Tacoma, Wash. (June 2nd, 2017) – Milgard® Windows & Doors earned the distinction of being the highest online rated window and patio door brand for all of 2016 and through the most recent reporting period of Q1 2017, as determined by MetrixLab’s Net Reputation scoring system.
Net Reputation Score (NRS) is a brand metric that measures online customer sentiment, real stories and word of mouth statements about a company’s brand. The NRS algorithm scours millions of websites and analyzes multiple factors when determining a brand’s Net Reputation Score, including the positive or negative emotional sentiment of an individual posts, the visibly of that post and the reputation of the website it is posted on. From this data, NRS derives a single score on a 200 point scale that represents a brand’s overall reputation online.
“Milgard has seen a steady upward trend over the past year and continues to outperform the competition,” said Ryan Murphy, Senior Research Manager at MetrixLab. “Scores are calculated by looking at online comments written by real people in social media, websites, blogs and review sites.”
“It’s very gratifying to hear from our customers,” said Jeremiah Noneman, marketing director at Milgard. “As they share their stories about Milgard online, it helps other homeowners make informed decisions to create the home of their dreams.”
Milgard has received close to 30,000 reviews on milgard.com over the past few years. Homeowners can provide their feedback on the Milgard product they purchased, leave a service review or share their experience about the specific Milgard Certified Dealer they worked with. Read Milgard Product reviews here.