Essence Series® Picture Windows is rated
Rated 1 out of
Poor followup on warranty
We purchased a whole house window package. The factory sent reps to mull windows together. They did a poor job, not done correctly, damaged windows. A factory rep responded. It's been a month. They do not return calls and the Dealer, Foxworth Galbraith Lumber has not been able to get a factory response.
Date published: 2017-04-04
Rated 1 out of
Serious Quality Control Issues
My new Milgard windows failed immediately after installation because of a manufacturing defect. After two months, the replacement windows arrived but couldn't be installed because they did not fit. I have since learned from a friend that he experienced the same issues with his Milgard replacement windows. He says a different window fails every few years and, although Milgard always honors its warranty, each successive replacement window brings new quality issues and headaches. Briefly put, it seems Milgard has serious and ongoing quality control issues that make it difficult to recommend their products.
Date published: 2016-03-08
Rated 5 out of
bought 3 6x6 picture windows and 2 sliding glass doors to capture my view!WOW outstanding choice, these windows bring the outside in
The essence wood clad looks so beautiful in my kitchen,I wanted the feel of bringing the outdoors in my 3 6x6 and 2 8ft sliders did just that.The double pane keeps heat and also noise.I am going to replace all my windows with Milgard.I want give a shout out to Bridget thank you for your excellent and fast customer service your the best!John and Rudy the 2 installers that installed my windows very professional well job done Thank You.
Date published: 2016-03-04
Rated 2 out of
We were very disappointed by this product - upon installation we noted that the joints were off, the window was incorrectly centered and the buttons were flimsy. When we called to have someone come out to take a look at the window, we were given at date 2 months in the future. Ridiculous.
Date published: 2015-10-26