Rated 5 out of 5 by Mustang1 Exceptional experience from beginning to end. Plan to use again for kitchen remodel.
Wood windows provided exceptional service. Connell was professional and knowledgable. He took the time to answer all of our questions and showed us the options we could consider. He described the installation process and how their installation was different than some others. The information was very helpful as we are new to the process of replacing windows and doors. We very much appreciated his patience, knowledge and his lack of pressure. We were referred to wood windows by a friend and will refer our friends as well. The installation was surprisingly fast and the results were beautiful. You could not tell any work had been done on the house because of how clean the areas were and how beautiful the finish work was done. The windows made a dramatic difference in our house and we are now planning for more in the spring and definitely will be using Connell and his staff at wood windows.
December 26, 2014
Rated 5 out of 5 by Maggie619 The dealer is an expert on installation requirements and very professional.
We had one very large window bedroom replaced. The old one had two sliders, and we wanted the new one to have casement windows instead. Wood windows' representative told us that would not meet the city's requirements for egress in a bedroom (we checked, and that is correct). The other companies we got bids from either didn't know or didn't tell us about this safety issue, so we chose Wood to install our window. Expertise and open communication are more important to us than getting the cheapest price.
Everyone we dealt with was professional, and the installation was very well done with the area left clean.
October 13, 2015
Rated 5 out of 5 by Duncan14 This dealer is very customer orienated and gives excellent service.
We ordered custom sliding doors with internal mini blinds.
This company was very professional, they made appointments, kept them on time, told us exactly what to expect and when and kept all these agreements with us.
The product is exactly what we needed and the install
July 16, 2015
Rated 5 out of 5
by Kohlrabi Great windows & service
It was a pleasure to work with you guys from start to finish. Troy was really helpful and patient as a salesman, and the installation guys were fantastic and considerate. The windows look terrific on my 100+ year old house and they left the site perfectly clean.
July 14, 2015
Rated 5 out of 5 by jnew Good follow through w/ Milgard and Wood windows
Milgard fixed all issues in a very timely manner w/ local techs. Wood Windows also addresses all issues in a systematic and timely way. This dealer also is very knowledgable and the install is snug. Millard's product is miles ahead of our 10 year old All-side vinyl windows. Instantly noticeable improvements in sound and efficiency with Milgard vinyl.
June 6, 2015
Rated 5 out of 5 by johnshawn This dealer has provided the highest level of service anyone could expect.
He has done everything that a homeowner would expect. He has looked at every detail regarding our new windows and has provided the highest level of service anyone could expect.He is conscientious of our every need throughout the entire process of having our wonderful windows installed and maintained. His crew was detailed oriented, polite and of the highest work ethic. Thanks so much for all that you have provided during and after the window installation ! We love our new windows.Thanks so much !
Shawn and John
May 2, 2015
Rated 5 out of 5 by Idahomaryellen Our third time dealing with this company because they are so good.
Wood Windows recently installed all new windows and doors at our house. Even though it was far from an optimal time to have new windows installed (December), they made the process relatively painless. They covered everything in the room they were dealing with to minimize dust and drafts. The process prior to installation was a good experience as well. Connell helped us pick out what would be best for the house and for our budget. We couldn't be happier.
December 22, 2014
Rated 4 out of 5 by JudyD Wood Windows was very professional, and pleasant to work with!
I highly recommend this dealer to others. The staff was very courteous and responsive to my communications. Their workmanship was outstanding, and I plan to use them in the future for other window replacements.
July 31, 2014