Milgard Service is rated
4.7 out of
5 by
24824.
Rated 5 out of
5
by
JBMN from
Best Service Ever!
After an extremely cold MN winter, I discovered a crack in one of the upstairs bedroom windows.
I went online and found the Milgard customer service email option and I sent an email. I received an email with simple instructions explaining how to determine the order number of the window that needed to be replaced. (see attached video clip) VERY SIMPLE.
I then received a call from customer service (Debbie) and she confirmed the old order number. The window was ordered and two weeks later it was installed in 20 minutes.
Best service ever!
Date published: 2014-06-01
Rated 5 out of
5
by
PC001 from
Excellent Service from beginning to end!
When I decided to replace all my doors and windows I selected Milgrard because of the beautiful appearance and the superior quality, never realizing that the "after sale" service would be so incredible.
From the time I called to report the window problem to the replacement install, the Milgard service team was responsive, professional and hassle free!!
Unlike the majority of companies today, they seem to still value the right way of handling customers. When I called I was greeted by a real person (not a recorded message), promptly transferred to the service department where my concerns were addressed immediately.
I will recommend Milgard to everyone I know!
Date published: 2012-11-27
Rated 5 out of
5
by
Thebradman from
Excellent Company **********
The two windows that where replaced today where purchased back in 1991. One had fogged up inside and the other had crooked grid inside. Milgard windows are lifetime warranty and they replaced them no questions asked. Great product backed by a great company. If I ever have to buy any other windows they will be Milgard. Also the service tech was 2hrs early. Thank you Milgard.
Date published: 2017-07-21
Rated 4 out of
5
by
ajjs from
AJJS
The service rep was great however it was three months from initial phone call to scheduled service date before they could fix my slider door. Three months is unacceptable!!!!!!
Date published: 2017-07-21
Rated 5 out of
5
by
Wnk2017 from
Service techs professional and knowledgable
5 weeks lead time is lengthy
Date published: 2017-07-21
Rated 5 out of
5
by
Anonymous from
Milgard is the Best
We installed Milgard windows when we remodeled our current home. I love them, they are solid and attractive. Best of all, they come with a lifetime warranty. We've had two windows get foggy between the pieces of glass. We called, gave them the window number (they kept records of the size of each window) then sent a professional tech out to replace the glass. Product and service are both tops in my opinion. We recommend them all the time.
Date published: 2017-07-21
Rated 5 out of
5
by
Durhan from
Amazing Product and Service
The service guy shows up on time with an great attitude, explained what he was going to do, and...... bam, he is finished!
Now we see the hummingbirds even better.
Best customer service ever!
Date published: 2017-07-21
Rated 5 out of
5
by
Sophiethe1st from
Excellent service
Got my Milgard windows and doors Installed years ago by TMC enterprises. I am so happy with the workmanship and installation .
so glad that they got my vinyl windows and doors thru Milgard.The Best quality , warranty and service you can ask for .
I highly recommend Milgard windows and doors !
Date published: 2017-07-21
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