced. (see attached video clip) VERY SIMPLE.
I then received a call from customer service (Debbie) and she confirmed the old order number. The window was ordered and two weeks later it was installed in 20 minutes.
Best service ever!
Date published: 2014-06-01
Rated 5 out of
5
by
PC001 from
Excellent Service from beginning to end!
When I decided to replace all my doors and windows I selected Milgrard because of the beautiful appearance and the superior quality, never realizing that the "after sale" service would be so incredible.
From the time I called to report the window problem to the replacement install, the Milgard service team was responsive, professional and hassle free!!
Unlike the majority of companies today, they seem to still value the right way of handling customers. When I called I was greeted by a real person (not a recorded message), promptly transferred to the service department where my concerns were addressed immediately.
I will recommend Milgard to everyone I know!
Date published: 2012-11-27
Rated 5 out of
5
by
TUCCUSTOMER from
on time, quick and thorough service
Date published: 2017-07-23
Rated 5 out of
5
by
Collin from
replacing large sliding glass door
Milgard glass stands behind their warranty. They are a pleasure to deal with. Prompt and excellent service.
Date published: 2017-07-23
Rated 1 out of
5
by
gojuldeb from
Missing security locks
Unnecessary service. If windows were inspected before leaving plant, they wouldn't waste everyone's time.
Date published: 2017-07-23
Rated 5 out of
5
by
katonabuilt from
Excellent Service
Technician came with the replacement part.
He was in and out in 20 minutes..
Great job.
Date published: 2017-07-23
Rated 3 out of
5
by
Maxum from
Very confusing process
After my initial call it took Milgard several months to action. On one side I was getting emails with scheduled visits , while I've been receiving notices in the regular mail (USPS) with totally different schedules. Very confusing and ineffective.
Date published: 2017-07-23
Rated 5 out of
5
by
KatM from
James Beaver, Service Technician provided service excellent service and Milgard for standing by their Lifetime Warranty!
We had all our windows installed with Millard windows when we moved into our home. After 17 years we had some build up on 2 of our window which was cloudy then brown spots which grew in time. We called the company we purchased and had installed it which was Larsen Construction to replace the window. They told us the windows have a lifetime warranty he would place a warranty claim with Milgard. Sure enough 2 weeks later they called to schedule an appointment. James Beaver arrived and was friendly and was very knowledgeable about Windows. He was very fast and Efficient. Thank you James & Milgard for excellent Service!
Date published: 2017-07-23
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