Perfection Glass

Diamond Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
1
To earn the Web-Site Diamond, the dealer must have their own Web-site with information about the Milgard products and the services they sell.
1
To earn the AAMA Certified Diamond, the dealers must have at least one member from each of their installation crews complete the AAMA Installation Masters training and pass the AAMA Certified Install test.
1
To earn the Product Knowledge Diamond, all Dealer Sales Consultants must pass a series of standardized Milgard administered tests demonstrating Milgard product knowledge.
1

Phone

Fax

509-586-0624

Address

1238 Columbia Park Trl
Richland, WA 99353
United States

Store Hours

Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed
SundayClosed

Services Offered

Consumer financing
1
Free estimates
1
Has Showroom
1
New construction
1
Offers installation
1
Replacement Specialist
1

About Us

Serving the Tri-Cities for over 35 years, Perfection Glass has installed windows and doors throughout our community. In both homes and professional structures, our windows and doors are beautifying buildings. You’ve probably driven by some of our clients and enjoyed the view!

Making trust, integrity and a high standard of quality workmanship a tradition, Perfection Glass is proud to have the most experienced window and door team in the Tri-Cities. We pride ourselves on our customer service. To put it simply, we treat each customer the way we would like to be treated. We strive for “perfection” in every job we do.

Awards Received

  • 2011 Window & Amp; Door Magazine Dealer of the year.
  • Home Builders Association of the Tri-Cities
  • Tri-Cities Regional Chamber of Commerce
  • TRIDEC
  • Building Industry Association of Washington

Areas Served

SE Washington and NE Oregon -

Kennewick, Pasco, Richland, Benton City, Prosser, Sunnyside, Grandview, Eltopia, Walla Walla, Milton Freewater, Umatilla, Hermiston, LaGrande,

1238 Columbia Park Trl, Richland, Washington, United States 99353

Reviews

Perfection Glass

See All Reviews
Perfection Glass is rated 4.5 out of 5 by 21.
Rated 5 out of 5 by from Best Service crew The crew that installed my windows were on time every day and ready to work. They worked with me on which windows to install. They answered all the questions I had. They completed the job ahead of time and explained the final paperwork. I would recommend Perfect Glass to anyone needing glass work done.
Date published: 2014-04-16
Rated 1 out of 5 by from Customer Service Issues When calling to get an estimate on how long it would take to get my replacements, after already waiting several weeks, I was instead given a lecture on just how busy they are. And how all the "other homeowners want service too". So bizarre. I just wanted to ask for the job to done by Nov 1, 2020. Who knew that would be such an issue?
Date published: 2020-09-24
Rated 5 out of 5 by from New windows and doors for our whole house Our experience with the Perfection Glass team has been excellent !! From Randal (who does the initial review and quote) to Josh (who manages the team of installers), everyone has be professional and expert at their jobs. This includes the staff in the office and all of the workers. We would highly recommend this company.
Date published: 2020-08-04
Rated 5 out of 5 by from Professional service throughout We have used Perfection glass for years now in our developing of single family homes. We have found them to always be professional, courtious, and very knowledgeable on all building aspects. Sometimes pricing may be a tad higher then competition but we have gone with them cause of the service we get which more then pays for the diff if there is any, which is rare. We have no issues with always recommending them to other builders and do.
Date published: 2019-07-27
Rated 2 out of 5 by from frustrated I purchased my house two years ago. Milgard supplied all the windows. They were FANTASTIC during the 1 year warrenty period. Once the warrenty ended it has become very difficult to get help with a couple of issues regarding the windows. It took 6 months before someone came out for an inspection. This was after mulitple messages left. A second inspection was done 2 months later. Milgard found that the issue was poor install, not the actual window. I asked to get a written report of the inspector's findings to have a paper trail. I was told a physical report could be given to me, it was all in their computer. How ridiculous! As for the windows themselves, they are fine. The customer service was great at first, then HORRIBLE after the warrenty was over. I am just so fed up with noone wanting to take responsibility.
Date published: 2019-05-14
Rated 1 out of 5 by from Window estimate - still waiting after 3 weeks We met with an estimator over 3 weeks ago to get an estimate for replacement of multiple windows. We have called over 4 times to figure out what happened to the estimate. Each time we have been told they are sorry and will get right on it and ..... We are still waiting. These are standard Windows. Perhaps our money isn't the color green they are interested in. Would have been nice to know that 3 weeks ago. We will go elsewhere with our business and recommend others do as well.
Date published: 2016-03-08
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