Rated 5 out of 5 by MB47 Exactly what we were looking for
1960's Eichler style home with aluminum sliding doors, needed replaced along with 9 pieces of frameless full-hgt. glass units. Doors worked perfectly style-wise, ease and quietness of operation is a plus. Retained look of home, noticeable change in keeping cold out.
November 14, 2013
Rated 5 out of 5 by Mares Love the sliding door
I did not know what a new door would mean. I should have my other one changed out for another new one. That is when it is affordable. I recommend this door highly. Love it.
September 10, 2013
Rated 4 out of 5 by irisc well known product
Good products that i enjoyed having it. i will refer it to my friends
August 26, 2016
Rated 5 out of 5 by Twowheelmike Great doors
I replaced 4 sliders and one multislide door. I like the ease of the smart lock technology and the appearance.
August 22, 2016
Rated 5 out of 5 by Busy Very good
This door is well constructed and a very strong appearance. Operation very smooth.
August 20, 2016
Rated 5 out of 5 by JRZZ A couple of tips for ordering
1. Our window supplier referred us to an installer who did a fine job, except... when I told him I REALLY needed our master bedroom sliding door to continue opening in the current direction, he told me that would cost more than the standard door, even though the only change is which side opens. Money is tight for us, so I told him to go with the standard opening. I HATE the direction it opens now. When I talked to the supplier, he told me the cost for either direction opening was the same. In other words, the installer, who is the one who actually came to the house to do the initial bid (supplier has never been to our home), the installer was misinformed. Now we are stuck with an odd appearance for the door opening and with having to rearrange our furniture to accommodate it.
2. I wish I had listened better or considered more closely the warning that even though the window opening sizes don't change, the amount of light and air are diminished because the new style of window has more space for frame and less for glass. Again in the master bedroom, this has an impact on how much air I get while sleeping. I wish I had ordered a larger sliding door and accepted the higher cost for both the window and the installation charge.
3. Overall, the new windows really update the look of our 35-year-old home, and I'm hopeful that when winter comes our utility bill will be reduced.
August 17, 2016
Rated 4 out of 5 by Superpunk Great door, except rattling pin
Overall, this door is great. It is well designed, efficient, and slides easily. However, I have a secondary locking mechanism that allows the door to be locked partially open. The actuator rod that runs to the top of the door, rattles loudly every time the door is shut. A Milgard rep had to come resolve the issue...something I would have preferred not to deal with. I just ordered a second door, and it is doing the same thing. Annoying...
August 13, 2016
Rated 1 out of 5 by Daniel817 Delayed months and still have inoperable product
I am a home builder and have bought many different brands of windows, and milgard is by far the worst company I have ever dealt with. Every unit had defects in them. Whether it was scratches in the glass or defect painting, or careless packaging, all the units came from the factory defect in one way or another. I ordered a premium color the exterior and it was sprayed on defectively to the point that one could clearly see the white vinyl underneath or see the paint oversprayed. There was absolutely no paint quality control from the factory. I putchased 3 sliding glass doors in addition to my windows, and none of them will lock. Some of the doors were sent without hardware, other assembled in such a way it was impossible to close, and it is absolutely impossible to say Milgard has any form of quality control.
I was told the original order would be about 5 weeks. I received a partial order in about 7, and then 3 seperate deliveries over the course of the next 7 weeks. As a builder I have contractors that I have to pay to coordinate and install, stone masons waiting for windows, painters waiting for windkws, inspectors waiting for windows, and was lied to repeatedly about when the windows would arrive.
Since the date of installation, I have gone back and forth with Milgard and my contractor to rectify these problems. To date, the Milgard service tech has come to my home twice now, and each time, something has been missing from my order. The Milgard service representative cannot seem to put a complete parts order, and to date, my windows still have defective paint, and missing parts, and my $12,000 exterior doors are not funtional. I am flabbergasted at the lack of quality control and the poor customer service from Milgard. 6-week delays in between every service order. I am thinking this process will stretch into 2017 at this point. I have completely lost faith in any quality control and customer care from Milgard.
August 4, 2016