DIRECTOR AFTER-MARKET CUSTOMER SERVICE, Corporate Headquarters
Jilliane Flint started with us in 2008 as a Production Supervisor in our Simi Valley, California manufacturing and sales facility. Later that year, she moved into a new role as Service & Quality Manager. With a background in engineering, she had always leaned towards problem-solving, so in June, 2014, she transitioned to a Continuous Improvement Manager position. With years of experience in customer service, quality, and continuous improvement she was able to continue to grow and was subsequently promoted to Director of After Market Service in January, 2016. When she isn’t working she enjoys spending time with her family of five. She also has a penchant for event planning on special occasions.
Jilliane says, “After several years in the plastic packaging industry, I wanted to work for an industry that would provide challenge as well as continued growth. Milgard provided a unique opportunity to grow my career while enabling me to grow others under a positive and supportive value system.
“I love being able to look for new ways to enhance our customers' experience. Whether it is through new technology, systems, or team development, I get to focus on what is the most important part of our company: The customer.”
DIRECTOR, APPLICATION DEVELOPMENT – Corporate Headquarters
Amith started with us as a Data/Business Intelligence Architect in 2010. Currently, he is the Director of Application Development. In this role, Amith over see’s all custom development and maintenance for enterprise business systems such as customer relationship manager (CRM), enterprise resource planning (ERP), customer quoting software, business intelligence and middleware. Amith manages high performance teams that deliver quality software and services on tight deadlines. Outside of work, Amith loves playing cricket, spend time with family, staying current with technology and enjoying the beautiful Pacific Northwest summers.
Amith says: “I am excited to show up to work every day as I lead a competent team that produces innovative software solutions that produce tangible results for Milgard. My job gives me the opportunity to serve dual role for the organization as motivational leader and business systems architect. In my role I create value to the business by establishing best practices, leading internal team(s), managing partnerships with external vendors, and ensuring successful execution of all development projects and support requests."
SENIOR SALES REPRESENTATIVE – Temecula, California
Kathy says she doesn’t have one favorite thing about working at Milgard – she has several! She loves our focus on customer service, on quality products, and our Warranty. Kathy is proud of the products we offer and of the service we provide to our customers. Another favorite part of her job is working with her team. As Kathy says, “We are all committed to Milgard, to our customers, to providing the best products possible, and to each other. I feel extremely fortunate to be part of the Milgard team! “What I enjoy most is collaboration with our internal and external customers. Our team consults with our Dealers, Outside Salespeople and Inside Salespeople to incorporate the “Voice of the Customer” into our new quoting program. Our goal is to ensure we build a product that users want and we do!”