Rated 5 out of 5 by Southwestgal Beautiful replacement windows for Tucson
We chose Tuscany Series windows in tan for our Southwest stucco home. The tan is beautiful both on the interior and exterior. We have picture, single hung, slider windows, and a huge patio door. All are of excellent quality double pane, low-e quality and are easy to open and close with an automatic latch system. The patio door is much more secure than our previous door with a locking pin mechanism into the upper and lower frame. Our new windows make a huge difference in the appearance and livability of our home!
November 17, 2015
Rated 4 out of 5 by janpen locking mechanism needs improvement
doors are somewhat difficult to install in order to make locking mechanism to work proper.
locking mechanism has some issues -
service is excellent to get issues resolved.
September 22, 2016
Rated 3 out of 5 by beachroy this product has ridiculously incomplete installation instructions
the installation are cryptic in that they are not specific, and there are no exact diagrams or plans that show the required actions. For example, nowhere does it show which side is up or inside and outside. The screen latch is not shown completed. The sliders cannot be installed as shown because they are too tall. The glazings came disassembled due to weight. No notice was given of this prior to arrival. I would not recommend purchase to those who do not have window installation prior experience. Really disappointing purchase.
September 19, 2016
Rated 5 out of 5 by Joey66 This product has great features
Absolutely love our new windows. They slide so easy and look beautiful. Ecstatic with our derision to go with Milgard Windows.
September 17, 2016
Rated 1 out of 5 by Steven323 Do Not Waste Your Money - No Warranty
They say lifetime warranty until you call and they show up and say "THAT" is not covered and the only thing we can do is replace the entire sliding door at YOUR cost. Plastic edging that is part of the bottom footplate that when you step on it cracks and ruins the entire door. DO NOT BUY
Called for service, waited TWO MONTHS only to hear it is NOT covered. Don't believe what you read. See picture of what they cannot fix.
They do offer a company that can fix it for $450.
GREAT WARRANTY. No thanks
September 14, 2016
Rated 5 out of 5 by collie happy with Milgard
old house, needed new windows to meet today's
environmental standards. Milgard fit the bill.
September 14, 2016
Rated 5 out of 5
by Hoff3 Very nice windows
Very nice window and the installation went well. The only problem was all the screen are too small and have a gap for things to fly in. Hoping to get them remade. The window look great on the out side. The trim that tapes on the inside is not the greatest but works. Need to come up with something better. Other than that we really like them. Thank you
September 12, 2016
Rated 4 out of 5 by R1200ST Great Looking Windows
I had 9 double sliders, one double hung window and a four panel patio door installed on my property. The windows & door have not only changed the appearance of the house for the better but compared to our old aluminum windows they have made our house a much more comfortable place.
The windows are extremely easy to use specially after using a few times and the energy efficiency is already noticeable.
The only reason I have given it 4 stars as of now is because when I washed the windows using a regular garden hose water was noted coming in between the two sliders into the inner channels of all the windows. As per the installer this is normal and rain should not be a problem.
However in my opinion if water has come in using a regular hose with minimum pressure I am sure rain water is also going to come in. The channels are deep and water flows out very fast which definitely helps, however in heavy rains am not sure the channel will drain fast enough. And this is why I have given it 4 stars for now and should the windows work as promised by the installer then I will happily change this review to reflect 5 stars and rate this product as excellent overall.
With this review I am also hoping to hear back from Milguard directly to hear their comments and solution which would further instill confidence that they truly stand behind their product, offered warranties and installers workmanship.
September 11, 2016